Customer Administrators. (Not applicable for APAC region). Customer formally nominates two (2) key representatives to (i) act as recipient for all formal Service Provider communications relating to the Hosted Services and (ii) act as administrator for Customer end user access to the Hosted Services and (iii) be authorised to make formal requests to Service Provider relating to the Hosted Services such as service requests, change requests and test slot registrations on behalf of Customer. Customer representatives’ contact details (and any subsequent updates) must be communicated to Service Provider in writing, immediately following their nomination.
Appears in 5 contracts
Samples: Service Level Agreement – Hosted Services, Service Level Agreement, Service Level Agreement – Hosted Services
