Current Subcontractors Clause Samples
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Current Subcontractors. PureCloud resides within third party data centers provided by Amazon Web Services (AWS). In addition, our PureCloud offering uses third party vendors for monitoring, alerting and log storage. All syslog, app log, cloud trail and VPC flow details are sent to SumoLogic. Alert Logic and Threatstack are used for security monitoring, and New Relic is used for instance and application monitoring. New Relic. OneLogin is used for authentication, authorization and accounting. For Customer account info, its representatives contact details & Customer care tickets; Salesforce (SFDC) solution is used. Zuora solution is used for quoting and billing purpose. In addition, the following providers are used for PureCloud Voice PSTN connectivity: Verizon, ▇▇▇▇▇▇▇▇▇.▇▇▇, iBasis, Voxbone, Intrado and Brightlink (only relevant if customer is purchasing Voice PSTN connectivity). Amazon Ireland or Germany AWS Region (▇▇▇.▇▇▇▇▇▇.▇▇▇) PureCloud build on AWS MicroServices Sumo logic ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇ Log collection tool Alert Logic ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇.▇▇▇/ Security/monitoring Threatstack ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ Security/monitoring New Relic ▇▇▇▇▇://▇▇▇▇▇▇▇▇.▇▇▇ Security/monitoring Onelogin ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇ authentication Salesforce (SFDC) ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇.▇▇▇ Account info and ticketing system ▇▇▇▇ ▇▇▇▇▇://▇▇▇.▇▇▇▇▇.▇▇▇ Quoting & billing
Current Subcontractors. Genesys Services potentially use third party services. These third-party services are described in Attachment 2.
Current Subcontractors. Provider reserves the right to continue to subcontract the performance of those Transition Services that are being subcontracted immediately prior to the Effective Date ("Current Subcontracted Services") to such subcontractor that is not an Affiliate of Provider and that is providing those Current Subcontracted Services to the Business immediately prior to the Effective Date ("Current Subcontractor"), which Current Subcontracted Services shall be listed on Schedule 4(a) along with the applicable Current Subcontractor; provided, that Provider (i) shall remain primarily responsible under this Agreement for any and all obligations with respect to such Current Subcontracted Services as are undertaken by such Current Subcontractor and (ii) shall be responsible for compliance by any Current Subcontractor with the terms and conditions of this Agreement and for any acts or omissions of such Current Subcontractor, other than such acts or omissions at the request or direction of Recipient. Notwithstanding the foregoing, and except as set forth in Section 4(d) hereof, under no circumstances shall Provider have any liability or responsibility for any act or omission of any Current Subcontractor that can be characterized as a failure to adequately or appropriately perform any Current Subcontracted Services if the applicable Current Subcontracted Services otherwise meet the service level standards described in Section 3(a) hereof.