CSG Vantage. (i) Initial load of the Vantage data base. (ii) Unlimited phone support for installation of hardware and software that is certified by CSG Systems, Inc. (iii) For non-certified environments, CSG Systems, Inc. will provide the necessary phone support to determine if the non-certified environment can or should be certified (iv) If the environment is deemed certifiable, the costs associated with certifying the environment will be communicated to the customer. (v) On-site assistance by CSG can be provided upon customer request. (vi) Basic Vantage training at a regularly scheduled Omaha training class, as space permits; at as scheduled regional training class, as space permits; Basic Vantage training at a customer requested time and/or location is available on request.
Appears in 2 contracts
Sources: CSG Master Subscriber Management System Agreement (CSG Systems International Inc), CSG Master Subscriber Management System Agreement (CSG Systems International Inc)