Critical Defects. 10.2.2.1. In the event of a critical defect (see section 3.3. 1) Visioneer will provide HP with a revised version of the Program no later than XX from the time an acceptable resolution is released. Visioneer will deliver revised versions of XX software to HP no later than XX from the time the XX version is released. 10.2.2.2. A critical defect is not completely resolved until HP verifies proper operation on the entire set of languages HP supports. HP will respond in writing that each critical defect is considered closed no later than XX from the time the full set of elements required for XX localization (see Exhibit J1 and Exhibit J2) are received from Visioneer.
Appears in 2 contracts
Sources: Software License Agreement (Visioneer Inc), Software License Agreement (Visioneer Inc)