Credit Structure. The credit is based on the number of Eligible Hard Outage Minutes independent of the actual percent availability calculation. Credit tables are provided in Section 6.
Appears in 13 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement
Credit Structure. The credit is based on the number of Eligible Hard Outage Minutes independent of the actual percent availability calculation. Credit tables are provided in Section 67.
Appears in 10 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement