Common use of Core Service Clause in Contracts

Core Service. Ongoing advice and support to any school or academy during periods of challenge, e.g. adverse weather, denial of access, loss of staff, utility failure, supply chain or other enforced closure or major incident. This would not be dependent or conditional upon, any level of additional support purchased through this Service Level Agreement. Service Element Element detail Access to Corporate EP documentation Access to EP documentation via email Access to EP helpdesk Via email or via telephone Access to support with enforcing authorities Provide advice and guidance in relation to contact with or from enforcing authorities, such as HSE Access to support with Community Resilience Offers guidance and support in utilising, locally available resources to support school’s response to, and recovery from, an incident.