Common use of Contact services Clause in Contracts

Contact services. This service assists with verifying and correcting customer records and includes contacting individual users to confirm the accuracy of your records. This is carried out to support the achievement of savings. End users will be contacted via email, SMS and/or telephone to confirm the status of their mobile device(s). Any inaccuracies that have been identified will be corrected in your inventory, to improve the quality of the data, identify surplus devices and align device ownership to technology policies and employees. ▇▇▇▇▇▇ will work with customers to implement their processes across the customer’s organisation in order to maintain an up-to-date and accurate end user inventory. This will include a monthly HR extract which captures any leavers and movers. Additionally, customers will have access to the ▇▇▇▇▇▇ Veropath Portal (Service 1) to make ad hoc changes, which will enable customers to ensure that the Portal holds the definitive record. This type of exercise is usually conducted over a three-month period as this time frame allows for an appropriate amount of time to pass between each end user communication, data collations and data correction. ▇▇▇▇▇▇ has a customer service team who perform these activities for you and is an administrative support function.  Service 3:

Contact services. This service assists with verifying and correcting customer records and includes contacting individual users to confirm the accuracy of your records. This is carried out to support the achievement of savings. End users will be contacted via email, SMS and/or telephone to confirm the status of their mobile device(s). Any inaccuracies that which have been identified will be corrected in your inventory, to improve the quality of the data, identify surplus devices and align device ownership to technology policies and employees. ▇▇▇▇▇▇ will work with customers to implement their processes across the customer’s organisation in order to maintain an up-to-date and accurate end user inventory. This will include a monthly HR extract which captures any leavers and movers. Additionally, customers will have access to the ▇▇▇▇▇▇ Veropath Portal (Service 1) to make ad hoc changes, which will enable customers to ensure that the Portal holds the definitive record. This type of exercise is usually conducted over a three-month period as this time frame allows for an appropriate amount of time to pass between each end user communication, data collations and data correction. ▇▇▇▇▇▇ has a customer service team who perform these activities for you and is an administrative support function.  Service 3:.