Consumer Service Clause Samples

Consumer Service. NUMBER FEE During such time as Licensor makes the Consumer Service Number program available to licensees, Licensee shall pay to Licensor an annual Consumer Service Number fee (the "Consumer Service Number Fee") equal to one thousand dollars ($1,000.00) for each MSA and five hundred dollars ($500.00) for each RSA constituting a part of the Licensed Territory, subject to a maximum fee payable under this Section V.F. of thirty thousand dollars ($30,000.00) with respect to the Licensed Territory or all of Licensee's Licensed Territories under other License Agreements with Licensor. The Consumer Service Number Fee shall be due on each January 1 and payable on or before each January 31 of each Subsequent Year during the Term, for the full calendar year; provided however, the Consumer Service Number Fee for the Initial Year shall be paid upon execution of this License Agreement by Licensee. Notwithstanding the foregoing, if the Initial Year commences on a day other than January 1, the Consumer Service Number Fee for the Initial Year shall be prorated to reflect the portion of that calendar year included within the Initial Year. The Consumer Service Number Fee will not be prorated or refunded in whole or in part under any other circumstances. The Consumer Service Number Fee shall be in addition to any other charges or fees that may be payable by Licensee to any Long Distance Carrier for the Consumer Service Number program, as contemplated by Section IV.J. hereof. In addition to the Consumer Service Number program, Licensor may establish similar programs for other forms of wireless telephony (the "Other 800 Programs"). To the extent that the Primary Services or Core Products include such forms of wireless telephony, Licensee shall participate in the Other 800 Programs designed therefor. Licensor shall be entitled to receive fees from Licensee for the Other 800 Programs calculated in a similar manner as those for the Consumer Service Number program.
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Consumer Service. (A) Electricity Supply Code a) Comply with Electricity Supply Code and other conditions of supply as approved and modified by OERC from time to time. Any penalty imposed on DISCOM by OERC for non-compliance shall be borne by the Distribution Franchisee; b) Bring to the notice of the Consumers the existence of the Supply Code (and conditions of supply) as approved and modified by OERC from time to time, including its substantive revision and their right to inspect or obtain a copy in its latest form; c) Make available a copy of the Supply Code (and conditions of supply) as approved and modified by OERC from time to time revised from time to time, for inspection by the public during normal working hours; and d) Provide free of charge a copy of the Supply Code (and conditions of supply) as revised from time to time to each new Consumer, and to any other person who requests it at a price not exceeding the cost of duplicating it.
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Consumer Service. (A) Electricity Supply Code The Distribution Franchisee shall: a) Comply with Electricity Supply Code and other conditions of supply as approved and modified by OERC from time to time. Any penalty imposed on DISCOM by OERC for non-compliance shall be borne by the Distribution Franchisee; b) Bring to the notice of the Consumers the existence of the Supply Code (and conditions of supply) as approved and modified by OERC from time to time, including its substantive revision and their right to inspect or obtain a copy in its latest form; c) Make available a copy of the Supply Code (and conditions of supply) as approved and modified by OERC from time to time revised from time to time, for inspection by the public during normal working hours; and d) Provide free of charge a copy of the Supply Code (and conditions of supply) as revised from time to time to each new Consumer, and to any other person who requests it at a price not exceeding the cost of duplicating it. (B) Consumer Complaint Handling The Distribution Franchisee shall comply with the complaint handling procedure approved by OERC. The Distribution Franchisee shall: a) Establish within a period of six month from the Effective Date, at least one Consumer Service Centre as per minimum specifications placed at Annexure-3 for Consumer Complaints and redressal system. b) Redress commercial and billing Complaints. c) Make available, on demand, a copy of the complaint handling procedure, revised from time to time, for inspection by the public at each of the relevant premises during normal working hours; and d) Provide free of charge a copy of the procedure revised from time to time to each new Consumer, and to any other person who requests for it at a price not exceeding the cost of duplicating it. e) To comply with the Orders and Directions, if given by any court or a forum under Consumer Protection ▇▇▇ ▇▇▇▇ or Consumer Grievance Redressal Forum under the OERC(Consumer Grievance Redressal Forum & Electricity Ombudsman) Regulations, 2003.
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Consumer Service. (A) Electricity Supply Code: The Rural System Operator shall (i) Comply with the relevant provisions of the Electricity Supply Code for off‐ grid rural supply as approved by the relevant SERC. (ii) Bring to the notice of the Consumers the existence of the Supply Code (and conditions of supply), including its substantive revision and their right to inspect or obtain a copy in its latest form; (iii) Make available a copy of the Code (and conditions of supply) revised from time to time, for inspection by the public during normal working hours; and (iv) Provide free of charge a copy of the Code (and conditions of supply) as revised from time to time to each new Consumer and to any other person who requests it at a price not exceeding the cost of duplicating it. (B) Consumer Complaint Handling Procedure: The Rural System Operator shall comply with the Complaint Handling Procedure approved by the Distribution Licensee/SERC. The Rural System Operator shall: (i) Make available, on demand, a copy of the Complaint Handling Procedure, revised from time to time, for inspection by the public at each of the relevant premises during normal working hours; and (ii) provide free of charge a copy of the Procedure revised from time to time to each new Consumer, and to any other person who requests for it at a price not exceeding the cost of duplicating it. (C) Consumer’s Right to Information: The Rural System Operator, on request of the consumer, to the extent that is reasonably available to the Rural System Operator, shall provide: (i) Information on all services provided by the Rural System Operator including information on the charges, which may be available to the consumers; (ii) Information on meter readings for the electricity services provided to the consumer premises by the Rural System Operator; and (iii) Information on the status of the consumer’s account with the Rural System Operator (D) Consumer Rights‐Discrimination Prohibited: All the Tariff rates and charges for the consumers in Project Area shall be as applicable to the other consumers of Distribution Licensee belonging to similar consumer categories and should be nondiscriminatory. Rural System Operator shall establish similar rates and charges for all Consumers receiving similar services, regardless of race, colour, religion, age, sex, marital or economic status, sexual orientation and creed.
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Consumer Service. (A) Electricity Supply Code: The Rural System Operator shall (i) Comply with the relevant provisions of the Electricity Supply Code for off‐ grid rural supply as approved by the relevant SERC. (ii) Bring to the notice of the Consumers the existence of the Supply Code (and conditions of supply), including its substantive revision and their right to inspect or obtain a copy in its latest form; (iii) Make available a copy of the Code (and conditions of supply) revised from time to time, for inspection by the public during normal working hours; and (iv) Provide free of charge a copy of the Code (and conditions of supply) as revised from time to time to each new Consumer and to any other person who requests it at a price not exceeding the cost of duplicating it. (B) Consumer Complaint (andling Procedure: The Rural System Operator shall comply with the Complaint (andling Procedure approved by the Distribution Licensee/SERC. The Rural System Operator shall: (i) Make available, on demand, a copy of the Complaint (andling Procedure, revised from time to time, for inspection by the public at each of the relevant premises during normal working hours; and (ii) provide free of charge a copy of the Procedure revised from time to time to each new Consumer, and to any other person who requests for it at a price not exceeding the cost of duplicating it. (C) Consumer’s Right to )nformation: The Rural System Operator, on request of the consumer, to the extent that is reasonably available to the Rural System Operator, shall provide: (i) nformation on all services provided by the Rural System Operator including information on the charges, which may be available to the consumers;
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Consumer Service. The parties mutually agree that they will cooperate with each other in every reasonable manner to deal appropriately with any customer complaints in connection
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Related to Consumer Service

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Clinical Management for Behavioral Health Services (CMBHS) System 1. request access to CMBHS via the CMBHS Helpline at (▇▇▇) ▇▇▇-▇▇▇▇. 2. use the CMBHS time frames specified by System Agency. 3. use System Agency-specified functionality of the CMBHS in its entirety. 4. submit all bills and reports to System Agency through the CMBHS, unless otherwise instructed.

  • REGULATORY ADMINISTRATION SERVICES BNY Mellon shall provide the following regulatory administration services for each Fund and Series:  Assist the Fund in responding to SEC examination requests by providing requested documents in the possession of BNY Mellon that are on the SEC examination request list and by making employees responsible for providing services available to regulatory authorities having jurisdiction over the performance of such services as may be required or reasonably requested by such regulatory authorities;  Assist with and/or coordinate such other filings, notices and regulatory matters and other due diligence requests or requests for proposal on such terms and conditions as BNY Mellon and the applicable Fund on behalf of itself and its Series may mutually agree upon in writing from time to time; and

  • Behavioral Health Services Behavioral health services include the evaluation, management, and treatment for a mental health or substance use disorder condition. For the purpose of this plan, substance use disorder does not include addiction to or abuse of tobacco and/or caffeine. Mental health or substance use disorders are those that are listed in the most updated volume of either: • the Diagnostic and Statistical Manual of Mental Disorders (DSM) published by the American Psychiatric Association; or • the International Classification of Disease Manual (ICD) published by the World Health Organization. This plan provides parity in benefits for behavioral healthcare services. Please see Section 10 for additional information regarding behavioral healthcare parity. This plan covers behavioral health services if you are inpatient at a general or specialty hospital. See Inpatient Services in Section 3 for additional information. This plan covers services at behavioral health residential treatment facilities, which provide: • clinical treatment; • medication evaluation management; and • 24-hour on site availability of health professional staff, as required by licensing regulations. This plan covers intermediate care services, which are facility-based programs that are: • more intensive than traditional outpatient services; • less intensive than 24-hour inpatient hospital or residential treatment facility services; and • used as a step down from a higher level of care; or • used a step-up from standard care level of care. Intermediate care services include the following: • Partial Hospital Program (PHP) – PHPs are structured and medically supervised day, evening, or nighttime treatment programs providing individualized treatment plans. A PHP typically runs for five hours a day, five days per week. • Intensive Outpatient Program (IOP) – An IOP provides substantial clinical support for patients who are either in transition from a higher level of care or at risk for admission to a higher level of care. An IOP typically runs for three hours per day, three days per week.

  • Home Health Care This plan covers the following home care services when provided by a certified home healthcare agency: • nursing services; • services of a home health aide; • visits from a social worker; • medical supplies; and • physical, occupational and speech therapy.