Comprehensive support. ▇▇▇▇▇ Users can submit Support Tickets through ▇▇▇▇▇ web portal, from their ▇▇▇▇▇ database directly, via email or by direct phone calls to support agent. • High Priority response • Number of included support tickets per month – 3 / CCU
Appears in 3 contracts
Sources: Master Services Agreement, Master Services Agreement, Master Services Agreement