Comprehensive support Clause Samples

Comprehensive support. ▇▇▇▇▇ Users can submit Support Tickets through ▇▇▇▇▇ web portal, from their ▇▇▇▇▇ database directly, via email or by direct phone calls to support agent. • High Priority response • Number of included support tickets per month – 3 / CCU
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Comprehensive support. As mentioned throughout this proposal, QED National will provide the dedicated services of ▇▇. ▇▇▇▇▇ ▇▇▇▇▇ as the DMS Account Manager and central point of contact. As the primary interface with the client, ▇▇. ▇▇▇▇▇ is responsible for ensuring QED properly fulfills DMS needs and requirements. In addition to other QED staff requested by DMS, ▇▇. ▇▇▇▇▇ will be available to attend scheduled meetings with the specified representatives of DMS to guarantee all services provided by QED National are performed according to client needs and expectations. ▇▇. ▇▇▇▇▇ will coordinate the QED National staff assigned to DMS projects, ▇▇▇▇▇▇ successful client engagements, resolve any issues with consultants assigned to Eligible Users, monitor project progress, and ensure that consultants adhere to Eligible Users’ schedules, standards and quality of work. If the need for escalation arises, ▇▇. ▇▇▇▇▇ will resolve any outstanding issue with the necessary parties. Furthermore, QED National will respond to Eligible Users within the same business day and all urgent matters will be immediately escalated to the next level. Each of the key staff members in the escalation path will have their contact information made available to appropriate representatives. Name ▇▇▇▇▇ ▇▇▇▇▇ Title State of Florida Account Manager Phone (▇▇▇) ▇▇▇-▇▇▇▇; Ext 119 Cell (▇▇▇) ▇▇▇-▇▇▇▇ Email ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ Name ▇▇▇▇▇▇ ▇▇▇▇▇▇ Title Alternate Account Executive Phone (▇▇▇) ▇▇▇-▇▇▇▇; Ext 115 Cell (▇▇▇) ▇▇▇-▇▇▇▇ Email ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ Name ▇▇▇▇▇▇▇ ▇▇▇▇ Title Recruiting Operations Manager Phone (▇▇▇) ▇▇▇-▇▇▇▇; Ext 131 Email ▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ Name ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ Title Manager of Corporate Services Phone (▇▇▇) ▇▇▇-▇▇▇▇; Ext 128 Email ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ Name ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Title President Phone (▇▇▇) ▇▇▇-▇▇▇▇ Email ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ The following three (3) customer references are current State and Local Government customers of QED who hold contracts of similar size and scope to this DMS request: Client/Industry NYC Human Resources Administration (Government/Human Services) Contact Name ▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇, Assistant Deputy Commissioner Client Address ▇▇ ▇▇▇▇▇▇▇▇▇, ▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ Client Phone # (▇▇▇) ▇▇▇-▇▇▇▇ Client Email ▇▇▇▇▇▇▇▇@▇▇▇.▇▇▇.▇▇▇ Term of Service 12/99 – Present Services Provided QED National is a prime contractor providing Technical and Non-Technical IT staff augmentation services to the HRA, including but not limited to, Business Analysis, Project Man...
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Related to Comprehensive support

  • Comprehensive Automobile Liability Insurance for coverage of owned and non-owned and hired vehicles, trailers or semi-trailers designed for travel on public roads, with a minimum, combined single limit of One Million Dollars ($1,000,000) per occurrence for bodily injury, including death, and property damage.

  • Comprehensive Automobile Liability Insurance for coverage of owned and non-owned and hired vehicles, trailers or semi-trailers designed for travel on public roads, with a minimum, combined single limit of One Million Dollars ($1,000,000) per occurrence for bodily injury, including death, and property damage.

  • Comprehensive general liability and property damage insurance, insuring against all liability of the Contractor related to this Agreement, with a minimum combined single limit of One Million Dollars ($1,000,000.00) per occurrence, One Million Dollars ($1,000,000) Personal & Advertising Injury, Two Million Dollars ($2,000,000) Products/Completed Operations Aggregate, and Two Million Dollars ($2,000,000) general aggregate;

  • Comprehensive General Liability Contractor shall have and maintain comprehensive general liability insurance coverage during the entire term of the Contract, against claims arising out of bodily injury, death, damage to or destruction of the property of others, including loss of use thereof, and including underground, collapse and explosion (XCU) and products and completed operations in an amount not less than five hundred thousand dollars ($500,000.00) each occurrence and one million dollars ($1,000,000.00) in the general aggregate.

  • Comprehensive Automobile Liability Insurance for coverage of owned and non-owned and hired vehicles, trailers or semi-trailers licensed for travel on public roads, with a minimum combined single limit of One Million Dollars ($1,000,000) each occurrence for bodily injury, including death, and property damage.