Common use of Complaints and Dispute Resolution Clause in Contracts

Complaints and Dispute Resolution. We aim to provide you with the highest quality of service. If you are unhappy with any aspect of the Service then please contact our Customer Services. You can find details of our complaints and dispute handling procedures in our Code of Practice, as described in section 18 (Our code of practice). We are a registered member of the Ombudsman Service, which deals with complaints relating to the Post Office HomePhone® and Post Office HomePhone® with Broadband Services. If you are still unsatisfied eight weeks after raising your complaint, or if we have sent you a deadlock letter telling you that we are no longer dealing with your complaint, you can complain about us to the Ombudsman Service. You can find out more information about the Ombudsman Service through their website at xxx.xxxxxxxxx-xxxxxxxx.xxx or by calling them on 0000 000 0000.

Appears in 2 contracts

Samples: www.postoffice.co.uk, www.postoffice.co.uk

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Complaints and Dispute Resolution. We aim to provide you with the highest quality of service. If you are unhappy with any aspect of the Service then please contact our Customer Services. You can find details of our complaints and dispute handling procedures in our Code of Practice, as described in section 18 (Our code of practice). We are a registered member of the Ombudsman Service, which deals with complaints relating to the Post Office HomePhone® HomePhone and Post Office HomePhone® HomePhone with Broadband Services. If you are still unsatisfied eight weeks after raising your complaint, or if we have sent you a deadlock letter telling you that we are no longer dealing with your complaint, you can complain about us to the Ombudsman Service. You can find out more information about the Ombudsman Service through their website at xxx.xxxxxxxxx-xxxxxxxx.xxx xxxxxxxxx-xxxxxxxx.xxx or by calling them on 0000 000 0000.

Appears in 1 contract

Samples: www.postoffice.co.uk

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Complaints and Dispute Resolution. We aim to provide you with the highest quality of service. If you are unhappy with any aspect of the Service then please contact our Customer Services. You can find details of our complaints and dispute handling procedures in our Code of Practice, as described in section 18 (Our code of practice). We are a registered member of the Ombudsman Service, which deals with complaints relating to the Post Office HomePhone® HomePhone and Post Office HomePhone® HomePhone with Broadband Services. If you are still unsatisfied eight weeks after raising your complaint, or if we have sent you a deadlock letter telling you that we are no longer dealing with your complaint, you can complain about us to the Ombudsman Service. You can find out more information about the Ombudsman Service through their website at xxx.xxxxxxxxx-xxxxxxxx.xxx ombudsman- xxxxxxxx.xxx or by calling them on 0000 000 0000.

Appears in 1 contract

Samples: www.postoffice.co.uk

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