Common use of Communications and Operations Management Clause in Contracts

Communications and Operations Management. Protections Against Malicious Code. Service Provider will implement detection, prevention, and recovery controls to protect against malicious software, which is no less than current industry best practice and perform appropriate employee training on the prevention and detection of malicious software. Back-ups. Service Provider will perform appropriate back-ups of Service Provider Information Processing Systems and media containing City Data every business day with end-of-month copy stored for 1-year in order ensuring services and service levels described in this Document. Service Provider maintains a plan for responding to a system emergency or other occurrence (for example, fire, vandalism, system failure and natural disaster) that damages systems that contain Sensitive Information and Internal Information. Media Handling. Service Provider will protect against unauthorized access or misuse of City Data contained on media. Media and Information Disposal. Service Provider will securely and safely dispose of media containing Sensitive Information: Maintaining a secured disposal log that provides an audit trail of disposal activities.