Communication Tools. Consistent with the Language Access Program, KCSO personnel will have access to, and training in the use of, a range of communication tools to interact with individuals with LEP, consistent with the policy in effect. Such tools will include: a. Interpretation options, including: i. telephonic or video connectivity to an off-site interpreter; and ii. access to in-person professional interpreters; b. Professional translation services; c. Translated forms, notices, and KCSO web-based content; and d. Language identification materials. e. Additional language assistance options, as may become available.
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