Common use of Committed Network Delay Clause in Contracts

Committed Network Delay. a. Service Quality. FirstDigital’s commitment to service quality requires having our network available and capable of delivering service to Customers 100% of the time. FirstDigital is steadfast in achieving the highest level of reliability. Our NOC is staff ed and managed to 24 hours a day, 7 days a week, 365 days a year to respond to service and equipment interruptions. FirstDigital utilizes several methodologies and tools to monitor the network and engages in preventive diagnosis to determine potential network failures and corrective actions.

Committed Network Delay. a. Service Quality. FirstDigital’s commitment to service quality requires having our network available and capable of delivering service to Customers 100% of the time. FirstDigital is steadfast in achieving the highest level of reliability. Our NOC is staff ed staffed and managed to 24 hours a day, 7 days a week, 365 days a year to respond to service and equipment interruptions. FirstDigital utilizes several methodologies and tools to monitor the network and engages in preventive diagnosis to determine potential network failures and corrective actions.