Network Delay Commitment Sample Clauses
Network Delay Commitment. If the average FirstDigital IP roundtrip Network Delay exceeds the applicable time set forth in the table below, then FirstDigital will provide a Service Credit to the Eligible Customer. If an Eligible Customer believes FirstDigital has failed to meet the Committed Network Delay set forth in Table 1, Eligible Customer must contact its FirstDigital representative in writing within 15 business days of the Network Delay metrics being generated for the current period. Service credit is defined in Section 9. Intralata 99.99 % <4.38 minutes per month
Network Delay Commitment. If the average IP roundtrip Network Delay exceeds the applicable time set forth in the table below, then TABLE 1: Committed Network Delay by Customer Port Location Product Service Level Agreement Committed Network Delay Credit Fiber Internet Intra-United States Less than or equal to 30 ms 3-Day Service Credit Fixed Wireless Intra-United States Less than or equal to 60 ms 3-Day Service Credit
Network Delay Commitment. If the average roundtrip Network Delay exceeds the applicable time set forth in Table 3, then Gap will be eligible for a Service Level Credit. North America * * * Europe * * * Asia * * * South Pacific * * * Europe to North America * * * Japan to North America * * * Hong Kong to North America * * * Korea to North America * * * Singapore to North America * * * South Pacific to North America * * * Latin America to North America * * * Chile to North America * * * Colombia to North America * * * Venezuela to North America * * * Puerto Rico to Continental United States * * * Hawaii to Continental United States * * * Packet Loss Commitment. If the average roundtrip Packet Loss exceeds the applicable percentage set forth in Table 3, then Gap will be eligible for a Service Level Credit.