Collocation Space. 3.1.1. stc will provide Customer with the Rack sizes as specified in the Order From in a conditioned environment with controlled access for operation on a shared, no-wall basis, including Power Supply, generator-backed electricity and air-conditioning capable of maintaining proper operating temperature. The Rack is located in the Datacenter and is provided for the installation, operation, repair, replacement and removal of Communication Equipment. Customer may request to increase the Rack size for adding more Communication Equipment after the parties have signed an additional Order Form to this Agreement. 3.1.2. stc will use industry standard efforts to maintain Company’s Co-location facilities and the Equipment required to deliver the Services. 3.1.3. Customer shall provide stc a list of the Communication Equipment which will be installed in the Rack and shall update such list each time there is any addition in such materials. 3.1.4. The Customer shall not rearrange, disconnect, remove, attempt to repair, or otherwise tamper with any of the Equipment installed by stc or its Affiliates or its agents, except upon the prior written consent of stc. 3.1.5. The Customer shall not, at any time, without the prior written consent of stc, permit any stc facility, Services, Equipment to be utilised for any third party use. 3.1.6. In case the Communication Equipment needs to be moved or relocated within the same Datacenter, stc reserves the right to do so on reasonable prior notice to the Customer. stc shall use its reasonable endeavors to ensure that such relocation shall cause as little disruption and /or interference to the Customer as is reasonably practicable. 3.1.7. stc shall be entitled to switch off the Communication Equipment in an emergency situation threatening life or property, if required to do so by any government or regulatory authority; or in case of breach of this Agreement by the Customer. 3.1.8. stc may provide the Customer with the Shared Facility for the preparation, installation, operation, repair, replacement and/or removal of Communication Equipment from or to the Rack space, and designated space in the Storage Room at the agreed charges indicated in the respective Order Form. 3.1.9. stc will handle any faults relating to the Services in accordance to the service levels agreed with the Customer in writing, if applicable. 3.1.10. stc may provide Cross-Connection service to the Customer upon Customer’s reasonable prior written notice to stc. All cabling relating to the Cross Connection inside the Datacenter shall be provided by stc and its personnel only. 3.1.11. For the avoidance of doubt, stc will only provide the Collocation and Cross Connection Services only if the end-to-end connectivity is provided by stc. 3.1.12. The Service will be provided through the Datacenter, assigned Rack space which the Customer has inspected and confirms his acceptance of the Services rendered under this Agreement “as is”; and agrees that stc is under no obligation to perform any additional work or provide any services or materials beyond what is selected by the Customer in the Order Form.
Appears in 1 contract
Sources: Master Services Agreement
Collocation Space. 3.1.1. stc will provide Customer with the Rack sizes as specified in the Order From in a conditioned environment Environment with controlled access for operation on a shared, no-wall basis, including Power Supply, generator-backed electricity and air-conditioning capable of maintaining proper operating temperature. The Rack is located in the Datacenter and is provided for the installation, operation, repair, replacement and removal of Communication Equipment. Customer may request to increase the Rack size for adding more Communication Equipment after the parties have signed an additional Order Form to this Agreement.
3.1.2. stc will use industry standard efforts to maintain Company’s Co-location facilities and the Equipment required to deliver the Services.
3.1.3. Customer shall provide stc a list of the Communication Equipment which will be installed in the Rack and shall update such list each time there is any addition in such materials.
3.1.4. The Customer shall not rearrange, disconnect, remove, and attempt to repair, or otherwise tamper with any of the Equipment installed by stc or its Affiliates or its agents, except upon the prior written consent of stc.
3.1.5. The Customer shall not, at any time, without the prior written consent of stc, permit any stc facility, Services, Equipment to be utilised utilized for any third party use.
3.1.6. In case the Communication Equipment needs to be moved or relocated within the same Datacenter, stc reserves the right to do so on reasonable prior notice to the Customer. stc shall use its reasonable endeavors to ensure that such relocation shall cause as little disruption and /or interference to the Customer as is reasonably practicable.
3.1.7. stc shall be entitled to switch off the Communication Equipment in an emergency situation threatening life or property, if required to do so ordered by any government or regulatory authority; or authority that has jurisdiction in case of breach of this Agreement by the CustomerTerritory. The Customer must be informed within thirty (30) minutes if the Communication Equipment is switched off.
3.1.8. stc may provide the Customer with the Shared Facility for the preparation, installation, operation, repair, replacement and/or removal of Communication Equipment from or to the Rack space, and designated space in the Storage Room at the agreed charges Charges indicated in the respective Order Form.
3.1.9. stc will handle any faults relating to the Services in accordance to the service levels agreed with the Customer in writing, if applicable.
3.1.10. stc may provide Cross-Connection service to the Customer upon Customer’s reasonable prior written notice to stc. All cabling relating to the Cross Connection inside the Datacenter shall be provided by stc and its personnel only.
3.1.11. For the avoidance of doubt, stc will only provide the Collocation and Cross Connection Services only if the end-to-end connectivity is provided by stc.
3.1.12. The Service will be provided through the Datacenter, assigned Rack space which the Customer has inspected and confirms his acceptance of the Services rendered under this Agreement “as is”; and agrees that stc is under no obligation to perform any additional work or provide any services or materials beyond what is selected by the Customer in the Order Form.
Appears in 1 contract
Sources: Master Services Agreement