Cloud Management Clause Samples

The Cloud Management clause defines the responsibilities and procedures for overseeing and maintaining cloud-based services or infrastructure within an agreement. It typically outlines which party is responsible for tasks such as monitoring system performance, managing user access, implementing security measures, and handling updates or patches. For example, the clause may specify that the service provider will ensure uptime and data backups, while the client is responsible for managing user permissions. The core function of this clause is to clearly allocate duties related to cloud service administration, thereby minimizing misunderstandings and ensuring smooth, secure operation of cloud resources.
Cloud Management. The Solution shall be provided as software as a service via cloud-hosted infrastructure to keep current with the latest releases of management server and endpoint agent software. This allows capacity extensibility in the cloud with minimal impact on agent or management infrastructure.
Cloud Management. Vendor is responsible for continuous vulnerability management of hardware and software, including, without limitation, scanning and issue remediation. Vendor is responsible for all disruptions and damage caused to any University Data while it is hosted in Cloud Software.
Cloud Management. Portal Automated Operations:
Cloud Management. The Solution shall be provided as software as a service via cloud-hosted infrastructure to keep current with the latest releases of management server and endpoint agent software. This allows capacity extensibility in the cloud with minimal impact on agent or management infrastructure. Armis is a cloud-based SaaS solution. All software patching, updates, etc are performed by Armis operations team with no interaction required by the customer. Armis Collectors support the use of proxies to connect to the Armis cloud platform and will be updated by Armis as part of the normal maintenance of the service, with no interruptions to the customer.
Cloud Management. ADVANTAGE will provide management (adding users, removing users, password resets, and vendor coordination) for cloud services (such as Microsoft 365, GoToMyPC, Private Cloud, Etc) that are specifically purchased via Advantage 360.