Closing Phase. During the closing phase, your iWorQ project team continues to work with you to answer any questions and resolve any configuration questions. We hold a project closure meeting to ensure a smooth transition from our project team to our IWorQ customer support team, who will support you going forward and as long as you are a customer. Your administrator and other individuals you designate receive several different types of training that cover iWorQ's key functionalities. Our training involves guiding staff to use iWorQ to complete actual work tasks. Instructors provide personal assistance to attendees, answer specific questions, model examples and exercises, and personalize teaching styles to individual attendees. This informal style helps your staff relax and feel comfortable asking and responding to questions. These trainings are described in further detail below:
Appears in 3 contracts
Sources: Service Agreement, Service Agreement, Service Agreement