Client Satisfaction. Network Provider agrees to administer a client satisfaction survey as part of their CQI plan. An analysis of the survey’s results and an action plan to improve areas of service delivery, if warranted by the survey results shall be submitted to the Contract Manager prior to the 10th month of this contract. In addition, Network Provider shall participate in any client satisfaction activities requested by ChildNet. This shall include the administration of client satisfaction surveys developed by ChildNet or required through future development by the Department of Children and Families.
Appears in 6 contracts
Samples: Network Provider, Network Provider, Network Provider
