Client Feedback Required Clause Samples
The 'Client Feedback Required' clause obligates the client to provide timely feedback, approvals, or responses necessary for the progression of a project or service. In practice, this means the client must review deliverables, answer questions, or make decisions within specified timeframes to avoid delays. This clause ensures that the service provider can maintain project timelines and helps prevent disputes or project stalls caused by a lack of client input.
Client Feedback Required. A rigorous Quality Improvement program must solicit and integrate feedback from service recipients. Contractor will implement a process to include client feedback to understand the client experience of treatment services. This client feedback process may include but is not limited to: focus groups, client satisfaction surveys, etc. Feedback will be shared with the QI committee which is urged to address identified improvement areas through future QI plans.
a. Contractor will incorporate client feedback by: either implementing the outpatient AOD client satisfaction feedback survey, or developing and implementing a client satisfaction feedback survey by June 30, 2010.
b. Contractor will utilize client feedback in conjunction with the QI process for program improvement.
c. Contractor will report quarterly to BHRS on the status of the client feedback process and outcomes on a quarterly basis.
Client Feedback Required a. Contractor will incorporate client feedback by the use of surveys, in Spanish and English as required by group participants. The surveys are to be collected and reviewed once a month by the Contractor’s Consumer Advisory Committee. This committee shall incorporate Agency’s staff members and current Agency client’s.
b. The committee reviews the surveys and highlights areas identified for improvement, and/or areas where agency staff has excelled.
c. Contractor will report quarterly to BHRS on the status of the client feedback process and outcomes on a quarterly basis.
Client Feedback Required. A rigorous Quality Improvement program must solicit and integrate feedback from service recipients. Contractor will implement a process to include client feedback to understand the client experience of treatment services. This client feedback process may include but is not limited to: focus groups, client satisfaction surveys, etc. Feedback will be shared with the QI committee which is urged to address identified improvement areas through future QI plans.
a. Contractor will incorporate client feedback and client satisfaction surveys. Evaluation forms shall be made available to clients in the agency’s waiting room, and given to each client at his/her final individual session. In addition, Contractor shall conduct “Client Feedback Week”, twice a year.
b. Contractor will utilize client feedback in conjunction with the QI process for program improvement.
Client Feedback Required. A rigorous Quality Improvement program must solicit and integrate feedback from service recipients. Contractor will implement a process to include client feedback to understand the client experience of treatment services. This client feedback process may include but is not limited to: focus groups, client satisfaction surveys, etc. Feedback will be shared with the QI committee which is urged to address identified improvement areas through future QI plans.
a. Contractor will incorporate client feedback by implementing a qualitative survey upon client’s completion of treatment, and whenever possible at discharge. Additionally, Contractor will survey clients to generate a list of their unmet needs, desired classes, and topics that are of interest. Contractor will review summaries of surveys, request for more feedback if needed, and make improvements and/or adjustments as needed.
b. Contractor will report quarterly to BHRS on the status of the client feedback process and outcomes on a quarterly basis.