Client Cancellations. 4.1. If You cancel Your Engagement for any or no reason:
Client Cancellations. In the event of a CLIENT cancellation for any reason, the grounds rental fee is non-refundable.
Client Cancellations. The following provisions related to cancellations shall apply (except as otherwise agreed to in writing between the Agency and Client).
Client Cancellations. In the event of a cancellation, the rental deposit AND minimum wine case purchase IS NON-REFUNDABLE. This includes ALL weather-related cancellations.
Client Cancellations. Bookings which have been made for a full year, a term or half term will require two weeks’ notice for cancellation in writing or on email. This does not include school holidays. Bookings, which are solely on a two-week booking basis are charged at a higher rate – there is a requirement of one weeks’ notice period for two weeks booking. All cancellations must be via email from an authorised person or person/s who commissioned the service.
Client Cancellations a) We understand that sometimes it is necessary to cancel a reservation. In the event of a cancellation, all payments received to date are non-refundable.
Client Cancellations. Bookings which have been made for a full year, term or half term will require four weeks’ notice for cancellation in writing or by email. • Cancellations (for short term bookings) or intermediate cancellations for family events or appointment and/or requested changes to a booked tuition session must be made by 5pm Thursday the week prior to the requested change or cancellation. • As per our Service Level Agreement, we can only action requests made by schools, academies, and local authorities by email. To maintain clarity of communication, we do not action requests made by students, carers, parents, or any other outside agency other than the client. We will check with the school that any requests by parents/carers are sanctioned if made in ‘good time’ as outlined above.
Client Cancellations. In the case of same day cancellation by a client, employees will attempt to reschedule the client within the same week where possible. Failing that, employees may utilize cancelled client appointment time to complete documentation at the location of their choice without loss of pay. The following provisions of the Collective Agreement do not apply to Community Facilitators:
Client Cancellations. (p) Where a client cancels or changes the rostered home care service, an employee, other than a casual employee, will be provided with notice of a change in roster by 5.00 pm the day prior and in such circumstances no payment will be made to the employee. If a full-time or part-time employee does not receive such notice, subject to sub-clause (q) below, the employee will be entitled to receive payment for their minimum specified hours on that day.
Client Cancellations. (a) When an employee calls ahead to a client, and the client refuses care, the employee shall notify the Supervisor immediately. The time lost for this client will be replaced during the same pay period where possible.
