Classification of Software Errors Clause Samples

Classification of Software Errors. Inter-Tel shall correct any Error which becomes known to it, in accordance with the severity of the Error involved and its actual or potential impact upon QUALCOMM's operations or business. QUALCOMM shall inform Inter-Tel of these facts in a written trouble report. Following receipt of any trouble report, Inter-Tel shall immediately undertake all necessary and appropriate action to satisfactorily resolve the reported problem. QUALCOMM reserves the right to reclassify in its reasonable discretion any Error as a Critical Error, or vice versa, at any time. The fact that an Error is not classified as a Critical Error, however, shall in no way prejudice QUALCOMM's rights or remedies under this Agreement.