Common use of CHARGEBACK POLICY Clause in Contracts

CHARGEBACK POLICY. 23.1 All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection checks will be performed during this time. Access to the Client’s account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) All reviews are generally completed within four business days; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. (c) Any charges that are made against the Company and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading to the Client’s credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by law. (d) In addition, the Company will exercise its right to block the Client access to its Platform and terminate the Client Account(s) with the Company. Consequently, any profits or revenues may be seized and the Company reserves the right to inform any third party. The Client is continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company and any decision made shall be final and non-negotiable. (e) The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 Fraud is taken very seriously by the company, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 14.1. The Company reserves the right to charge up to “200 USD research fee” if a chargeback is placed with the Client’s credit card company (either intentionally or unintentionally) for any deposit made to the Client Account. This fee will be used to cover all investigative expenses to prove that the deposit was made the Client upon receiving the chargeback from the Company’s merchant provider. 14.2. All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf Company will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 14.3. The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders Orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 14.4. Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account Client Account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) All reviews are generally completed within four business daysone (1) Business Day; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company Accounts in such cases. Any active orders Orders will be cancelled immediately if associated with the same fraudulent credit card and/or accountClient Account. c) Any chargeback case that is made against the Company and is not successful will result in the sum being reimbursed to the Company along with charges for research and processing totaling 400 USD (cthe '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this Agreement, the Client hereby gives his permission for any charges to be made to his credit card; if these charges are in anyway disputed, the Company reserves the right to take any legal action necessary in order to recover any losses associated with these claims. d) Any charges that are made against the Company and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading ; in some countries this may lead to the Client’s credit rating being affected for a minimum period number of 7 years. Once the case reaches this stage, no settlement of the Client Client’s debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by law. (de) In addition, the Company will exercise its right to block the Client Client’s access to its the Platform and terminate close the Client Account(s) Account with the Company. Consequently, any profits or revenues may be seized and the Company reserves the right to inform any third party. The Client Company is continually developing its tools to monitor any fraudulent activity and any cases from such activity will be decided on case by the Company case basis and any decision made shall be final and non-negotiable. (ef) The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 14.5. Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 39.1 The Company reserves the right to charge a “150 EUR research fee” if a chargeback is placed with your credit card company (either intentionally or unintentionally) for any deposit made to your account. This fee will be used to cover all investigative expenses to prove that the deposit was made by you upon receiving the chargeback from our merchant provider. 39.2 All fraud including credit card fraud will not be accepted by the Company company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s our behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 The Company has 39.3 We have systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders associated with the transaction. The Company has We have at its our disposal a database of black listed users to prevent any possible fraudulent activity through its our trading platform. 23.3 39.4 Any chargebacks chargeback’s made to the Company us will be regarded as fraudulent if no attempt is made by the client to help solve any issues related to a deposit. All unnecessary chargebacks chargeback’s result in costs for the Company our company and therefore: (a) When suspicious activity relating to any deposit is detected by the Companyus, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s your account will also be temporarily prohibited in order to reduce the Client’s your exposure to risk. (b) All reviews are generally completed within four business days(4) to six (6) hours; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s our compliance department. As a backup precaution, the Company we may also make direct contact with the Clientyou. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-riskrisk or does not comply with our Fraud and Security policies. In addition, it is at the Company’s our sole discretion to close any (and all) of the Client your accounts with the Company us in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. c) Any chargeback case that is made against our company and is not successful will result in the sum being reimbursed to us along with charges for research and processing totalling 300 EUR (cthe '150 EUR research fee' as mentioned above and an additional '150 EUR administrative processing fee'). Through this agreement you hereby give permission for any charges to be made to your credit card; if these charges are in anyway disputed, we reserve the right to take any legal action necessary in order to recover any losses associated with these claims. d) Any charges that are made against the Company us and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s your actions, leading to the Client’s your credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client your debt will be accepted, the Company we will only accept full payment. The Company’s and/or the Client’s Your local police department will also be informed and all necessary action will be taken as allowed by law. (d) . In addition, the Company we will exercise its our right to block the Client access to its Platform your online Trading facility and terminate the Client Account(s) your account with the Companyus. Consequently, any profits or revenues may be seized and the Company reserves we reserve the right to inform any third party. The Client is We are continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company ourselves and any decision made shall be final and non-non negotiable. (e) The Company reserves We reserve the right to deduct the disputed amount until any investigation from its our side is completed. 23.4 39.5 Fraud is taken very seriously by the companyour Company, all IP addresses are monitored and logged and any fraudulent chargebacks chargeback’s will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 25.1 All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 25.2 The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 25.3 Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) All reviews are generally completed within four business days; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. (c) Any charges that are made against the Company and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading to the Client’s credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by law. (d) In addition, the Company will exercise its right to block the Client access to its Platform and terminate the Client Account(s) with the Company. Consequently, any profits or revenues may be seized and the Company reserves the right to inform any third party. The Client is continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company and any decision made shall be final and non-non- negotiable. (e) The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 25.4 Fraud is taken very seriously by the company, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 All 32.1. The Client shall have the right to file a complaint for a belief that a fraudulent transaction was committed. The Company shall then conduct an investigation to determine whether the alleged transaction was fraudulent. The Client acknowledges that the Company reserves the right to charge the Client a “150 USD research fee” in order to conclude the investigation. 32.2. The Company will not accept any form of fraud including but not limited to credit card fraud will not be accepted by fraud. The Company shall conduct full investigations and pursue all the Company and as such will be fully investigated and pursued losses it might incur under the law to its fullest extentlaw. Any losses resulting on the Company’s behalf The Company will be fully pursued in a civil lawsuit to conduct court proceedings and will claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 32.3. The Company has maintains systems installed to which monitor fraudulent activities and any activities. Any transactions that are detected are immediately cancelled along with any orders associated with the transaction. The Company has at its disposal maintains a database of black listed users to prevent any possible fraudulent activity through its trading platformwhich are banned from trading. 23.3 Any chargebacks made to the 32.4. The Company will be regarded shall regard any chargeback as fraudulent if no attempt is made by the client Client fails and/or neglects to help solve assist the Company in resolving any issues related to associated with a specific deposit. All unnecessary chargebacks result in produce unnecessary costs for the Company and thereforetherefore the Company shall take the following measures: (a) When the Company detects suspicious activity relating to any regarding a deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) All reviews are generally completed within four business days(4) to six (6) hours; however, it may take longer for those deposits posing a potentially higher risk of fraud might require more time as more extensive fraud detection checks will be performed by the Compliance Department of the Company’s compliance department. As a backup back-up precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-riskrisk or does not comply with our Fraud and Security policies. In addition, it is at The Company reserves the Company’s sole discretion right to close any (and all) of the and/or all Client accounts with the Company in such casesCompany. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or and/ or account. (c) Any Unsuccessful chargebacks shall receive a total fee of 300 USD i.e. the 150 USD research fee and an additional 150 USD administrative processing fee’ which must be reimbursed to the Company. Under the terms and conditions of this Agreement, the Client hereby agrees and gives permission to the Company to proceed with any charges that on the Client’s credit card; if these charges are in anyway disputed, the Company reserves the right to take any legal action necessary in order to recover any losses associated with these claims. (d) Inconclusive chargebacks made against the Company and result as inconclusive will be passed to a third third-party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading to actions of the Client’s . The Client faces a risk of his credit rating being affected for a minimum period of 7 (seven) years. Once In these circumstances the case reaches this stage, no Company shall not negotiate a settlement of the Client debt will be accepted, the Company will only accept and shall request a full payment. The Company’s and/or Company will inform the local Police Department where the Client is resident and shall request all necessary actions to be taken under the applicable law of the country of residence of the Client’s local police department will also be informed and all necessary action will be taken as allowed by law. (d) In addition, . The Company reserves the Company will exercise its right to block online trading facility of the Client access to its Platform and terminate the hisaccount without prior notice. The Client Account(s) with the Company. Consequently, acknowledges that in such circumstances any profits or revenues may be seized and the Company reserves the right to inform any third party. The Client Company is continually continuously developing tools to monitor any fraudulent activity. The Company shall deal with cases of fraudulent activity as it thinks fit and any cases from such activity will be decided on by the Company and any decision made decisions taken shall be final and final, non-negotiablenegotiable and irreversible. (e) The Company reserves the right to deduct the disputed amount until any form of investigation from its side conducted by the Company is completed. 23.4 Fraud is taken very seriously by 32.5. Due to the company, all high risks entailed with the crime of fraud the Company considers that more serious measures shall be taken. All IP addresses are closely monitored and logged by the Company and any fraudulent chargebacks will be fully investigated fully under the lawand appropriate measures shall be taken.

CHARGEBACK POLICY. 23.1 All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) All reviews are generally completed within four business days; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. (c) Any charges that are made against the Company and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading to the Client’s credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by law. (d) In addition, the Company will exercise its right to block the Client access to its Platform and terminate the Client Account(s) with the Company. Consequently, any profits or revenues may be seized and the Company reserves the right to inform any third party. The Client is continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company and any decision made shall be final and non-negotiable. (e) The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 Fraud is taken very seriously by the company, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 25.1 All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 25.2 The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 25.3 Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) All reviews are generally completed within four business days; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. (c) Any charges that are made against the Company and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading to the Client’s credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by law. (d) In addition, the Company will exercise its right to block the Client access to its Platform and terminate the Client Account(s) with the Company. Consequently, any profits or revenues may be seized and the Company reserves the right to inform any third party. The Client is continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company and any decision made shall be final and non-negotiable. (e) The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 25.4 Fraud is taken very seriously by the company, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 34.1 The Company reserves the right to charge a “150 EUR research fee” if a chargeback is placed with your credit card company (either intentionally or unintentionally) for any deposit made to your account. This fee will be used to cover all investigative expenses to prove that the deposit was made by you upon receiving the chargeback from our merchant provider. 34.2 All fraud including credit card fraud will not be accepted by the Company company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s our behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 The Company has 34.3 We have systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders associated with the transaction. The Company has We have at its our disposal a database of black listed users to prevent any possible fraudulent activity through its our trading platform. 23.3 34.4 Any chargebacks chargeback’s made to the Company us will be regarded as fraudulent if no attempt is made by the client to help solve any issues related to a deposit. All unnecessary chargebacks chargeback’s result in costs for the Company our company and therefore: (a) When suspicious activity relating to any deposit is detected by the Companyus, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s your account will also be temporarily prohibited in order to reduce the Client’s your exposure to risk. (b) All reviews are generally completed within four business days(4) to six (6) hours; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s our compliance department. As a backup precaution, the Company we may also make direct contact with the Clientyou. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-riskrisk or does not comply with our Fraud and Security policies. In addition, it is at the Company’s our sole discretion to close any (and all) of the Client your accounts with the Company us in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. c) Any chargeback case that is made against our company and is not successful will result in the sum being reimbursed to us along with charges for research and processing totalling 300 EUR (cthe '150 EUR research fee' as mentioned above and an additional '150 EUR administrative processing fee'). Through this agreement you hereby give permission for any charges to be made to your credit card; if these charges are in anyway disputed, we reserve the right to take any legal action necessary in order to recover any losses associated with these claims. d) Any charges that are made against the Company us and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s your actions, leading to the Client’s your credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client your debt will be accepted, the Company we will only accept full payment. The Company’s and/or the Client’s Your local police department will also be informed and all necessary action will be taken as allowed by law. (d) . In addition, the Company we will exercise its our right to block the Client access to its Platform your online Trading facility and terminate the Client Account(s) your account with the Companyus. Consequently, any profits or revenues may be seized and the Company reserves we reserve the right to inform any third party. The Client is We are continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company ourselves and any decision made shall be final and non-non negotiable. (e) The Company reserves We reserve the right to deduct the disputed amount until any investigation from its our side is completed. 23.4 34.5 Fraud is taken very seriously by the our company, all IP addresses are monitored and logged and any fraudulent chargebacks chargeback’s will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 All fraud 31.1 The Client shall have the right to file a complaint for believing that a fraudulent transaction was committed. The Company shall then investigate to determine whether the alleged transaction was fraudulent. The Client acknowledges that the Company reserves the right to charge the Client a “150 USD research fee” to conclude the investigation. 31.2 The Company will not accept any form of fraud, including but not limited to credit card fraud will not be accepted by fraud. The Company shall conduct complete investigations and pursue all the Company and as such will be fully investigated and pursued losses it might incur under the law to its fullest extentlaw. Any losses resulting on the Company’s behalf The Company will be fully pursued in a civil lawsuit to conduct court proceedings and claim back any losses incurred incurred, covering all business, legal fees, research costs, human resource resources and loss of income. 23.2 31.3 The Company has maintains systems installed to which monitor fraudulent activities and any activities. Any transactions that are detected are immediately cancelled cancelled, along with any orders associated with the transaction. The Company has at its disposal maintains a database of black listed blacklisted users to prevent any possible fraudulent activity through its trading platformwho are banned from trading. 23.3 Any chargebacks made to the 31.4 The Company will be regarded shall regard any chargeback as fraudulent if no attempt is made by the client Client fails and/or neglects to help solve assist the Company in resolving any issues related to associated with a specific deposit. All unnecessary chargebacks result in produce unnecessary costs for the Company, and therefore the Company and thereforeshall take the following measures: (a) When the Company detects suspicious activity relating to any deposit is detected by the Companyregarding a deposit, the respective deposit will be placed as ‘'Pending’ ', and frauddetection fraud detection checks will be performed during this time. Access to the Client’s 's account will also be temporarily prohibited in order to reduce the Client’s 's exposure to risk. (b) All reviews are generally completed within four business days4(four) to 6(six) hours; however, it may take longer for those deposits posing a potentially higher risk of fraud might require more time as the Compliance Department of the Company will perform more extensive fraud detection checks will be performed by the Company’s compliance departmentchecks. As a backup precaution, the The Company may also make direct contact with the ClientClient as a backup precaution. The deposit will be immediately cancelled cancelled, and the funds will be refunded to the credit card in the case that if the deposit is determined to be high-riskrisk or does not comply with our Fraud and Security policies. In addition, it is at The Company reserves the Company’s sole discretion right to close any (and all) of the and/or all Client accounts with the Company in such casesCompany. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or and/ or account. (c) Any Unsuccessful chargebacks shall receive a total fee of 300 USD, i.e., the 150 USD research fee and an additional 150 USD administrative processing fee which must be reimbursed to the Company. Under the terms and conditions of this Agreement, the Client at this moment agrees and gives permission to the Company to proceed with any charges that on the Client's credit card; if these charges are in any way disputed, the Company reserves the right to take any legal action necessary to recover any losses associated with these claims. (d) Inconclusive chargebacks made against the Company and result as inconclusive will be passed to a third third-party agency for collection collection, and the appropriate credit bureaus will be informed of the Client’s actions, leading to actions of the Client’s . The Client faces a risk of his credit rating being affected for a minimum period of 7 (seven) years. Once In these circumstances, the case reaches this stage, no Company shall not negotiate a settlement of the Client debt will be accepted, the Company will only accept and shall request a full payment. The Company’s and/or Company will inform the local Police Department where the Client is resident and shall request all necessary actions to be taken under the applicable law of the Client’s local police department will also be informed and all necessary action will be taken as allowed by law. (d) In addition, 's country of residence. The Company reserves the Company will exercise its right to block the online trading facility of the Client access to its Platform and terminate the his account without prior notice. The Client Account(s) with the Company. Consequentlyacknowledges that in such circumstances, any profits or revenues may be seized seized, and the Company reserves the right to inform any third party. The Client Company is continually continuously developing tools to monitor any fraudulent activity. The Company shall deal with cases of fraudulent activity as it thinks fit, and any cases from such activity will be decided on by the Company and any decision made decisions taken shall be final final, non- negotiable and non-negotiableirreversible. (e) The Company reserves the right to deduct the disputed amount until any form of an investigation from its side conducted by the Company is completed. 23.4 Fraud is taken very seriously by 31.5 Due to the companyhigh risks of fraud crime, the Company considers that more severe measures shall be taken. The Company closely monitors all IP addresses are monitored and logged addresses, and any fraudulent chargebacks will be investigated fully under the lawthoroughly investigated, and appropriate efforts shall be taken.

CHARGEBACK POLICY. 23.1 ‌ 21.1. The Company reserves the right to charge up to “200 USD research fee” if a chargeback is placed with the Client’s credit card company (either intentionally or unintentionally) for any deposit made to the Client Account. This fee will be used to cover all investigative expenses to prove that the deposit was made by the Client upon receiving the chargeback from the Company’s merchant provider. 21.2. All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf Company will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource resources and loss of income. 23.2 21.3. The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders Orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 21.4. Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) : ▪ When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account Client Account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) ; ▪ All reviews are generally completed within four business daysone (1) Business Day; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled canceled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-high- risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company Accounts in such cases. Any active orders Orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. Client Account; ▪ Any chargeback case that is made against the Company and is not successful will result in the sum being reimbursed to the Company along with charges for research and processing totaling 400 USD (c) the '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this Agreement, the Client hereby gives his permission for any charges to be made to his credit card; if these charges are in anyway disputed, the Company reserves the right to take any legal action necessary in order to recover any losses associated with these claims; ▪ Any charges that are made against the Company and result as inconclusive will be passed to a third third-party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading ; in some countries this may lead to the Client’s credit rating being affected for a minimum period number of 7 years. Once the case reaches this stage, no settlement of the Client Client’s debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed informed, and all necessary action will be taken as allowed by law. (d) ; ▪ In addition, the Company will exercise its right to block the Client Client’s access to its the Platform and terminate close the Client Account(s) Account with the Company. Consequently, any profits or revenues may be seized seized, and the Company reserves the right to inform any third party. The Client Company is continually developing its tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company a case- by-case basis and any decision made shall be final and non-negotiable. (e) ; ▪ The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 ; ▪ Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged logged, and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 22.1. The Company reserves the right to charge up to “200 USD research fee” if a chargeback is placed with the Client’s credit card company (either intentionally or unintentionally) for any deposit made to the Client Account. This fee will be used to cover all investigative expenses to prove that the deposit was made the Client upon receiving the chargeback from the Company’s merchant provider. 22.2. All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf Company will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 22.3. The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders Orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 22.4. Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) : ▪ When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account Client Account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) ; ▪ All reviews are generally completed within four business daysone (1) Business Day; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company Accounts in such cases. Any active orders Orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. Client Account; ▪ Any chargeback case that is made against the Company and is not successful will result in the sum being reimbursed to the Company along with charges for research and processing totalling 400 USD (c) the '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this Agreement, the Client hereby gives his permission for any charges to be made to his credit card; if these charges are in anyway disputed, the Company reserves the right to take any legal action necessary in order to recover any losses associated with these claims; ▪ Any charges that are made against the Company and result as inconclusive will be passed to a third third-party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading ; in some countries this may lead to the Client’s credit rating being affected for a minimum period number of 7 years. Once the case reaches this stage, no settlement of the Client Client’s debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed informed, and all necessary action will be taken as allowed by law. (d) ; ▪ In addition, the Company will exercise its right to block the Client Client’s access to its the Platform and terminate close the Client Account(s) Account with the Company. Consequently, any profits or revenues may be seized seized, and the Company reserves the right to inform any third party. The Client Company is continually developing its tools to monitor any fraudulent activity and any cases from such activity will be decided on case by the Company case basis and any decision made shall be final and non-non- negotiable. (e) ; ▪ The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 ; ▪ Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged logged, and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 14.1. The Company reserves the right to charge up to “200 USD research fee” if a chargeback is placed with the Client’s credit card company (either intentionally or unintentionally) for any deposit made to the Client Account. This fee will be used to cover all investigative expenses to prove that the deposit was made the Client upon receiving the chargeback from the Company’s merchant provider. 14.2. All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf Company will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 14.3. The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders Orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 14.4. Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account Client Account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) All reviews are generally completed within four business daysone (1) Business Day; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled canceled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company Accounts in such cases. Any active orders Orders will be cancelled immediately if associated with the same fraudulent credit card and/or accountClient Account. c) Any chargeback case that is made against the Company and is not successful will result in the sum being reimbursed to the Company along with charges for research and processing totaling 400 USD (cthe '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this Agreement, the Client hereby gives his permission for any charges to be made to his credit card; if these charges are in anyway disputed, the Company reserves the right to take any legal action necessary in order to recover any losses associated with these claims. d) Any charges that are made against the Company and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading ; in some countries this may lead to the Client’s credit rating being affected for a minimum period number of 7 years. Once the case reaches this stage, no settlement of the Client Client’s debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by law. (de) In addition, the Company will exercise its right to block the Client Client’s access to its Platform thePlatform and terminate close the Client Account(s) Account with the Company. Consequently, any profits or revenues may be seized and the Company reserves the right to inform any third party. The Client Company is continually developing its tools to monitor any fraudulent activity and any cases from such activity will be decided on case by the Company case basis and any decision made shall be final and non-non- negotiable. (ef) The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 14.5. Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 The Company reserves the right to charge a “200 USD research fee” if a chargeback is placed with the Client’s credit card company (either intentionally or unintentionally) for any deposit made to the Client’s account. This fee will be used to cover all investigative expenses to prove that the deposit was made by the Client upon receiving the chargeback from the Company’s merchant provider. 23.2 All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law applicable laws to its fullest extent. Any losses resulting on the CompanyClient’s behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 23.3 The Company has systems installed to monitor maintains a monitoring system for fraudulent activities and any transactions that are detected are immediately cancelled along with any orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platformthe Client’s Trading Platform. 23.3 23.4 Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) All reviews are generally completed within four business days; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client Client’s accounts with the Company in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. (c) Any chargeback case that is made against the Company and is not successful will result in the sum being reimbursed to the Company along with charges for research and processing totaling. 400 USD (the '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this Agreement the Client hereby gives permission for any charges to be made to the Client’s credit card; if these charges are in anyway disputed, the Company reserves the right to take any legal action necessary in order to recover any losses associated with these claims. (d) Any charges that are made against the Company and result as inconclusive will be passed to a third third-party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading to the Client’s credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client Client’s debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by in accordance to the applicable law. (de) In addition, the Company will exercise its right to block the Client access to its Platform and terminate the Client Account(sClient(s) with the CompanyAccount. Consequently, any profits or revenues may be seized and the Company reserves the right to inform any third party. The Client Company is continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company it and any decision made shall be final and non-negotiable. (ef) The Company reserves the right to deduct the disputed amount until any investigation from its the Company’s side is completed. 23.4 23.5 Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 23.1. The Company reserves the right to charge a “200 USD research fee” if a chargeback is placed with the Client’s credit card company (either intentionally or unintentionally) for any deposit made to the Client’s account. This fee will be used to cover all investigative expenses to prove that the deposit was made by the Client upon receiving the chargeback from the Company’s merchant provider. 23.2. All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law applicable laws to its fullest extent. Any losses resulting on the CompanyClient’s behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 23.3. The Company has systems installed to monitor maintains a monitoring system for fraudulent activities and any transactions that are detected are immediately cancelled along with any orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platformthe Client’s Trading Platform. 23.3 23.4. Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) All reviews are generally completed within four business days; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client Client’s accounts with the Company in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. (c) Any chargeback case that is made against the Company and is not successful will result in the sum being reimbursed to the Company along with charges for research and processing totalling 400 USD (the '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this Agreement the Client hereby gives permission for any charges to be made to the Client’s credit card; if these charges are in anyway disputed, the Company reserves the right to take any legal action necessary in order to recover any losses associated with these claims. (d) Any charges that are made against the Company and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading to the Client’s credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client Client’s debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by in accordance to the applicable law. (de) In addition, the Company will exercise its right to block the Client access to its Platform and terminate the Client Account(sClient(s) with the CompanyAccount. Consequently, any profits or revenues may be seized and the Company reserves the right to inform any third party. The Client Company is continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company it and any decision made shall be final and non-negotiable. (ef) The Company reserves the right to deduct the disputed amount until any investigation from its the Company’s side is completed. 23.4 23.5. Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 14.1. By accepting this Agreement, you agree to contact us with the aim to resolve any problem you might have before requesting a chargeback from your bank or credit card provider at any time while or after using our services. A chargeback in breach of the foregoing obligation is a material breach of this Agreement. 14.2. All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf Company will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 14.3. The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders Orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 14.4. Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account Client Account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) All reviews are generally completed within four business daysone (1) Business Day; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled canceled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company Accounts in such cases. Any active orders Orders will be cancelled immediately if associated with the same fraudulent credit card and/or accountClient Account. (c) Any charges that are made against the Company and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading ; in some countries this may lead to the Client’s credit rating being affected for a minimum period number of 7 years. Once the case reaches this stage, no settlement of the Client Client’s debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by law. (d) In addition, the Company will exercise its right to block the Client Client’s access to its the Platform and terminate close the Client Account(s) Account with the Company. Consequently, any profits or revenues may be seized and the Company reserves the right to inform any third party. The Client Company is continually developing its tools to monitor any fraudulent activity and any cases from such activity will be decided on case by the Company case basis and any decision made shall be final and non-negotiable. (e) The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 14.5. Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 21.1. The Company reserves the right to charge up to “200 USD research fee” if a chargeback is placed with the Client’s credit card company (either intentionally or unintentionally) for any deposit made to the Client Account. This fee will be used to cover all investigative expenses to prove that the deposit was made by the Client upon receiving the chargeback from the Company’s merchant provider. 21.2. All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf Company will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource resources and loss of income. 23.2 21.3. The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders Orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 21.4. Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) : ▪ When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account Client Account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) ; ▪ All reviews are generally completed within four business daysone (1) Business Day; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled canceled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-high- risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company Accounts in such cases. Any active orders Orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. Client Account; ▪ Any chargeback case that is made against the Company and is not successful will result in the sum being reimbursed to the Company along with charges for research and processing totaling 400 USD (c) the '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this Agreement, the Client hereby gives his permission for any charges to be made to his credit card; if these charges are in anyway disputed, the Company reserves the right to take any legal action necessary in order to recover any losses associated with these claims; ▪ Any charges that are made against the Company and result as inconclusive will be passed to a third third-party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading ; in some countries this may lead to the Client’s credit rating being affected for a minimum period number of 7 years. Once the case reaches this stage, no settlement of the Client Client’s debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed informed, and all necessary action will be taken as allowed by law. (d) ; ▪ In addition, the Company will exercise its right to block the Client Client’s access to its Platform thePlatform and terminate close the Client Account(s) Account with the Company. Consequently, any profits or revenues may be seized seized, and the Company reserves the right to inform any third party. The Client Company is continually developing its tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company a case- by-case basis and any decision made shall be final and non-negotiable. (e) ; ▪ The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 ; ▪ Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged logged, and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 29.1 The Company has a right to charge a 150 USD “research fee” if a chargeback is placed with Client's credit card company (intentionally or unintentionally) for any deposit made to his account. This fee will be used to ensure all investigative expenses, proving that the deposit was made by the Client upon receiving the chargeback from Company's merchant provider. 29.2 All fraud frauds, including credit card fraud will are not be accepted by the Company and as accepted, with any such will be fraud being fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s 's behalf will be fully pursued in a civil lawsuit to and the Company will claim back any losses incurred covering all business, business and legal fees, research costs, human resource costs and loss of income. 23.2 29.3 The Company has systems installed to monitor systems, monitoring fraudulent activities and any activities. Any transactions that are of such nature detected are immediately cancelled along canceled, together with any all orders associated with the transactionthese transactions. The Company has at its disposal a database of black listed users to prevent and eliminate any possible fraudulent activity through its trading platformthe Company's Trading Platform. 23.3 29.4 Any chargebacks made to the Company will be regarded considered as fraudulent if no attempt is made by the client to Client will not help solve any with solving possible issues related to a deposit. All unnecessary chargebacks result in costs expenses for the Company and thereforeCompany, therefore : (a) When the Company detects a suspicious activity relating to any deposit is detected by the Companydeposit, the respective deposit will be placed as ‘“Pending’ ” and frauddetection checks fraud detection controls will be performed during this time. Access to the Client’s respective account will also be temporarily prohibited in order to reduce the Client’s exposure to riskforbidden. (b) All reviews are will be generally completed as soon as possible within four business days; howevera 12 hour window. Nevertheless, it may take longer longer, especially for those deposits posing a potentially higher risk as risk, when more extensive fraud detection and deeper checks will be performed by performed. The Company can also contact the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the ClientClient directly. The deposit will be immediately cancelled instantly canceled and the funds will be refunded to the Client's credit card in the case that card, when the deposit is determined to be considered as a high-riskrisk or when it does not comply with Company's Fraud and Security policies. In addition, it is at such case the Company’s sole discretion to Company may close any (and all) of the Client accounts with the Company in such casesClient's accounts. Any active orders will be cancelled withdrawn immediately if associated with the same fraudulent credit card and/or or/and trading account. (c) Any charges that are unsuccessful chargeback case made against the Company will result in the amount being reimbursed, along with charges for research and result processing, totaling 300 USD (Including the 150 USD “research fee” as inconclusive will be passed to mentioned above and an additional 150 USD fee for administrative processing.) Through this Agreement the Client gives a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading permission to the Client’s Company to make such charges through his credit rating being affected for a minimum period of 7 yearscard. Once the case reaches this stage, no settlement of the Client debt will be acceptedIf these charges are disputed in any way, the Company will only accept full paymentreserves the right to take any legal action necessary in order to claim back any losses associated. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by law. (d) In addition, the Company will exercise enforce its right to block the Client access to its Platform Client's online trading facility and terminate the Client Account(s) his account opened with the Company. Consequently, any profits or revenues may be seized confiscated and the Company reserves the right to inform any third partyparty will be informed. The Client Company is continually continuously developing tools to monitor any for monitoring the fraudulent activity and activities, any cases from of such activity nature detected will be decided on by the Company and any the decision made shall be final and non-non negotiable. (ed) The Company reserves the right to deduct freeze the disputed amount amount, until any the investigation from its side is completed. 23.4 29.5 If the Fraud is taken considered as very seriously serious by the companyCompany, all IP addresses are monitored and logged and any fraudulent suspicious chargebacks will be fully investigated fully under the law. Any findings may be forwarded to the relevant authorities or payment card provider.

CHARGEBACK POLICY. 23.1 14.1. The Company reserves the right to charge up to “200 USD research fee” if a chargeback is placed with the Client’s credit card company (either intentionally or unintentionally) for any deposit made to the Client Account. This fee will be used to cover all investigative expenses to prove that the deposit was made the Client upon receiving the chargeback from the Company’s merchant provider. 14.2. All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf Company will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 14.3. The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders Orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 14.4. Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account Client Account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) All reviews are generally completed within four business daysone (1) Business Day; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-riskhighrisk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company Accounts in such cases. Any active orders Orders will be cancelled immediately if associated with the same fraudulent credit card and/or accountClient Account. c) Any chargeback case that is made against the Company and is not successful will result in the sum being reimbursed to the Company along with charges for research and processing totaling 400 USD (cthe '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this Agreement, the Client hereby gives his permission for any charges to be made to his credit card; if these charges are in anyway disputed, the Company reserves the right to take any legal action necessary in order to recover any losses associated with these claims. d) Any charges that are made against the Company and result as inconclusive will be passed to a third third-party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading ; in some countries this may lead to the Client’s credit rating being affected for a minimum period of 7 yearsnumber year. Once the case reaches this stage, no settlement of the Client Client’s debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed informed, and all necessary action will be taken as allowed by law. (de) In addition, the Company will exercise its right to block the Client Client’s access to its the Platform and terminate close the Client Account(s) Account with the Company. Consequently, any profits or revenues may be seized seized, and the Company reserves the right to inform any third party. The Client Company is continually developing its tools to monitor any fraudulent activity and any cases from such activity will be decided on case by the Company case basis and any decision made shall be final and non-non- negotiable. (ef) The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 14.5. Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged logged, and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 29.1 The Company has a right to charge a 150 USD “research fee” if a chargeback is placed with Client's credit card company (intentionally or unintentionally) for any deposit made to his account. This fee will be used to ensure all investigative expenses, proving that the deposit was made by the Client upon receiving the chargeback from Company's merchant provider. 29.2 All fraud frauds, including credit card fraud will are not be accepted by the Company and as accepted, with any such will be fraud being fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s 's behalf will be fully pursued in a civil lawsuit to and the Company will claim back any losses incurred covering all business, business and legal fees, research costs, human resource costs and loss of income. 23.2 29.3 The Company has systems installed to monitor systems, monitoring fraudulent activities and any activities. Any transactions that are of such nature detected are immediately cancelled along cancelled, together with any all orders associated with the transactionthese transactions. The Company has at its disposal a database of black listed users to prevent and eliminate any possible fraudulent activity through its trading platformthe Company's Trading Platform. 23.3 29.4 Any chargebacks made to the Company will be regarded considered as fraudulent if no attempt is made by the client to Client will not help solve any with solving possible issues related to a deposit. All unnecessary chargebacks result in costs expenses for the Company and therefore, therefore : (a) When the Company detects a suspicious activity relating to any deposit is detected by the Companydeposit, the respective deposit will be placed as ‘“Pending’ ” and frauddetection checks fraud detection controls will be performed during this time. Access to the Client’s respective account will also be temporarily prohibited in order to reduce the Client’s exposure to riskforbidden. (b) All reviews are will be generally completed as soon as possible within four business days; howevera 12 hour window. Nevertheless, it may take longer longer, especially for those deposits posing a potentially higher risk as , when more extensive fraud detection and deeper checks will be performed by performed. The Company can also contact the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the ClientClient directly. The deposit will be immediately instantly cancelled and the funds will be refunded to the Client's credit card in the case that card, when the deposit is determined to be considered as a high-riskrisk or when it does not comply with Company's Fraud and Security policies. In addition, it is at such case the Company’s sole discretion to Company may close any (and all) of the Client accounts with the Company in such casesClient's accounts. Any active orders will be cancelled withdrawn immediately if associated with the same fraudulent credit card and/or or/and trading account. (c) Any charges that are unsuccessful chargeback case made against the Company will result in the amount being reimbursed, along with charges for research and result processing, totaling 300 USD (Including the 150 USD “research fee” as inconclusive will be passed to mentioned above and an additional 150 USD fee for administrative processing.) Through this Agreement the Client gives a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading permission to the Client’s Company to make such charges through his credit rating being affected for a minimum period of 7 yearscard. Once the case reaches this stage, no settlement of the Client debt will be acceptedIf these charges are disputed in any way, the Company will only accept full paymentreserves the right to take any legal action necessary in order to claim back any losses associated. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by law. (d) In addition, the Company will exercise enforce its right to block the Client access to its Platform Client's online trading facility and terminate the Client Account(s) his account opened with the Company. Consequently, any profits or revenues may be seized confiscated and the Company reserves the right to inform any third partyparty will be informed. The Client Company is continually continuously developing tools to monitor any for monitoring the fraudulent activity and activities, any cases from of such activity nature detected will be decided on by the Company and any the decision made shall be final and non-non negotiable. (ed) The Company reserves the right to deduct freeze the disputed amount amount, until any the investigation from its side is completed. 23.4 29.5 If the Fraud is taken considered as very seriously serious by the companyCompany, all IP addresses are monitored and logged and any fraudulent suspicious chargebacks will be fully investigated fully under the law. Any findings may be forwarded to the relevant authorities or payment card provider.

CHARGEBACK POLICY. 23.1 22.1. The Company reserves the right to charge up to “200 USD research fee” if a chargeback is placed with the Client’s credit card company (either intentionally or unintentionally) for any deposit made to the Client Account. This fee will be used to cover all investigative expenses to prove that the deposit was made the Client upon receiving the chargeback from the Company’s merchant provider. 22.2. All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf Company will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. +▇▇ ▇▇▇ ▇▇▇ ▇▇▇▇ ▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ 23.2 22.3. The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders Orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 22.4. Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) : ▪ When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account Client Account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) ; ▪ All reviews are generally completed within four business daysone (1) Business Day; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled canceled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-high- risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company Accounts in such cases. Any active orders Orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. Client Account; ▪ Any chargeback case that is made against the Company and is not successful will result in the sum being reimbursed to the Company along with charges for research and processing totaling 400 USD (c) the '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this Agreement, the Client hereby gives his permission for any charges to be made to his credit card; if these charges are in anyway disputed, the Company reserves the right to take any legal action necessary in order to recover any losses associated with these claims; ▪ Any charges that are made against the Company and result as inconclusive will be passed to a third third-party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading ; in some countries this may lead to the Client’s credit rating being affected for a minimum period number of 7 years. Once the case reaches this stage, no settlement of the Client Client’s debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed informed, and all necessary action will be taken as allowed by law. (d) ; ▪ In addition, the Company will exercise its right to block the Client Client’s access to its the Platform and terminate close the Client Account(s) Account with the Company. Consequently, any profits or revenues may be seized seized, and the Company reserves the right to inform any third party. The Client Company is continually developing its tools to monitor any fraudulent +▇▇ ▇▇▇ ▇▇▇ ▇▇▇▇ ▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ activity and any cases from such activity will be decided on case by the Company case basis and any decision made shall be final and non-negotiable. (e) ; ▪ The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 ; ▪ Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged logged, and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 21.1. The Company reserves the right to charge up to “200 USD research fee” if a chargeback is placed with the Client’s credit card company (either intentionally or unintentionally) for any deposit made to the Client Account. This fee will be used to cover all investigative expenses to prove that the deposit was made the Client upon receiving the chargeback from the Company’s merchant provider. 21.2. All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf Company will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 21.3. The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders Orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 21.4. Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) : When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account Client Account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) ; All reviews are generally completed within four business daysone (1) Business Day; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled canceled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company Accounts in such cases. Any active orders Orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. Client Account; Any chargeback case that is made against the Company and is not successful will result in the sum being reimbursed to the Company along with charges for research and processing totaling 400 USD (c) the '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this Agreement, the Client hereby gives his permission for any charges to be made to his credit card; if these charges are in anyway disputed, the Company reserves the right to take any legal action necessary in order to recover any losses associated with these claims; Any charges that are made against the Company and result as inconclusive will be passed to a third third-party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading ; in some countries this may lead to the Client’s credit rating being affected for a minimum period number of 7 years. Once the case reaches this stage, no settlement of the Client Client’s debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed informed, and all necessary action will be taken as allowed by law. (d) ; In addition, the Company will exercise its right to block the Client Client’s access to its the Platform and terminate close the Client Account(s) Account with the Company. Consequently, any profits or revenues may be seized seized, and the Company reserves the right to inform any third party. The Client Company is continually developing its tools to monitor any fraudulent activity and any cases from such activity will be decided on case by the Company case basis and any decision made shall be final and non-negotiable. (e) ; The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 ; Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged logged, and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 14.1. In the event that a chargeback will occur, the Company: 14.1.1. The Company reserves the right to charge a fee up to 1000 (equivalent of the account currency) “research fee” if a chargeback is placed with the Client’s credit card company (either intentionally or unintentionally) for any deposit made to the Client Account. This fee will be used to cover all investigative expenses to prove that the deposit was made by the client, upon receiving the chargeback notification from the Company’s merchant provider. 14.1.2. All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf Company will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 14.1.3. The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 14.1.4. Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) 14.1.5. When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘“Pending’ ” and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account will Client Account might also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) 14.1.6. All reviews are generally completed within four three (3) business days; however, however it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection detections checks will be performed by the Company’s compliance departmentrelevant departments. 14.1.7. As a backup back-up precaution, the relevant transaction might be blocked by the Company’s merchant providers for higher protection. In the event that the transaction will pass from the Company’s merchant provider and the Company may also make direct contact with believes that the Client. The deposit said transaction is considered to be high-risk, the transaction will be immediately cancelled cancelled, and the funds will be refunded to the client’s credit card in the case that the deposit card. It is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) and/or all of the Client accounts with the Company Client’s account(s) in such cases. 14.1.8. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or Client account. (c) 14.1.9. Any charges chargeback case that are is made against the Company and is not successful will result as inconclusive in the sum being reimbursed to the Company along with charges for research and processing totaling 400 USD (Four hundred USD). For avoidance of any doubt the amount of 200 USD (Two Hundred USD) will be passed to a third party agency charged for collection ‘research fee’ and the appropriate credit bureaus remaining amount of 200 USD (Two Hundred USD) will be informed of the Client’s actionscharged for ‘administrative processing fee’. 14.1.10. By signing this Agreement, leading to the Client’s credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client debt will hereby gives his permission for any charges to be accepted, the Company will only accept full payment. The Company’s made to his credit card and/or the Client’s local police department will also relevant charge to be informed and all necessary action will be taken as allowed deducted by law. (d) In additionhis trading account remaining balance. If these charges are in anyway disputed, the Company will exercise its right to block the Client access to its Platform and terminate the Client Account(s) with the Company. Consequently, any profits or revenues may be seized and the Company reserves the right to inform take any third party. The Client is continually developing tools legal action necessary in order to monitor any fraudulent activity and any cases from such activity will be decided on by the Company and any decision made shall be final and non-negotiablerecover losses associated with these claims. (e) The 14.1.11. In the event that a chargeback occurs, the Company reserves the right to deduct block the disputed amount client’s trading accounts, restrict any access to the Company’s platforms, resulting to seizure of any profits, revenues and remaining balance until any investigation from its side the case is completedclosed. 23.4 Fraud is taken very seriously by the company, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 22.1. The Company reserves the right to charge up to “200 USD research fee” if a chargeback is placed with the Client’s credit card company (either intentionally or unintentionally) for any deposit made to the Client Account. This fee will be used to cover all investigative expenses to prove that the deposit was made the Client upon receiving the chargeback from the Company’s merchant provider. 22.2. All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf Company will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 22.3. The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders Orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 22.4. Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) : ▪ When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account Client Account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) ; ▪ All reviews are generally completed within four business daysone (1) Business Day; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company Accounts in such cases. Any active orders Orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. Client Account; ▪ Any chargeback case that is made against the Company and is not successful will result in the sum being reimbursed to the Company along with charges for research and processing totalling 400 USD (c) the '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this Agreement, the Client hereby gives his permission for any charges to be made to his credit card; if these charges are in anyway disputed, the Company reserves the right to take any legal action necessary in order to recover any losses associated with these claims; ▪ Any charges that are made against the Company and result as inconclusive will be passed to a third third-party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading ; in some countries this may lead to the Client’s credit rating being affected for a minimum period number of 7 years. Once the case reaches this stage, no settlement of the Client Client’s debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed informed, and all necessary action will be taken as allowed by law. (d) ; ▪ In addition, the Company will exercise its right to block the Client Client’s access to its the Platform and terminate close the Client Account(s) Account with the Company. Consequently, any profits or revenues may be seized seized, and the Company reserves the right to inform any third party. The Client Company is continually developing its tools to monitor any fraudulent activity and any cases from such activity will be decided on case by the Company case basis and any decision made shall be final and non-negotiable. (e) ; ▪ The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 ; ▪ Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged logged, and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 The Company reserves the right to charge a “200 USD research fee” if a chargeback is placed with the Client’s credit card company (either intentionally or unintentionally) for any deposit made to the Client’s account. This fee will be used to cover all investigative expenses to prove that the deposit was made by the Client upon receiving the chargeback from the Company’s merchant provider. 23.2 All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law applicable laws to its fullest extent. Any losses resulting on the CompanyClient’s behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 23.3 The Company has systems installed to monitor maintains a monitoring system for fraudulent activities and any transactions that are detected are immediately cancelled along with any orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platformthe Client’s Trading Platform. 23.3 23.4 Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) All reviews are generally completed within four business days; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client Client’s accounts with the Company in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. (c) Any chargeback case that is made against the Company and is not successful will result in the sum being reimbursed to the Company along with charges for research and processing totalling 400 USD (the '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this Agreement the Client hereby gives permission for any charges to be made to the Client’s credit card; if these charges are in anyway disputed, the Company reserves the right to take any legal action necessary in order to recover any losses associated with these claims. (d) Any charges that are made against the Company and result as inconclusive will be passed to a third third-party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading to the Client’s credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client Client’s debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by in accordance to the applicable law. (de) In addition, the Company will exercise its right to block the Client access to its Platform and terminate the Client Account(sClient(s) with the CompanyAccount. Consequently, any profits or revenues may be seized and the Company reserves the right to inform any third party. The Client Company is continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company it and any decision made shall be final and non-negotiable. (ef) The Company reserves the right to deduct the disputed amount until any investigation from its the Company’s side is completed. 23.4 23.5 Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 The Company reserves the right to charge a “200 USD research fee” if a chargeback is placed with your credit card company (either intentionally or unintentionally) for any deposit made to your account. This fee will be used to cover all investigative expenses to prove that the deposit was made by you upon receiving the chargeback from our merchant provider. 23.2 All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law applicable laws to its fullest extent. Any losses resulting on the Company’s our behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 23.3 The Company has systems installed to monitor maintains a monitoring system for fraudulent activities and any transactions that are detected are immediately cancelled canceled along with any orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its our trading platform. 23.3 23.4 Any chargebacks made to the Company us will be regarded as fraudulent if no attempt is made by the client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company our company and therefore: (a) When suspicious activity relating to any deposit is detected by the Companyus, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s your account will also be temporarily prohibited in order to reduce the Client’s your exposure to risk. (b) All reviews are generally completed within four business days; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s our compliance department. As a backup precaution, the Company we may also make direct contact with the Clientyou. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s our sole discretion to close any (and all) of the Client your accounts with the Company us in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. (c) Any chargeback case that is made against our company and is not successful will result in the sum being reimbursed to us along with charges for research and processing totalling 400 USD (the '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this agreement you hereby give permission for any charges to be made to your credit card; if these charges are in anyway disputed, we reserve the right to take any legal action necessary in order to recover any losses associated with these claims. (d) Any charges that are made against the Company us and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s your actions, leading to the Client’s your credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client your debt will be accepted, the Company we will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by in accordance to the applicable law. (de) In addition, the Company will exercise its right to block the Client access to its Platform and terminate the Client Account(sClient(s) with the CompanyAccount. Consequently, any profits or revenues may be maybe seized and the Company reserves reserve the right to inform any third party. The Client Company is continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company it and any decision made shall be final and non-negotiable. (ef) The Company reserves We reserve the right to deduct the disputed amount until any investigation from its our side is completed. 23.4 23.5 Fraud is taken very seriously by the companyour Company, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 25.1 All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 25.2 The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 25.3 Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) All reviews are generally completed within four business days; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled and the cancelledandthe funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. (c) Any charges that are made against the Company and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading to the Client’s credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by law. (d) In addition, the Company will exercise its right to block the Client access to its Platform and terminate the Client Account(s) with the Company. Consequently, any profits or revenues may be seized and the Company reserves the right to inform any third party. The Client is continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company and any decision made shall be final and non-negotiable. (e) The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 25.4 Fraud is taken very seriously by the company, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 The Company reserves the right to charge a "100 USD research fee" if a chargeback is placed with your credit card company (either intentionally or unintentionally) for any deposit made to your account. This fee will be used to cover all investigative expenses to prove that the deposit was made by you upon receiving the chargeback from our merchant provider. 23.2 All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law applicable laws to its fullest extent. Any losses resulting on the Company’s our behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 23.3 The Company has systems installed to monitor maintains a monitoring system for fraudulent activities and any transactions that are detected are immediately cancelled canceled along with any orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its our trading platform. 23.3 23.4 Any chargebacks made to the Company us will be regarded as fraudulent if no attempt is made by the client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company our company and therefore: (a) When suspicious activity relating to any deposit is detected by the Companyus, the respective deposit will be placed as ‘'Pending’ ' and frauddetection fraud detection checks will be performed during this time. Access to the Client’s your account will also be temporarily prohibited in order to reduce the Client’s your exposure to risk. (b) All reviews are generally completed within four business days; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s our compliance department. As a backup precaution, the Company we may also make direct contact with the Clientyou. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s our sole discretion to close any (and all) of the Client your accounts with the Company us in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. (c) Any chargeback case that is made against our company and is not successful will result in the sum being reimbursed to us along with charges for research and processing totaling 125USD (the '100 USD research fee' as mentioned above and an additional '25 USD administrative processing fee'). Through this agreement you hereby give permission for any charges to be made to your credit card; if these charges are in anyway disputed, we reserve the right to take any legal action necessary in order to recover any losses associated with these claims. (d) Any charges that are made against the Company us and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s your actions, leading to the Client’s your credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client your debt will be accepted, the Company we will only accept full payment. The Company’s and/or the Client’s 's local police department will also be informed and all necessary action will be taken as allowed by in accordance to the applicable law. (de) In addition, the Company will exercise its right to block the Client access to its Platform and terminate the Client Account(sClient(s) with the CompanyAccount. Consequently, any profits or revenues may be seized and the Company reserves the right to inform any third party. The Client Company is continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company it and any decision made shall be final and non-negotiable. (ef) The Company reserves We reserve the right to deduct the disputed amount until any investigation from its our side is completed. 23.4 23.5 Fraud is taken very seriously by the companyour Company, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 The Company reserves the right to charge a “200 USD research fee” if a chargeback is placed with your credit card company (either intentionally or unintentionally) for any deposit made to your account. This fee will be used to cover all investigative expenses to prove that the deposit was made by you upon receiving the chargeback from our merchant provider. 23.2 All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law applicable laws to its fullest extent. Any losses resulting on the Company’s our behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 23.3 The Company has systems installed to monitor maintains a monitoring system for fraudulent activities and any transactions that are detected are immediately cancelled canceled along with any orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its our trading platform. 23.3 23.4 Any chargebacks made to the Company us will be regarded as fraudulent if no attempt is made by the client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company our company and therefore: (a) When suspicious activity relating to any deposit is detected by the Companyus, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s your account will also be temporarily prohibited in order to reduce the Client’s your exposure to risk. (b) All reviews are generally completed within four business days; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s our compliance department. As a backup precaution, the Company we may also make direct contact with the Clientyou. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s our sole discretion to close any (and all) of the Client your accounts with the Company us in such cases. Any active orders will be cancelled canceled immediately if associated with the same fraudulent credit card and/or account. 所有的审查通常会在四个营业日内完成，但是，如果入金有 潜在的更高风险，我们的合规部门会实施更广泛的欺诈检测核查，因此可能需要更久的时间完成审查。作为支持的预防措施，我们也可能会直接联系您。在入金被确定为存在高风险的情况下，公司会立即取消入金并将资金退回信用卡。此外，在此情况下，我们有权全权决定注销您在我方公司持有的任何（以及所有）账户。如果任何有效订单与同一个欺诈性的信用卡和/或账户挂钩，该有效订单会被立即取消。 (c) Any chargeback case that is made against our company and is not successful will result in the sum being reimbursed to us along with charges for research and processing totalling 400 USD (the '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this agreement you hereby give permission for any charges to be made to your credit card; if these charges are in anyway disputed, we reserve the right to take any legal action necessary in order to recover any losses associated with these claims. (cd) Any charges that are made against the Company us and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s your actions, leading to the Client’s your credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client your debt will be accepted, the Company we will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by in accordance to the applicable law. (de) In addition, the Company will exercise its right to block the Client access to its Platform and terminate the Client Account(sClient(s) with the CompanyAccount. Consequently, any profits or revenues may be seized and the Company reserves reserve the right to inform any third party. The Client Company is continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company it and any decision made shall be final and non-non- negotiable. (ef) The Company reserves We reserve the right to deduct the disputed amount until any investigation from its our side is completed. 23.4 23.5 Fraud is taken very seriously by the companyour Company, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 21.1. The Company reserves the right to charge up to “200 USD research fee” if a chargeback is placed with the Client’s credit card company (either intentionally or unintentionally) for any deposit made to the Client Account. This fee will be used to cover all investigative expenses to prove that the deposit was made by the Client upon receiving the chargeback from the Company’s merchant provider. 21.2. All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf Company will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource resources and loss of income. 23.2 21.3. The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders Orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 21.4. Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) :  When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account Client Account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) ;  All reviews are generally completed within four business daysone (1) Business Day; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled canceled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-high- risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company Accounts in such cases. Any active orders Orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. Client Account;  Any chargeback case that is made against the Company and is not successful will result in the sum being reimbursed to the Company along with charges for research and processing totaling 400 USD (c) the '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this Agreement, the Client hereby gives his permission for any charges to be made to his credit card; if these charges are in anyway disputed, the Company reserves the right to take any legal action necessary in order to recover any losses associated with these claims;  Any charges that are made against the Company and result as inconclusive will be passed to a third third-party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading ; in some countries this may lead to the Client’s credit rating being affected for a minimum period number of 7 years. Once the case reaches this stage, no settlement of the Client Client’s debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed informed, and all necessary action will be taken as allowed by law. (d) ;  In addition, the Company will exercise its right to block the Client Client’s access to its Platform thePlatform and terminate close the Client Account(s) Account with the Company. Consequently, any profits or revenues may be seized seized, and the Company reserves the right to inform any third party. The Client Company is continually developing its tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company a case- by-case basis and any decision made shall be final and non-negotiable. (e) ;  The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 ;  Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged logged, and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 39.1 The Company reserves the right to charge a "150 EU‘ research fee" if a chargeback is placed with your credit card company (either intentionally or unintentionally) for any deposit made to your account. This fee will be used to cover all investigative expenses to prove that the deposit was made by you upon receiving the chargeback from our merchant provider. 39.2 All fraud including credit card fraud will not be accepted by the Company company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s our behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 The Company has 39.3 We have systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders associated with the transaction. The Company has We have at its our disposal a database of black listed users to prevent any possible fraudulent activity through its our trading platform. 23.3 39.4 Any chargebacks chargeback's made to the Company us will be regarded as fraudulent if no attempt is made by the client to help solve any issues related to a deposit. All unnecessary chargebacks chargeback's result in costs for the Company our company and therefore: (a) When suspicious activity relating to any deposit is detected by the Companyus, the respective deposit will be placed as ‘'Pending’ ' and frauddetection fraud detection checks will be performed during this time. Access to the Client’s your account will also be temporarily prohibited in order to reduce the Client’s your exposure to risk. (b) All reviews are generally completed within four business days(4) to six (6) hours; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s our compliance department. As a backup precaution, the Company we may also make direct contact with the Clientyou. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-riskrisk or does not comply with our Fraud and Security policies. In addition, it is at the Company’s our sole discretion to close any (and all) of the Client your accounts with the Company us in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. c) Any chargeback case that is made against our company and is not successful will result in the sum being reimbursed to us along with charges for research and processing totalling 300 EUR (cthe '150 EUR research fee' as mentioned above and an additional '150 EUR administrative processing fee'). Through this agreement you hereby give permission for any charges to be made to your credit card; if these charges are in anyway disputed, we reserve the right to take any legal action necessary in order to recover any losses associated with these claims. d) Any charges that are made against the Company us and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s your actions, leading to the Client’s your credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client your debt will be accepted, the Company we will only accept full payment. The Company’s and/or the Client’s Your local police department will also be informed and all necessary action will be taken as allowed by law. (d) . In addition, the Company we will exercise its our right to block the Client access to its Platform your online Trading facility and terminate the Client Account(s) your account with the Companyus. Consequently, any profits or revenues may be seized and the Company reserves we reserve the right to inform any third party. The Client is We are continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company ourselves and any decision made shall be final and non-non negotiable. (e) The Company reserves We reserve the right to deduct the disputed amount until any investigation from its our side is completed. 23.4 39.5 Fraud is taken very seriously by the companyour Company, all IP addresses are monitored and logged and any fraudulent chargebacks chargeback's will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 The Company reserves the right to charge a "150 USD research fee" if a chargeback is placed with your credit card company (either intentionally or unintentionally) for any deposit made to your account. This fee will be used to cover all investigative expenses to prove that the deposit was made by you upon receiving the chargeback from our merchant provider. 25.1. All fraud including credit card fraud will not be accepted by the Company company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s our behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource resource, and loss of income. 23.2 The Company has 25.2. We have systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders associated with the transaction. The Company has We have at its our disposal a database of black listed blacklisted users to prevent any possible fraudulent activity through its our trading platform. 23.3 25.3. Any chargebacks made to the Company us will be regarded as fraudulent if no attempt is made by the client Customer to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company our company and therefore: (a) a. When suspicious activity relating to any deposit is detected by the Companyus, the respective deposit will be placed as ‘'Pending’ ' and frauddetection fraud detection checks will be performed during this time. Access to the Client’s your account will also be temporarily prohibited in order to reduce the Client’s your exposure to risk. (b) b. All reviews are generally completed within four business days(4) to six (6) hours; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s our compliance department. . c. As a backup back up precaution, the Company we may also make direct contact with the Clientyou. The deposit will be immediately cancelled cancelled, and the funds will be refunded to the credit card in the case that the deposit is determined to be high-riskrisk or does not comply with our fraud and security policies. In addition, it is at the Company’s our sole discretion to close any (and all) of the Client your accounts with the Company us in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or and/ or account. d. Any chargeback case that is made against our company and is not successful will result in the sum being reimbursed to us along with charges for research and processing totaling 300 USD (c) the '150 USD research fee' as mentioned above and an additional '150 USD administrative processing fee'). Through this agreement you hereby give permission for any charges to be made to your credit card; if these charges are in anyway disputed, we reserve the right to take any legal action necessary to recover any losses associated with these claims. Any charges that are made against the Company us and result as inconclusive will be passed to a third third-party agency for collection and the appropriate credit bureaus will be informed of the Client’s your actions, leading to the Client’s your credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client your debt will be accepted, the Company we will only accept full payment. The Company’s and/or the Client’s Your local police department will also be informed informed, and all necessary action will be taken as allowed by law. (d) . In addition, the Company we will exercise its our right to block the Client access to its Platform your online Trading facility and terminate the Client Account(s) your account with the Companyus. Consequently, any profits profits or revenues may be seized seized, and the Company reserves we reserve the right to inform any third party. The Client is We are continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company ourselves and any decision made shall be final final and non-negotiable. (e) The Company reserves e. We reserve the right to deduct the disputed amount until any investigation from its our side is completed. 23.4 25.4. Fraud is taken very seriously by the our company, all IP addresses are monitored and logged logged, and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 The Company reserves the right to charge a “200 USD research fee” if a chargeback is placed with your credit card company (either intentionally or unintentionally) for any deposit made to your account. This fee will be used to cover all investigative expenses to prove that the deposit was made by you upon receiving the chargeback from our merchant provider. 23.2 All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law applicable laws to its fullest extent. Any losses resulting on the Company’s our behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 23.3 The Company has systems installed to monitor maintains a monitoring system for fraudulent activities and any transactions that are detected are immediately cancelled canceled along with any orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its our trading platform. 23.3 23.4 Any chargebacks made to the Company us will be regarded as fraudulent if no attempt is made by the client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company our company and therefore: (a) When suspicious activity relating to any deposit is detected by the Companyus, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s your account will also be temporarily prohibited in order to reduce the Client’s your exposure to risk. (b) All reviews are generally completed within four business days; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s our compliance department. As a backup precaution, the Company we may also make direct contact with the Clientyou. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s our sole discretion to close any (and all) of the Client your accounts with the Company us in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. (c) Any chargeback case that is made against our company and is not successful will result in the sum being reimbursed to us along with charges for research and processing totalling 400 USD (the '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this agreement you hereby give permission for any charges to be made to your credit card; if these charges are in anyway disputed, we reserve the right to take any legal action necessary in order to recover any losses associated with these claims. (d) Any charges that are made against the Company us and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s your actions, leading to the Client’s your credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client your debt will be accepted, the Company we will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by in accordance to the applicable law. (de) In addition, the Company will exercise its right to block the Client access to its Platform and terminate the Client Account(sClient(s) with the CompanyAccount. Consequently, any profits or revenues may be seized and the Company reserves reserve the right to inform any third party. The Client Company is continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company it and any decision made shall be final and non-negotiable. (ef) The Company reserves We reserve the right to deduct the disputed amount until any investigation from its our side is completed. 23.4 23.5 Fraud is taken very seriously by the companyour Company, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 14.1. The Company reserves the right to charge up to “200 USD research fee” if a chargeback is placed with the Client’s credit card company (either intentionally or unintentionally) for any deposit made to the Client Account. This fee will be used to cover all investigative expenses to prove that the deposit was made the Client upon receiving the chargeback from the Company’s merchant provider. 14.2. All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law to its fullest extent. Any losses resulting on the Company’s behalf Company will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 14.3. The Company has systems installed to monitor fraudulent activities and any transactions that are detected are immediately cancelled along with any orders Orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 14.4. Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account Client Account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) All reviews are generally completed within four business daysone (1) Business Day; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-high- risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client accounts with the Company Accounts in such cases. Any active orders Orders will be cancelled immediately if associated with the same fraudulent credit card and/or accountClient Account. c) Any chargeback case that is made against the Company and is not successful will result in the sum being reimbursed to the Company along with charges for research and processing totaling 400 USD (cthe '200 USD research fee' as mentioned above and an additional '200 USD administrative processing fee'). Through this Agreement, the Client hereby gives his permission for any charges to be made to his credit card; if these charges are in anyway disputed, the Company reserves the right to take any legal action necessary in order to recover any losses associated with these claims. d) Any charges that are made against the Company and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading ; in some countries this may lead to the Client’s credit rating being affected for a minimum period number of 7 years. Once the case reaches this stage, no settlement of the Client Client’s debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by law. (de) In addition, the Company will exercise its right to block the Client Client’s access to its the Platform and terminate close the Client Account(s) Account with the Company. Consequently, any profits or revenues may be seized and the Company reserves the right to inform any third party. The Client Company is continually developing its tools to monitor any fraudulent activity and any cases from such activity will be decided on case by the Company case basis and any decision made shall be final and non-negotiable. (ef) The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 14.5. Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 All fraud including If you place a chargeback with your credit card fraud will not be accepted company (on purpose or by mistake) for any deposit you made in your Account with us, we reserve the Company and as such right to block that same amount in your Account upon receiving the charge back by our merchant provider. Following the investigation which will be fully investigated and pursued under performed from us, the law to its fullest extent. Any losses resulting on the Company’s behalf blocked amount will be fully pursued released in a the event that the charge back is proven to be legitimate. In respect of the aforementioned, you hereby authorise us to block your account and/or charge this amount to your credit card. We do not tolerate credit card fraud, and all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil lawsuit legal action in your local jurisdiction seeking any loss of income related to claim back any losses incurred covering all the fraud, including business, legal fees, research costs, human resource employee down time and loss of income. 23.2 The Company has systems installed revenues. We employ advanced risk modelling to monitor detect fraudulent activities and any transaction clues across our Services. Fraudulent transactions that are detected are immediately cancelled along with any orders after being detected. Any active Orders associated with the transactionsame fraudulent credit card will also be cancelled immediately. The Company has at its disposal a database of black listed users We also actively leverage external, cross-industry resources -- such as worldwide fraud blacklists -- to prevent any possible fraudulent activity through its trading platform. 23.3 Any chargebacks made users from accessing our Online Trading Facility in the first place. We consider credit card charge backs to the Company will be regarded as fraudulent if you make no attempt is made by the client reasonable effort to help solve work with us to resolve any issues problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore when we detect questionable activity related to a deposit. All unnecessary chargebacks result deposit that is being made in costs for an Account, we will ▇▇▇▇ the Company deposit with a “customer review in progress” status and therefore: (a) When suspicious activity relating perform fraud detection checks on the deposit to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection checks will be performed reduce your exposure to risk; during this time, you won't be able to access your Account. Access to the Client’s account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) All In general, we complete reviews are generally completed within four business days(4) to six (6) hours; however, it may take longer for those certain deposits posing a potentially higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks will be performed by the Company’s compliance departmentchecks. As We may also contact you directly as a backup precaution. If we determine that a deposit is high-risk or doesn't comply with our Compliance and risk Policies, the Company may also make direct contact with the Client. The deposit will immediately be immediately cancelled and the funds will immediately be refunded to the credit card in the case that from which the deposit is determined to be high-riskwas initially made. In additionFurthermore, it is in such instances, we reserve the right, at the Company’s our sole discretion discretion, to close any (and allall of your Account(s) of the Client accounts with the Company in such casesus immediately. Any active orders will be cancelled immediately if Orders associated with the same fraudulent credit card and/or account. (c) Any charges that are made against the Company and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading to the Client’s credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department Account will also be informed cancelled immediately. You agree that if you choose to do business with us and all necessary action you file a charge back with your credit card company we will initially block that amount from your account or credit card. Further to this and following the investigation which will be taken as allowed performed by lawus, in the event that you win the charge back argument, we will unblock the said amount the soonest possible. (d) In addition, the Company will exercise its right to block the Client access to its Platform and terminate the Client Account(s) with the Company. Consequently, any profits or revenues may be seized and the Company reserves the right to inform any third party. The Client is continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company and any decision made shall be final and non-negotiable. (e) The Company reserves the right to deduct the disputed amount until any investigation from its side is completed. 23.4 Fraud is taken very seriously by the company, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.

CHARGEBACK POLICY. 23.1 The Company reserves the right to charge a “additional fee” if a chargeback is placed with the Client’s third party for any deposit made to the Client’s account. This fee will be used to cover the amount of deposit/withdraw fees without or low trading volume for lucrative via merchant’s payment. All fraud including credit card fraud will not be accepted by the Company and as such will be fully investigated and pursued under the law applicable laws to its fullest extent. Any losses resulting on the CompanyClient’s behalf will be fully pursued in a civil lawsuit to claim back any losses incurred covering all business, legal fees, research costs, human resource and loss of income. 23.2 . The Company has systems installed to monitor maintains a monitoring system for fraudulent activities and any transactions that are detected are immediately cancelled along with any orders associated with the transaction. The Company has at its disposal a database of black listed users to prevent any possible fraudulent activity through its trading platform. 23.3 the Client’s Trading Platform. Any chargebacks made to the Company will be regarded as fraudulent if no attempt is made by the client Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for the Company and therefore: (a) : When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as ‘Pending’ and frauddetection fraud detection checks will be performed during this time. Access to the Client’s account will also be temporarily prohibited in order to reduce the Client’s exposure to risk. (b) . All reviews are generally completed within four business days; however, it may take longer for those deposits posing a potentially higher risk as more extensive fraud detection checks will be performed by the Company’s compliance department. As a backup precaution, the Company may also make direct contact with the Client. The deposit will be immediately cancelled and the funds will be refunded to the credit card in the case that the deposit is determined to be high-risk. In addition, it is at the Company’s sole discretion to close any (and all) of the Client Client’s accounts with the Company in such cases. Any active orders will be cancelled immediately if associated with the same fraudulent credit card and/or account. (c) Any charges that are made against the Company and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of the Client’s actions, leading to the Client’s credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of the Client debt will be accepted, the Company will only accept full payment. The Company’s and/or the Client’s local police department will also be informed and all necessary action will be taken as allowed by law. (d) In addition, the Company will exercise its right to block the Client access to its Platform and terminate the Client Account(sClient(s) with the CompanyAccount. Consequently, any profits profits or revenues may be seized and the Company reserves the right to inform any third party. The Client Company is continually developing tools to monitor any fraudulent activity and any cases from such activity will be decided on by the Company it and any decision made shall be final final and non-negotiable. (e) . The Company reserves the right to deduct the disputed amount until any investigation from its the Company’s side is completed. 23.4 . Fraud is taken very seriously by the companyCompany, all IP addresses are monitored and logged and any fraudulent chargebacks will be investigated fully under the law.