Common use of Characteristics Clause in Contracts

Characteristics. Employees at this level have achieved a standard to be able to perform specialised or non-routine tasks or features of the work. Work is likely to be without supervision with general guidance on progress and outcomes sought and involves the application of knowledge with depth in some areas and a broad range of skills. Initiative, discretion and judgement are required in carrying out assigned duties. Such employees may be required to give assistance and/or guidance (including guidance in relation to quality of work and which may require some allocation of duties) to employees in Level 1 and 2 and would be able to train such employees by means of personal instruction and demonstration. Typical Duties/Skills: Indicative typical duties and skills in this level may include: – Prepare cash payment summaries, banking report and bank statements, calculate and maintain wage and salary records; follow credit referral procedures; apply purchasing and inventory control requirements; post journals to ledger etc. at a higher level than at Level 2. – Provide detailed advice and information on the organisation’s products and services; respond to client/public/supplier problems within own functional area utilising a high degree of interpersonal skills. – Secretarial – performing a broad range of clerical functions at a higher level than at Level 2. Apply computer software packages utilizing clerical skills at a higher level than at Level 2.

Characteristics. Employees at this level have achieved a standard to be able to perform specialised or non-routine tasks or features of the work. Work is likely to be without supervision with general guidance on progress and outcomes sought and involves the application of knowledge with depth in some areas and a broad range of skills. Initiative, discretion and judgement are required in carrying out assigned duties. Such employees may be required to give assistance and/or guidance (including guidance in relation to quality of work and which may require some allocation of duties) to employees in Level 1 and 2 and would be able to train such employees by means of personal instruction and demonstration. Typical Duties/Skills: Skills Indicative typical duties and skills in this level may include: – Prepare cash payment summaries, banking report and bank statements, calculate and maintain wage and salary records; follow credit referral procedures; apply purchasing and inventory control requirements; post journals to ledger etc. at a higher level than at Level 2. – Provide detailed advice and information on the organisation’s products and services; respond to client/public/supplier problems within own functional area utilising a high degree of interpersonal skills. – Secretarial – performing a broad range of clerical functions at a higher level than at Level 2. Apply computer software packages utilizing utilising clerical skills at a higher level than at a Level 2.

Characteristics. Employees at this level have achieved a standard to be able to perform specialised or non-non- routine tasks or features of the work. Work is likely to be without supervision with general guidance on progress and outcomes sought and involves the application of knowledge with depth in some areas and a broad range of skills. Initiative, discretion and judgement are required in carrying out assigned duties. Such employees may be required to give assistance and/or guidance (including guidance in relation to quality of work and which may require some allocation of duties) to employees in Level 1 and 2 and would be able to train such employees by means of personal instruction and demonstration. Typical Duties/Skills: Indicative typical duties and skills in this level may include: – • Prepare cash payment summaries, banking report and bank statements, calculate and maintain wage and salary records; follow credit referral procedures; apply purchasing and inventory control requirements; post journals to ledger etc. at a higher level than at Level 2. – • Provide detailed advice and information on the organisation’s products and services; respond to client/public/supplier problems within own functional area utilising a high degree of interpersonal skills. – • Secretarial – performing a broad range of clerical functions at a higher level than at Level 2. • Apply computer software packages utilizing clerical skills at a higher level than at Level 2.

Characteristics. Employees at this level have achieved a standard to be able to perform specialised or non-routine tasks or features of the work. Work is likely to be without supervision with general guidance on progress and outcomes sought and involves the application of knowledge with depth in some areas and a broad range of skills. Initiative, discretion and judgement are required in carrying out assigned duties. Such employees may be required to give assistance and/or guidance (including guidance in relation to quality of work and which may require some allocation of duties) to employees in Level 1 and 2 and would be able to train such employees by means of personal instruction and demonstration. Typical Duties/Skills: Skills Indicative typical duties and skills in this level may include: – - Prepare cash payment summaries, banking report and bank statements, calculate and maintain wage and salary records; follow credit referral procedures; apply purchasing and inventory control requirements; post journals to ledger etc. at a higher level than at Level 2. – - Provide detailed advice and information on the organisation’s 's products and services; respond to client/public/supplier problems within own functional area utilising a high degree of interpersonal skills. – - Secretarial – - performing a broad range of clerical functions at a higher level than at Level 2. - Apply computer software packages utilizing utilising clerical skills at a higher level than at Level 2. - Medical terminology typing at a standard of skill required at this level. - Clinical coding at a standard of skill at a higher level than Level 2.

Characteristics. Employees at this level have achieved a standard to be able to perform specialised or non-non- routine tasks or features of the work. Work is likely to be without supervision with general guidance on progress and outcomes sought and involves the application of knowledge with depth in some areas and a broad range of skills. Initiative, discretion and judgement are required in carrying out assigned duties. Such employees may be required to give assistance and/or guidance (including guidance in relation to quality of work and which may require some allocation of duties) to employees in Level 1 and 2 and would be able to train such employees by means of personal instruction and demonstration. Typical Duties/Skills: Indicative typical duties and skills in this level may include: – Prepare cash payment summaries, banking report and bank statements, calculate and maintain wage and salary records; follow credit referral procedures; apply purchasing and inventory control requirements; post journals to ledger etc. at a higher level than at Level 2. – Provide detailed advice and information on the organisation’s products and services; respond to client/public/supplier problems within own functional area utilising a high degree of interpersonal skills. – Secretarial – performing a broad range of clerical functions at a higher level than at Level 2. Apply computer software packages utilizing clerical skills at a higher level than at Level 2.

Characteristics. Employees at this level have achieved a standard to be able to perform specialised or non-routine tasks or features of the work. Work is likely to be without supervision with general guidance on progress and outcomes sought and involves the application of knowledge with depth in some areas and a broad range of skills. Initiative, discretion and judgement are required in carrying out assigned duties. Such employees may be required to give assistance and/or guidance (including guidance in relation to quality of work and which may require some allocation of duties) to employees in Level 1 and 2 and would be able to train such employees by means of personal instruction and demonstration. • Typical Duties/Skills: Skills Indicative typical duties and skills in this level may include: – include - Prepare cash payment summaries, banking report and bank statements, calculate and maintain wage and salary records; follow credit referral procedures; apply purchasing and inventory control requirements; post journals to ledger etc. at a higher level than at Level 2. – Provide detailed advice and information on the organisation’s 's products and services; respond to client/public/supplier problems within own functional area utilising a high degree of interpersonal skills. – Secretarial – performing a broad range of clerical functions at a higher level than at Level 2. Apply computer software packages utilizing clerical skills at a higher level than at Level 2.

Characteristics. Employees at this level have achieved a standard to be able to perform specialised or non-routine tasks or features of the work. Work is likely to be without supervision with general guidance on progress and outcomes sought and involves the application of knowledge with depth in some areas and a broad range of skills. Initiative, discretion and judgement are required in carrying out assigned duties. Such employees may be required to give assistance and/or guidance (including guidance in relation to quality of work and which may require some allocation of duties) to employees in Level 1 and 2 and would be able to train such employees by means of personal instruction and demonstration. Typical Duties/Skills: Skills Indicative typical duties and skills in this level may include: – Prepare cash payment summaries, banking report and bank statements, calculate and maintain wage and salary records; follow credit referral procedures; apply purchasing and inventory control requirements; post journals to ledger etc. at a higher level than at Level 2. – Provide detailed advice and information on the organisation’s 's products and services; respond to client/public/supplier problems within own functional area utilising a high degree of interpersonal skills. – Secretarial – - performing a broad range of clerical functions at a higher level than at Level 2. Apply computer software packages utilizing utilising clerical skills at a higher level than at a Level 2.. CLERICAL LEVEL 4 Employees shall be graded at this level where the principal characteristics of their employment, as determined by the employer, are identified as follows:

Characteristics. Employees at this level have achieved a standard to be able to perform specialised or non-routine tasks or features of the work. Work is likely to be without supervision with general guidance on progress and outcomes sought and involves the application of knowledge with depth in some areas and a broad range of skills. Initiative, discretion and judgement are required in carrying out assigned duties. Such employees may be required to give assistance and/or guidance (including guidance in relation to quality of work and which may require some allocation of duties) to employees in Level 1 and 2 and would be able to train such employees by means of personal instruction and demonstration. Typical Duties/Skills: Skills Indicative typical duties and skills in this level may include: – • Prepare cash payment summaries, banking report and bank statements, calculate and maintain wage and salary records; follow credit referral procedures; apply purchasing and inventory control requirements; post journals to ledger etc. at a higher level than at Level 2. – • Provide detailed advice and information on the organisation’s 's products and services; respond to client/public/supplier problems within own functional area utilising a high degree of interpersonal skills. – • Secretarial – - performing a broad range of clerical functions at a higher level than at Level 2. • Apply computer software packages utilizing utilising clerical skills at a higher level than at Level 2. • Medical terminology typing at a standard of skill required at this level. • Clinical coding at a standard of skill at a higher level than Level 2.

Characteristics. Employees at this level have achieved a standard to be able to perform specialised or non-non- routine tasks or features of the work. Work is likely to be without supervision with general guidance on progress and outcomes sought and involves the application of knowledge with depth in some areas and a broad range of skills. Initiative, discretion and judgement are required in carrying out assigned duties. Such employees may be required to give assistance and/or guidance (including guidance in relation to quality of work and which may require some allocation of duties) to employees in Level 1 and 2 and would be able to train such employees by means of personal instruction and demonstration. Typical Duties/Skills: Skills Indicative typical duties and skills in this level may include: – • Prepare cash payment summaries, banking report and bank statements, calculate and maintain wage and salary records; follow credit referral procedures; apply purchasing and inventory control requirements; post journals to ledger etc. at a higher level than at Level 2. – • Provide detailed advice and information on the organisation’s 's products and services; respond to client/public/supplier problems within own functional area utilising a high degree of interpersonal skills. – • Secretarial – - performing a broad range of clerical functions at a higher level than at Level 2. Apply computer software packages utilizing clerical skills at a higher level than at Level ATTACHMENT 2.