Changes to the Service Levels. (a) The parties acknowledge that the Service Levels shall be subject to continuous improvement and that changing circumstances may necessitate modifications to service, expectations and responsibilities. Accordingly, the parties shall, at least once annually during the Schedule Term, engage in good faith discussions to determine if (i) any modifications to the existing Service Levels are necessary or advisable, (ii) any existing Service Levels should be deleted and (iii) any new Service Levels should be added.
Appears in 5 contracts
Samples: Master Services Agreement, Master Services Agreement (Broadridge Financial Solutions, Inc.), Master Services Agreement (Broadridge Financial Solutions, Inc.)
Changes to the Service Levels. (a) The parties acknowledge that the Service Levels shall be subject to continuous improvement and that changing circumstances may necessitate modifications to service, expectations and responsibilities. Accordingly, the parties shall, at least once annually during the Schedule Term, engage in good faith discussions to determine if (i) any modifications to the existing Service Levels are necessary or advisable, (ii) any existing Service Levels should be deleted and (iii) any new Service Levels should be added.. Ridge Clearing & Outsourcing Solutions, Inc. UNITED STATES
Appears in 2 contracts
Samples: Master Services Agreement (Broadridge Financial Solutions, Inc.), Penson Worldwide Inc
Changes to the Service Levels. (a) The parties acknowledge that the Service Levels shall be subject to continuous improvement and that changing circumstances may necessitate modifications to service, expectations and responsibilities. Accordingly, the parties shall, at least once annually during the Schedule Term, engage in good faith discussions to determine if (i) any modifications to the existing Service Levels are necessary or advisable, (ii) any existing Service Levels should be deleted and (iii) any new Service Levels should be added.. Ridge Clearing & Outsourcing Solutions, Inc.
Appears in 1 contract
Samples: Penson Worldwide Inc