Common use of Change Request Process Clause in Contracts

Change Request Process. The following describes the process to be used by the parties for minor modifications to the Services. 1. Cingular submits change request, in the form attached as Exhibit I (“Change Request”). 2. InfoSpace reviews Change Request and returns a high level time/cost estimate and Work Order within mutually agreed timeframe. 3. Cingular and InfoSpace jointly review the requirements. 4. InfoSpace creates detailed use cases and functional specifications (and returns another estimate if necessary) within mutually agreed timeframe.* 5. Cingular and InfoSpace jointly review and refine use cases and functional specifications (including test cases and test plans).* 6. If necessary, InfoSpace revises Work Order, and Cingular signs Work Order giving final approval for development based on the final specifications.* 7. Upon approval of the Work Order, Cingular provides Infospace with a Cingular Purchase Order in the form attached as Exhibit J (“Purchase Order”) 8. InfoSpace countersigns Work Order and development begins. 9. Changes are placed in demo for Cingular’s testing/review. 10. Changes are pushed to production, only upon written approval from Cingular. * These steps may not be required for all change requests (for example: minor copy changes or replacing ads of the same size).