Change Enablement Clause Samples
Change Enablement. The Contractor shall implement and manage the Change Enablement practice across the Integrated Service Providers and other vendors, as directed by the Government. The Contractor shall coordinate change control and configuration management through an end-to- end process to minimize risk, cost, and business disruption, while protecting the computing and delivery of the Integrated Services. The Contractor shall implement a standardized, integrated Change Management process and supporting procedures for the efficient and effective handling of all changes to the Integrated Services, including the operation of Change Advisory Boards to oversee and assist with operational Changes, that are subject to approval from the Government and EITS Governance, in a way that minimizes risk exposure and maximizes availability of the Integrated Services. Contractor shall establish a standard approach to utilizing change management tools and ensure that the Integrated Service Providers participate and conform to the Change Management processes. The Contractor shall document all Change Management activity in accordance with the requirements in the SMM and communicate such process and procedures to the Integrated Service Providers and other vendors as directed by the Government. The Contractor shall assist the Government to define the criteria for normal Changes, Emergency Changes, and Standard Changes, and document that criteria in the SMM. Contractor shall ensure clear definition for Standard Changes that can be actioned through the Service Request process. Contractor shall provide for the capability to pre-approve Standard Changes, and document such approvals in the SMM. Contractor shall provide a process for unscheduled maintenance and non-standard changes. The Contractor shall facilitate and coordinate information exchanges between and among the Service Providers in order to drive an effective integrated Change Management process. Contractor shall coordinate Change Management activities across all functions, sites, regions, Service Providers, and other vendors that provide services in the EITS Environment. The Contractor shall facilitate and coordinate all Change Management meetings in accordance with the SMM. Contractor shall run the Change Advisory Board (CAB) to verify the effective execution of Change Management and that an appropriate review of planned Operational Changes takes place with due consideration of the mission and technology risk of planned Operational Change...
