Catastrophic Outage. 1 (CAT 1) (M-S) SLA Name: Catastrophic Outage 1 (CAT 1) Definition: The total loss of service at a single site resulting in the loss of service to five (5) or more circuits or any single service at 500Mbps or greater.
Appears in 2 contracts
Samples: www.verizon.com, www.electriclightwave.com
Catastrophic Outage. 1 (CAT 1) (M-S) SLA Name: Catastrophic Outage 1 (CAT 1) Definition: The total loss of service at a single site address based on a common cause resulting in the loss of service to five (5) one or more circuits of the following: Failure of two or any single more service at 500Mbps or greater.types, or
Appears in 1 contract
Samples: www.granitenet.com
Catastrophic Outage. 1 (CAT 1) (M-S) SLA Name: Catastrophic Outage 1 (CAT 1) Definition: The Any SPPS service failure outside of the central office (or equivalent facility) that results in the total loss of service at a single site resulting in the loss of service to five (5) or more circuits or any single service at 500Mbps or greaterCustomer site.
Appears in 1 contract
Samples: www.verizon.com