Case Manager. Case Manager - the primary service coordinator for families assessed to receive non- County services. The Contractor shall supervise and train the Case Managers to work with children and families. Case Managers shall perform the following activities, including but not limited to: - Complete all County-provided training related to DR, as determined by the County, such as the Community Worker curriculum, DR process, FAST, CARE, MDT and Mandated Reporter Training (MRT). - Participate in on-going training activities, as required by the County. - Conduct standardized Path One family assessments using pre-FAST that includes safety, risk, and protective capacity. As indicated, develop service plans through the use of strength-based assessment tools that identify family strengths and needs. - Work jointly with SWs to conduct standardized Path Two family assessments using pre-FAST. SW will conduct assessment including safety, risk and protective capacity using CAT, and develop service plans as indicated and described above. - Provide services to a caseload of no more than 20 cases per Case Manager. - Engage families in services through a strength-based working relationship by meeting with families in their homes whenever possible. - Identify, establish, and link families to services and resources including on-site services as well as neighborhood-based services. - Provide family support through home visitation and informational services (i.e., home- teaching, motivational support, parent education, coaching, supportive problem solving, when appropriate, linkages to drug and alcohol treatment programs and domestic violence services, etc.). - Conduct periodic reassessments and service plan updates as indicated. - Consult with other Family Resource Center (FRC) staff when clinical expertise is needed in development of service plans. - Close cases as appropriate, conducting post-FAST at time of closure. - Assist in coordinating transportation to appointments, meetings, and classes. - Participate in regular MDTs, Family Self Sufficiency Team (FSST) meetings, individual supervision sessions and other meetings as appropriate. - Identify and invite additional parties to FSSTs. - Participate in community outreach activities - Maintain up-to-date case records in CARE system. - Develop and maintain case files in CARE system containing assessment information, case plan, and record of contacts with clients. - Perform other duties as assigned.
Appears in 2 contracts
Sources: Fiscal Agent Agreement, Service Agreement