CASE MANAGEMENT OBJECTIVE Clause Samples

CASE MANAGEMENT OBJECTIVE. The Government requires a case management system capable of sharing data (import and export) in an Open Database Connectivity (ODBC) compliant format for use by the MOS Program and other QOL programs. Client information shall be maintained on the MOS Contractor’s Case Management System. The case management system shall be capable of maintaining Client confidentiality/privacy while still providing access to the Client’s previous requests for assistance, caller-identifying information, Client concerns, and support provided to the Client. The Case management system will support DoD reporting requirements.