Call Centre Sample Clauses

Call Centre. The Claims Administrator shall establish a toll-free call centre for the assistance of Class Members and may devise such other means as the Claims Administrator deems appropriate to provide Claimants with information on the status of their Claims. The toll-free call centre and all other means of communication shall be available in both French and English.
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Call Centre. 51.1 The Call Centre shall be equipped with a toll-free number, an automatic call distribution system and automatic call logging facilities. 51.2 The Call Centre is intended to: 51.2.1. provide a central facility for the receipt of all Service requests from Transnet; 51.2.2. co-ordinate the provision of the Services; 51.2.3. answer queries and provide specified information to Transnet; and/or 51.2.4. provide feedback regarding the progress of Service requests. 51.3 The Call Centre shall: 51.3.1. respond and dispatch Breakdown Services to Transnet employees; 51.3.2. manage and assist Transnet in respect of accidents involving the Vehicles; 51.3.3. respond to requests for the provision of Vehicles and/or replacement Vehicles; 51.3.4. respond to general queries relating to Service requests; and 51.3.5. perform a general help desk or problem reporting function. 51.4 The Service Provider shall ensure that: 51.4.1. the Call Centre is operated 24 (twenty-four) hours a day, 7 (seven) days a week, 365 (three hundred and sixty-five) days a year; and 51.4.2. sufficient support Personnel are available to accept calls channelled to the Call Centre at all times. 51.5 Complaints or enquiries lodged shall be logged and acknowledged through receipt and the provision of a unique reference number within 24 (twenty-four) hours. Queries shall be resolved in accordance with the Required Service Levels specified in the Operational SLA. 51.6 Transnet reserves the right to inspect the Call Centre at all times, provided that it notifies the Service Provider of such inspection on reasonable prior written notice. 51.7 The Service Provider shall report on the performance of the Call Centre in accordance with the reporting requirements specified in ANNEXURE 8.
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Call Centre. The Operator must provide, maintain and operate a fully functional Call Centre, capable of receiving and responding to telephone calls, social media platform messages, SMS and e-mail communication from persons wishing to enquire about the service and from registered users wishing to make use of the DaR service. The Operator shall be responsible for all charges associated with running the Call Centre.
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Call Centre. 9.1. The MULTIPLEX Operator shall establish a call centre in Tanzania in order to provide technical assistance and support to Content Service Licensees for services rendered. 9.2. The MULTIPLEX Operator shall inform the public on the call centre services and operating hours.
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Call Centre. 51.1 The Call Centre shall be equipped with a toll-free number, an automatic call distribution system and automatic call logging facilities. 51.2 The Call Centre is intended to:
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Call Centre. 2.2.1 Calling the offenders when a Warrant is authorized and encourage the offender to react within the 14 day period; 2.2.2 Calling offenders with outstanding Warrants, using a predefined script to notify the public of the warrant and explain the consequences of it not being finalized. 2.2.3 When a person is not reacting on the calls, request a peace officer is to arrest the person at a confirmed address.
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Related to Call Centre

  • French Language Services If the HSP is required to provide services to the public in French under the provisions of the FLSA, the HSP will be required to submit a French language services report to the Funder. If the HSP is not required to provide services to the public in French under the provisions of the FLSA, it will be required to provide a report to the Funder that outlines how the HSP addresses the needs of its local Francophone community.

  • France No prospectus (including any amendment, supplement or replacement thereto) has been prepared in connection with the offering of the Securities that has been approved by the Autorité des marchés financiers or by the competent authority of another State that is a contracting party to the Agreement on the European Economic Area and notified to the Autorité des marchés financiers; each Underwriter represents and agrees that no Securities have been offered or sold nor will be offered or sold, directly or indirectly, to the public in France; each Underwriter represents and agrees that the prospectus or any other offering material relating to the Securities have not been distributed or caused to be distributed and will not be distributed or caused to be distributed to the public in France; such offers, sales and distributions have been and shall only be made in France to persons licensed to provide the investment service of portfolio management for the account of third parties, qualified investors (investisseurs qualifiés) and/or a restricted circle of investors (cercle restreint d’investisseurs), in each case investing for their own account, all as defined in Articles L. 411-2, D. 411-1, D. 411-2, D. 411-4, D. 734-1, D.744-1, D. 754-1 and D. 764-1 of the Code monétaire et financier. Each Underwriter represents and agrees that the direct or indirect distribution to the public in France of any so acquired Securities may be made only as provided by Articles L. 411-1, L. 411-2, L. 412-1 and L. 621-8 to L. 621-8-3 of the Code monétaire et financier and applicable regulations thereunder. Each Underwriter:

  • India No country-specific provisions apply.

  • Internet Banking service by means of which it is possible for the client to exercise various transactions posted by the Bank on the special web page of the bank ▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇ (without visiting the Bank), according to the regulations established by the Bank;

  • Asset Management Supplier will: i) maintain an asset inventory of all media and equipment where Accenture Data is stored. Access to such media and equipment will be restricted to authorized Personnel; ii) classify Accenture Data so that it is properly identified and access to it is appropriately restricted; iii) maintain an acceptable use policy with restrictions on printing Accenture Data and procedures for appropriately disposing of printed materials that contain Accenture Data when such data is no longer needed under the Agreement; iv) maintain an appropriate approval process whereby Supplier’s approval is required prior to its Personnel storing Accenture Data on portable devices, remotely accessing Accenture Data, or processing such data outside of Supplier facilities. If remote access is approved, Personnel will use multi-factor authentication, which may include the use of smart cards with certificates, One Time Password (OTP) tokens, and biometrics.