Common use of Branding for Operator Call Processing and Directory Assistance Clause in Contracts

Branding for Operator Call Processing and Directory Assistance. 10.4.5.1 The BellSouth Operator Systems Branding Feature provides a definable announcement to NOW end users using Directory Assistance (DA)/Operator Call Processing (OCP) prior to placing them in queue or connecting them to an available operator or automated operator system. This feature allows NOW to have its calls custom branded with NOW’s name on whose behalf BellSouth is providing Directory Assistance and/or Operator Call Processing. Rates for Custom Branding, Operator Call Process and Directory Assistance are set forth in this Attachment. 10.4.5.2 BellSouth offers four service levels of branding to NOW when ordering Directory Assistance and/or Operator Call Processing. 10.4.5.2.1 Service Level 1 - BellSouth Branding 10.4.5.2.2 Service ▇▇▇▇▇ ▇ - Unbranded 10.4.5.2.3 Service ▇▇▇▇▇ ▇ - Custom Branding

Branding for Operator Call Processing and Directory Assistance. 10.4.5.1 The BellSouth Operator Systems Branding Feature provides a definable announcement to NOW Navigator end users using Directory Assistance (DA)/Operator Call Processing (OCP) prior to placing them in queue or connecting them to an available operator or automated operator system. This feature allows NOW Navigator to have its calls custom branded with NOWNavigator’s name on whose behalf BellSouth is providing Directory Assistance and/or Operator Call Processing. Rates for Custom Branding, Operator Call Process and Directory Assistance are set forth in this Attachment. 10.4.5.2 BellSouth offers four service levels of branding to NOW when Navigator wh en ordering Directory Assistance and/or Operator Call Processing. 10.4.5.2.1 Service Level 1 - BellSouth Branding 10.4.5.2.2 Service ▇▇▇▇▇ ▇ Level 2 - Unbranded 10.4.5.2.3 Service ▇▇▇▇▇ ▇ Level 3 - Custom Branding

Branding for Operator Call Processing and Directory Assistance. 10.4.5.1 The BellSouth Operator Systems Branding Feature provides a definable announcement to NOW Actel end users using Directory Assistance (DA)/Operator Call Processing (OCP) prior to placing them in queue or connecting them to an available operator or automated operator system. This feature allows NOW Actel to have its calls custom branded with NOWActel’s name on whose behalf BellSouth is providing Directory Assistance and/or Operator Call Processing. Rates for Custom Branding, Operator Call Process and Directory Assistance are set forth in this Attachment. 10.4.5.2 BellSouth offers four service levels of branding to NOW Actel when ordering Directory Assistance and/or Operator Call Processing. 10.4.5.2.1 Service Level 1 - BellSouth Branding 10.4.5.2.2 Service ▇▇▇▇▇ ▇ Level 2 - Unbranded 10.4.5.2.3 Service ▇▇▇▇▇ ▇ Level 3 - Custom Branding

Branding for Operator Call Processing and Directory Assistance. 10.4.5.1 The BellSouth Operator Systems Branding Feature provides a definable announcement to NOW EPB end users using Directory Assistance (DA)/Operator Call Processing (OCP) prior to placing them in queue or connecting them to an available operator or automated operator system. This feature allows NOW EPB to have its calls custom branded with NOWEPB’s name on whose behalf BellSouth is providing Directory Assistance and/or Operator Call Processing. Rates for Custom Branding, Operator Call Process and Directory Assistance are set forth in this Attachment. 10.4.5.2 BellSouth offers four service levels of branding to NOW EPB when ordering Directory Assistance and/or Operator Call Processing. 10.4.5.2.1 Service Level 1 - BellSouth Branding 10.4.5.2.2 Service ▇▇▇▇▇ ▇ - Unbranded 10.4.5.2.3 Service ▇▇▇▇▇ ▇ - Custom Branding