BOTS. Some Bots are included in the Software and are listed in Addendum 2 to ISOW. Any changes required to make these Bots functional after the initial Implementation phase (ISOW) are billable to the Customer. For example, if the Bank Reconciliation bot is working at the end of the Implementation phase, and the bank changes formats or the Customer changes banking relationships, then the Bot may cease to function. This will require a billable SOW to maintain usage of the Bot.
Appears in 2 contracts
Sources: Software License Agreement, Acw Support Service Agreement