Common use of BILLING INQUIRIES/PROBLEMS WITH GOODS AND SERVICES Clause in Contracts

BILLING INQUIRIES/PROBLEMS WITH GOODS AND SERVICES. If I have any question, problem or dispute about the billing statement, I will notify the Bank by calling the Bank toll-free at 0-000-000-0000 (if I am a Department of Defense cardholder) or 0-000-000-0000 (if I am a cardholder with any Agency/Organization other than the Department of Defense), within 90 days of the transaction date. The Bank will take reasonable and appropriate steps to provide the information I request or resolve my dispute. I will be responsible for any transactions if the Bank is not able to resolve my dispute or if the Bank finds me responsible for the disputed charges. I understand that I cannot hold the Bank accountable, and the Bank is not responsible, for problems, such as malfunctions, failures due to lack of quality, or other defects, relating to the goods or services that I purchase with my Card or Account. In these types of disputes, I must pay the Bank the charge and settle my dispute with the establishment where the goods or services were purchased. The Bank will not be responsible if any establishment refuses to honor the Card, or for any other problem I may have with such establishment. On non-disputed matters or any matter shown by the Bank not to be in error, the Bank may charge the Cardholder a fee indicated in the accompanying Table of Fees and Charges for each copy of any document the Cardholder requests, such as duplicate periodic statements, transaction slips, and the like.

BILLING INQUIRIES/PROBLEMS WITH GOODS AND SERVICES. If I have any question, problem or dispute about the billing statement, I will notify the Bank by calling the Bank toll-free at 0-000-000-0000 (if I am a Department of Defense cardholder) or 0-000-000-0000 (if I am a cardholder with any Agency/Organization other than the Department of Defense), within 90 days of the transaction date. The Bank will take reasonable and appropriate steps to provide the information I request or resolve my dispute. I will be responsible for any transactions if the Bank is not able to resolve my dispute or if the Bank finds fnds me responsible for the disputed charges. I understand that I cannot hold the Bank accountable, and the Bank is not responsible, for problems, such as malfunctions, failures due to lack of quality, or other defects, relating to the goods or services that I purchase with my Card or Account. In these types of disputes, I must pay the Bank the charge and settle my dispute with the establishment where the goods or services were purchased. The Bank will not be responsible if any establishment refuses to honor the Card, or for any other problem I may have with such establishment. On non-disputed matters or any matter shown by the Bank not to be in error, the Bank may charge the Cardholder a fee indicated in the accompanying Table of Fees and Charges for each copy of any document the Cardholder requests, such as duplicate periodic statements, transaction slips, and the like.