Common use of BILLING ERRORS Clause in Contracts

BILLING ERRORS. In case of errors or questions about electronic fund transfers from your share and share draft accounts or if you need more information about a transfer on the statement or receipt, telephone us at the following number or send us a written notice to the following address as soon as you can. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem appears. Call us at: (000) 000-0000 or write to: Encentus Federal Credit Union 0000 X. Xxxxx Ave. Tulsa, OK 74104 Fax: (000) 000-0000 - Tell us your name and account number. - Describe the electronic transfer you are unsure about and explain, as clearly as you can, why you believe the Credit Union has made an error or why you need more information. - Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error has occurred within ten (10)* business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45** days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10)* business days for the amount you think is in error so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten

BILLING ERRORS. In case of errors or questions about electronic fund transfers from your share and share draft accounts or if you need more information about a transfer on the statement or receipt, telephone us at the following number or send us a written notice to the following address as soon as you can. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem appears. Call us at: (000) 000-0000 or write to: Encentus Federal Baylor Health Care System Credit Union 0000 X. Xxxxx AveXxxxxxxx Xx. TulsaSuite 130 Dallas, OK 74104 TX 75246 Fax: (000) 000-0000 - Tell us your name and account number. - Describe the electronic transfer you are unsure about and explain, as clearly as you can, why you believe the Credit Union has made an error or why you need more information. - Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error has occurred within ten (10)* business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45** days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10)* business days for the amount you think is in error so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten

BILLING ERRORS. In case of errors or questions about electronic fund transfers from your share savings and share draft checking accounts or if you need more information about a transfer on the statement or receipt, telephone us at the following number or send us a written notice to the following address as soon as you can. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem appears. Call us at: (000) 000-0000 or write to: Encentus Reliant Federal Credit Union 0000 X. Xxxxx AveXx. TulsaXxxxxx, OK 74104 Fax: (000) 000-0000 XX 00000 - Tell us your name and account number. - Describe the electronic transfer you are unsure about and explain, as clearly as you can, why you believe the Credit Union has made an error or why you need more information. - Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error has occurred within ten (10)* business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45** days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10)* business days for the amount you think is in error so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten

BILLING ERRORS. In case of errors or questions about electronic fund transfers from your share and share draft accounts or if you need more information about a transfer on the statement or receipt, telephone us at the following number or send us a written notice to the following address as soon as you can. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem appears. Call us at: (000) 000-0000 or Or write to: Encentus Federal Lexington Postal Community Credit Union XX Xxx 00000 Xxxxxxxxx, XX 00000-0000 X. Xxxxx Ave. Tulsa, OK 74104 Fax: (000) 000-0000 - • Tell us your name and account number. - number • Describe the electronic transfer you are unsure about and explain, as clearly as you can, why you believe the Credit Union has made an error or why you need more information. - • Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error has occurred within ten (10)* business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45** days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10)* business days for the amount you think is in error so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within tenten (10) business days, we may not credit your account. We will tell you the result within three

BILLING ERRORS. In case of errors or questions about electronic fund funds transfers from your share savings and share draft accounts or if you need more information about a transfer on the statement or receiptchecking accounts, telephone us at the following number or send us a written notice to the following address as soon as you can. .We must hear from you no later than 60 sixty (60) days after we sent the FIRST statement on which the problem appears. Call us at: (000) -000-0000 Fax: 000-000-0000 or write to: Encentus Element Federal Credit Union 0000 X. Xxxxx Ave. Tulsa, OK 74104 Fax: (000) 000-0000 - XxxXxxxxx Xxx XX Xxxxxxxxxx,XX 00000 • Tell us your name and account number. - • Describe the electronic transfer you are unsure about about, and explain, explain as clearly as you can, can why you believe the Credit Union has made an error or why you need more information. - • Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error has occurred tell you the results of our investigation within ten (10)* business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45)** days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10)* business days for the amount you think is in error error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten

BILLING ERRORS. In case of errors or questions about electronic fund transfers from your share and share draft accounts or if you need more information about a transfer on the statement or receipt, telephone us at the following number or send us a written notice to the following address as soon as you can. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem appears. Call us at: (000) -000-0000 or write to: Encentus Wyrope Williamsport Federal Credit Union 0000 X. Xxxxxxxxx Xxxxx Ave. TulsaXxxxx Xxxxxxxxxxxx, OK 74104 XX 00000 Fax: (000) -000-0000 - Tell us your name and account number. - Describe the electronic transfer you are unsure about and explain, as clearly as you can, why you believe the Credit Union has made an error or why you need more information. - Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error has occurred within ten (10)* business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45** days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10)* business days for the amount you think is in error so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten

BILLING ERRORS. In case of errors or questions about electronic fund transfers from your share savings and share draft checking accounts or if you need more information about a transfer on the statement or receipt, telephone us at the following number or send us a written notice to the following address as soon as you can. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem appears. Call us at: (000) 000-0000 or write to: Encentus United Teletech Financial Federal Credit Union 0000 X. 000 Xxxxx Ave. TulsaXxxxxx Tinton Falls, OK 74104 NJ 07724 Fax: (000) 000-0000 - Tell us your name and account number. - Describe the electronic transfer you are unsure about and explain, as clearly as you can, why you believe the Credit Union has made an error or why you need more information. - Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error has occurred within ten (10)* business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45** days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10)* business days for the amount you think is in error so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten

BILLING ERRORS. In case of errors or questions about electronic fund transfers funds transfer from your share and share draft accounts or if you need more information about a transfer on the statement or receiptaccounts, telephone us at the following number or send us a written notice to the following address as soon as you can. We must hear from you no later than 60 sixty (60) days after we sent the FIRST statement on which the problem appears. Call us at: (000) 000-0000 or write to: Encentus Federal Credit Union 0000 X. Xxxxx Ave. Tulsa, OK 74104 Fax: (000) 000-0000 - Tell or Write to: Local 41 IBEW Federal Credit Union 0000 Xxxxxxxxxx Xxxx, Xxxxxxx Xxxx, XX 00000 Please provide us with your name and account number. - *Describe the electronic transfer you are unsure about about, and explain, explain as clearly as you can, can why you believe the Credit Union has made an error or why you need more information. - *Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error has occurred within tell you the results of our investigation with ten (10)* business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45)** days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10)* business days for the amount you think is in error error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within tenten (10) business days, we may not credit your account. We will tell you the results within three (3) business days of completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

BILLING ERRORS. In case of errors or questions about electronic fund transfers from your share and share draft accounts or if you need more information about a transfer on the statement or receipt, telephone us at the following number or send us a written notice to the following address as soon as you can. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem appears. Call us at: (000) -000-0000 or Or write to: Encentus Erie Community Federal Credit Union 0000 X. Xxxxx AveRd. TulsaSandusky, OK 74104 OH 44870 Fax: (000) -000-0000 - Tell us your name and account number. - Describe the electronic transfer you are unsure about and explain, as clearly as you can, can why you believe the Credit Union has made an error or why you need more information. - Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error has occurred within ten (10)* business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45** days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10)* business days for the amount you think is in error so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten

BILLING ERRORS. In case of errors or questions about electronic fund funds transfers from your share and share draft accounts accounts, or if you need more information about a transfer on the statement or receipt, telephone us at the following number or send us a written notice to the following address as soon as you can. We must hear from you no later than 60 sixty (60) days after we sent the FIRST statement on which the problem appears. Call us at: (000) 000-0000 or write to: Encentus Federal Credit Union 0000 X. Xxxxx Ave. Tulsa, OK 74104 Fax: (000) 000-0000 - xxx.xxxxxxxxxxxx.xxx or write to: Alcoa Pittsburgh Federal Credit Union 00 Xxxxxxxx Xxxxxx ABSC Building, Suite 100 Xxxxxxxxxx, XX 00000 • Tell us your name and account number. - • Describe the electronic transfer you are unsure about about, and explain, explain as clearly as you can, can why you believe the Credit Union has made an error or why you need more information. - • Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error has occurred within ten (10)* business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45)** days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10)* business days for the amount you think is in error error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten