Availability Controls. With respect to Hosted Subscription Services: • Cognyte shall maintain business continuity and disaster recovery plans specific to its Hosted Subscription Services, and shall include data center failover configurations. • Cognyte shall maintain a backup of all Customer Data that Cognyte is required to retain as a part of the Hosted Subscription Services. In the event Customer Data becomes destroyed or corrupt, Cognyte shall use commercially reasonable efforts to restore all available data from backup, and remediate and recover such corrupt data.
Appears in 1 contract
Sources: Data Processing Addendum
Availability Controls. With respect to Hosted Subscription Services: • Cognyte shall maintain business continuity and disaster recovery plans specific to its Hosted Subscription Services, and shall include data center failover configurations. • Cognyte shall maintain a backup of all Customer Data that Cognyte is required to retain as a part of the Hosted Subscription Services. In the event Customer Data becomes destroyed or corrupt, Cognyte shall use commercially reasonable efforts to restore all available data from backup, and remediate and recover such corrupt data.
Appears in 1 contract
Sources: Data Processing Addendum