Common use of Auctions Clause in Contracts

Auctions. The Lead/Customer Organisation shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 above and invite the Contractor to a further competition using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation in accordance with the Regulations prior to the commencement of any such further competition. The Contractor acknowledges that the Lead/Customer Organisation may wish to undertake an electronic reverse auction, where Framework Contractors compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation will make an evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auction. The Lead/Customer Organisation will inform the Framework Contractors of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation will communicate to all Framework Contractors sufficient information to enable them to ascertain their relative ranking. The Contractor acknowledges and agrees that: the Lead/Customer Organisation and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences have been received within the prescribed elapsed time period; and/or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 17 above and invite the Contractor Supplier to a further competition using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body in accordance with the Regulations prior to the commencement of any such further competition. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 61 above and invite the Contractor Supplier to a further competition Further Competition Procedure using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body and in accordance with the Regulations Regulations, prior to the commencement of any such further competitionFurther Competition Procedure. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an initial full evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auctiontenders. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 62.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/A Panel Customer Organisation shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 4 above and invite the Contractor Panel suppliers to a further competition using Further Competition Procedure including a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation in accordance with the Regulations prior to the commencement of any such further competitionPanel Customer. The Contractor Supplier acknowledges that the Lead/Customer Organisation Panel Customers may wish to undertake an electronic reverse auction, where Framework Contractors Panel Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/relevant Panel Customer Organisation will make an initial full evaluation of all proposals against all criteria other than those which tenders received in response to its Statement of Requirements. The Panel Customer will be the subject of then invite to the Electronic Reverse AuctionAuction only those tenders that are admissible. The Lead/invitation shall be accompanied by the outcome of the full initial evaluation of the relevant tenders. The Panel Customer Organisation will inform the Framework Contractors Panel suppliers identified pursuant to paragraph 3.1.2 as capable of performing the required Panel Services of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentagespercentages of the specified quantifiable features; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Panel suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Panel suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; subject to paragraph 5.5 , the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Panel Customer Organisation will communicate to all Framework Contractors Panel Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Panel Customer Organisation and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Panel Customer Organisation in relation to the operation of the Electronic Reverse Auction. The Lead/Panel Customer Organisation will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 5.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 71 above and invite the Contractor Supplier to a further competition Further Competition Procedure using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body and in accordance with the Regulations Regulations, prior to the commencement of any such further competitionFurther Competition Procedure. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an initial full evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auctiontenders. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 72.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Authority shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 62 above and invite the Contractor Supplier to a further competition using Further Competition Procedure including a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation in accordance with Contracting Authority and the Regulations prior to the commencement of any such further competitionRegulations. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Authorities may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Authority will make an initial full evaluation of all proposals against all criteria other than those which tenders received in response to its Statement of Requirements. The Contracting Authority will be the subject of then invite to the Electronic Reverse AuctionAuction only those tenders that are admissible in accordance with the Regulations. The Lead/Customer Organisation invitation shall be accompanied by the outcome of the full initial evaluation of the relevant tenders. The Contracting Authority will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentagespercentages of the specified quantifiable features; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; subject to paragraph 63.5, the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Authority will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Authority and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Authority in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Authority will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 63.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Authority shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 above and invite the Contractor Supplier to a further competition using Further Competition Procedure including a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation in accordance with Contracting Authority and the Regulations prior to the commencement of any such further competitionRegulations. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Authorities may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Authority will make an initial full evaluation of all proposals against all criteria other than those which tenders received in response to its Statement of Requirements. The Contracting Authority will be the subject of then invite to the Electronic Reverse AuctionAuction only those tenders that are admissible in accordance with the Regulations. The Lead/Customer Organisation invitation shall be accompanied by the outcome of the full initial evaluation of the relevant tenders. The Contracting Authority will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentagespercentages of the specified quantifiable features; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; subject to paragraph 4.5, the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Authority will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Authority and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Authority in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Authority will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 4.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 66 above and invite the Contractor Supplier to a further competition Further Competition Procedure using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body and in accordance with the Regulations Regulations, prior to the commencement of any such further competitionFurther Competition Procedure. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an initial full evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auctiontenders. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 67.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 82 above and invite the Contractor Supplier to a further competition Further Competition Procedure using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body and in accordance with the Regulations Regulations, prior to the commencement of any such further competitionFurther Competition Procedure. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an initial full evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auctiontenders. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 83.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 67 above and invite the Contractor Supplier to a further competition Further Competition Procedure using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body and in accordance with the Regulations Regulations, prior to the commencement of any such further competitionFurther Competition Procedure. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an initial full evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auctiontenders. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 68.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 64 above and invite the Contractor Supplier to a further competition Further Competition Procedure using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body and in accordance with the Regulations Regulations, prior to the commencement of any such further competitionFurther Competition Procedure. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an initial full evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auctiontenders. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 65.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Authority shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 162 above and invite the Contractor Supplier to a further competition using Further Competition Procedure including a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation in accordance with Contracting Authority and the Regulations prior to the commencement of any such further competitionRegulations. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Authorities may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Authority will make an initial full evaluation of all proposals against all criteria other than those which tenders received in response to its Statement of Requirements. The Contracting Authority will be the subject of then invite to the Electronic Reverse AuctionAuction only those tenders that are admissible in accordance with the Regulations. The Lead/Customer Organisation invitation shall be accompanied by the outcome of the full initial evaluation of the relevant tenders. The Contracting Authority will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentagespercentages of the specified quantifiable features; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; subject to paragraph 164.1.13, the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Authority will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Authority and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Authority in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Authority will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 164.1.9 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 above 3above and invite the Contractor Supplier to a further competition using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body in accordance with the Regulations prior to the commencement of any such further competition. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 12 above and invite the Contractor Supplier to a further competition using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body in accordance with the Regulations prior to the commencement of any such further competition. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.]

Auctions. The Lead/Customer Organisation shall be entitled Where lawful to formulate its Statement do so, one or more Contracting Bodies may use an electronic reverse auction to evaluate tenders and award a Call-off Agreement as part of Requirements in accordance with paragraph 3 above and invite the Contractor to a further competition using a reverse auction process. The Supplier shall comply with documentation issued by the relevant Contracting Body in accordance connection with the rules laid down by the Lead/Customer Organisation in accordance with the Regulations prior to the commencement of any such further competitione-auction. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. completed NO AWARD Notwithstanding the fact that the Lead/Customer Organisation Contracting Body has followed a procedure as set out above in paragraph 2 or 3 (as applicable)3, the Lead/Customer Organisation Contracting Body shall be entitled at all times to decline to make an award for its Service Services Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation Contracting Body to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation shall be entitled One or more Contracting Bodies may use an electronic reverse auction to formulate its Statement evaluate tenders and award a Call-off Agreement as part of Requirements in accordance with paragraph 3 above and invite the Contractor to a further competition using a reverse auction process. The Supplier shall comply with documentation issued by the relevant Contracting Body in accordance connection with the rules laid down by the Lead/Customer Organisation in accordance with the Regulations prior to the commencement of any such further competitione-auction. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. completed NO AWARD Notwithstanding the fact that the Lead/Customer Organisation Contracting Body has followed a procedure as set out above in paragraph 2 or 3 (as applicable)3, the Lead/Customer Organisation Contracting Body shall be entitled at all times to decline to make an award for its Service Services Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation Contracting Body to place any Order for the Available Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 183.1.8 above and invite the Contractor Supplier to a further competition Further Competition Procedure using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body and in accordance with the Regulations Regulations, prior to the commencement of any such further competitionFurther Competition Procedure. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an initial full evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auctiontenders. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 185.1.21 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 above and invite the Contractor to a further competition using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation in accordance with the Regulations prior to the commencement of any such further competition. The Contractor acknowledges that the Lead/Customer Organisation may wish to undertake an electronic reverse auction, where Framework Contractors compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation will make an evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auction. The Lead/Customer Organisation will inform the Framework Contractors of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation will communicate to all Framework Contractors sufficient information to enable them to ascertain their relative ranking. The Contractor acknowledges and agrees that: the Lead/Customer Organisation and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences have been received within the prescribed elapsed time period; and/or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order Order in writing in substantially using the form set out in the mandated Call Off Contract/ Service Order template at Appendix A of Annex D to this Schedule or similar document Agreement, which includes the applicable special Intellectual Property Rights terms. The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Authority shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 64 above and invite the Contractor Supplier to a further competition using Further Competition Procedure including a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation in accordance with Contracting Authority and the Regulations prior to the commencement of any such further competitionRegulations. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Authorities may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Authority will make an initial full evaluation of all proposals against all criteria other than those which tenders received in response to its Statement of Requirements. The Contracting Authority will be the subject of then invite to the Electronic Reverse AuctionAuction only those tenders that are admissible in accordance with the Regulations. The Lead/Customer Organisation invitation shall be accompanied by the outcome of the full initial evaluation of the relevant tenders. The Contracting Authority will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentagespercentages of the specified quantifiable features; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; subject to paragraph 65.5, the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Authority will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Authority and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Authority in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Authority will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 65.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 above Services Requirement and invite the Contractor Supplier to a further competition using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body in accordance with the Regulations prior to the commencement of any such further competition. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Authority shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 68 above and invite the Contractor Supplier to a further competition using Further Competition Procedure including a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation in accordance with Contracting Authority and the Regulations prior to the commencement of any such further competitionRegulations. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Authorities may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Authority will make an initial full evaluation of all proposals against all criteria other than those which tenders received in response to its Statement of Requirements. The Contracting Authority will be the subject of then invite to the Electronic Reverse AuctionAuction only those tenders that are admissible in accordance with the Regulations. The Lead/Customer Organisation invitation shall be accompanied by the outcome of the full initial evaluation of the relevant tenders. The Contracting Authority will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentagespercentages of the specified quantifiable features; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; subject to paragraph 69.5, the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Authority will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Authority and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Authority in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Authority will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 69.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 2 above and invite the Contractor Supplier to a further competition Further Competition Procedure using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body and in accordance with the Regulations Regulations, prior to the commencement of any such further competitionFurther Competition Procedure. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an initial full evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auctiontenders. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 3.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 2 above and invite the Contractor Supplier to a further competition Further Competition Procedure using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body in accordance with the Regulations prior to the commencement of any such further competitionFurther Competition Procedure. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 3.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Authority shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 144. above and invite the Contractor Supplier to a further competition using Further Competition Procedure including a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation in accordance with Contracting Authority and the Regulations prior to the commencement of any such further competitionRegulations. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Authorities may wish to undertake an electronic reverse auction, where Framework Contractors DPS Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Authority will make an initial full evaluation of all proposals against all criteria other than those which tenders received in response to its Statement of Requirements. The Contracting Authority will be the subject of then invite to the Electronic Reverse AuctionAuction only those tenders that are admissible in accordance with the Regulations. The Lead/Customer Organisation invitation shall be accompanied by the outcome of the full initial evaluation of the relevant tenders. The Contracting Authority will inform the Framework Contractors DPS Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentagespercentages of the specified quantifiable features; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors DPS Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors DPS Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; subject to paragraph 146.1.12, the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Authority will communicate to all Framework Contractors DPS Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Authority and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Authority in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Authority will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 146.1.8 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 68 above and invite the Contractor Supplier to a further competition Further Competition Procedure using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body and in accordance with the Regulations Regulations, prior to the commencement of any such further competitionFurther Competition Procedure. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an initial full evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auctiontenders. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 69.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 above and invite the Contractor Supplier to a further competition Further Competition Procedure using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body and in accordance with the Regulations Regulations, prior to the commencement of any such further competitionFurther Competition Procedure. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an initial full evaluation of all proposals against all criteria other than those which tenders received in response to its Statement of Requirements. The Contracting Body will be the subject of then invite to the Electronic Reverse AuctionAuction only those Framework Suppliers whose tenders that are admissible in accordance with the Regulations. The Lead/Customer Organisation invitation shall be accompanied by the outcome of the full initial evaluation of the relevant tenders. The Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentagespercentages of the specified quantifiable features; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; subject to paragraph 4.5, the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the AuthorityCCS) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 4.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Authority shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 65 above and invite the Contractor Supplier to a further competition using Further Competition Procedure including a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation in accordance with Contracting Authority and the Regulations prior to the commencement of any such further competitionRegulations. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Authorities may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Authority will make an initial full evaluation of all proposals against all criteria other than those which tenders received in response to its Statement of Requirements. The Contracting Authority will be the subject of then invite to the Electronic Reverse AuctionAuction only those tenders that are admissible in accordance with the Regulations. The Lead/Customer Organisation invitation shall be accompanied by the outcome of the full initial evaluation of the relevant tenders. The Contracting Authority will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentagespercentages of the specified quantifiable features; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; subject to paragraph 66.5, the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Authority will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Authority and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Authority in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Authority will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 66.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Authority shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 144 above and invite the Contractor Supplier to a further competition using Further Competition Procedure including a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation in accordance with Contracting Authority and the Regulations prior to the commencement of any such further competitionRegulations. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Authorities may wish to undertake an electronic reverse auction, where Framework Contractors DPS Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Authority will make an initial full evaluation of all proposals against all criteria other than those which tenders received in response to its Statement of Requirements. The Contracting Authority will be the subject of then invite to the Electronic Reverse AuctionAuction only those tenders that are admissible in accordance with the Regulations. The Lead/Customer Organisation invitation shall be accompanied by the outcome of the full initial evaluation of the relevant tenders. The Contracting Authority will inform the Framework Contractors DPS Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentagespercentages of the specified quantifiable features; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors DPS Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors DPS Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; subject to paragraph 146.1.12, the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Authority will communicate to all Framework Contractors DPS Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Authority and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Authority in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Authority will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 146.1.8 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.

Auctions. The Lead/Customer Organisation Contracting Body shall be entitled to formulate its Statement of Requirements in accordance with paragraph 3 21 above and invite the Contractor Supplier to a further competition Further Competition Procedure using a reverse auction in accordance with the rules laid down by the Lead/Customer Organisation Contracting Body in accordance with the Regulations prior to the commencement of any such further competitionFurther Competition Procedure. The Contractor Supplier acknowledges that the Lead/Customer Organisation Contracting Bodies may wish to undertake an electronic reverse auction, where Framework Contractors Suppliers compete in real time by bidding lower as the auction unfolds ("Electronic Reverse Auction"). Before undertaking an Electronic Reverse Auction, the Lead/Customer Organisation relevant Contracting Body will make an evaluation of all proposals against all criteria other than those which will be the subject of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will inform the Framework Contractors Suppliers of the specification for the Electronic Reverse Auction which shall include: the information to be provided at auction, which must be expressed in figures or percentages; the mathematical formula to be used to determine automatic ranking of bids on the basis of new prices and/or new values submitted; any limits on the values which may be submitted; a description of any information which will be made available to Framework Contractors Suppliers in the course of the Electronic Reverse Auction, and when it will be made available to them; the conditions under which Framework Contractors Suppliers will be able to bid and, in particular, the minimum differences which will, where appropriate, be required when bidding; relevant information concerning the electronic equipment used and the arrangements and technical specification for connection; the date and time of the start of the Electronic Reverse Auction; and details of when and how the Electronic Reverse Auction will close. The Electronic Reverse Auction may not start sooner than two (2) Working Days after the date on which the specification for the Electronic Reverse Auction has been issued. Throughout each phase of the Electronic Reverse Auction the Lead/Customer Organisation Contracting Body will communicate to all Framework Contractors Suppliers sufficient information to enable them to ascertain their relative ranking. The Contractor Supplier acknowledges and agrees that: the Lead/Customer Organisation Contracting Body and its officers, servants, agents, group companies, assignees and customers (including the Authority) do not guarantee that its access to the Electronic Reverse Auction will be uninterrupted or error-free; its access to the Electronic Reverse Auction may occasionally be restricted to allow for repairs or maintenance; and it will comply with all such rules that may be imposed by the Lead/Customer Organisation Contracting Body in relation to the operation of the Electronic Reverse Auction. The Lead/Customer Organisation Contracting Body will close the Electronic Reverse Auction on the basis of: a date and time fixed in advance; when no new prices or values meeting the specified minimum differences required pursuant to paragraph 22.4.5 have been received within the prescribed elapsed time period; and/or or when all the phases have been completed. NO AWARD Notwithstanding the fact that the Lead/Customer Organisation has followed a procedure as set out above in paragraph 2 or 3 (as applicable), the Lead/Customer Organisation shall be entitled at all times to decline to make an award for its Service Requirements. Nothing in this Framework Agreement shall oblige any Lead/Customer Organisation to place any Order for the Services. RESPONSIBILITY FOR AWARDS The Contractor acknowledges that each Lead/Customer Organisation is independently responsible for the conduct its award of Call-Off Agreements under this Framework Agreement and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to: the conduct of Lead/Customer Organisation in relation to this Framework Agreement; or the performance or non-performance of any Call-Off Agreements between the Contractor and the Lead/Customer Organisation entered into pursuant to this Framework Agreement. FORM OF ORDER Subject to paragraphs 1 to 6 above, each Lead/Customer Organisation may place an Order with the Contractor by serving an order in writing in substantially the form set out in the Service Order template at Appendix A of this Schedule or similar document The Lead/Customer Organisation in sending an acknowledgement following receipt of the signed Order Form from the Contractor shall form a binding Call-Off Agreement. ACKNOWLEDGEMENT OF THE ORDER On receipt of an Order, the Lead/Customer Organisation shall send an acknowledgement of that Order to the Supplier within two (2) Working Days, in accordance with the paragraph XX of the Service Order. Appendix A, Schedule J, Call Off Contract Award Procedures, CALL-OFF CONTRACT/SERVICE ORDER.