Assumptions and Constraints. a. All data collected by the Product Analytics Software will be anonymous statistical production information only. The Software is not designed to collect or store any private customer data or sensitive card holder information as defined by PCI guidelines. b. All data gathering processes will remain internal to the Customer’s network. c. Customer is responsible for ensuring that all technical, organizational, and logistical prerequisites have been met, as provided by Entrust and mutually agreed upon with Customer. d. Customer is responsible for the security and availability of any secure communications channels required for data transfer between its internal network locations. e. Statistical data gathered will be shared with Entrust for process analysis and consulting and for establishing Analytics Production Software performance and effectiveness. f. Specific process statistics received by Entrust during implementation, testing and consulting engagements will be considered “customer confidential” and will not be shared or released outside of the Entrust organization without permission. g. For consulting engagements: i. Unless otherwise agreed to, the analysis period is presumed to be 3 to 4 weeks of data ii. Requests for additional consulting support or custom features / dashboards can be accommodated and may be purchased as a separate line item on an Order or under an additional Order
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Sources: Software Subscription and Services Agreement, Software Subscription and Services Agreement