Application Support Service Clause Samples
The Application Support Service clause defines the obligations and scope of support provided for a software application by the service provider. Typically, this clause outlines the types of support available, such as troubleshooting, bug fixes, and user assistance, as well as the hours during which support is offered and the methods for requesting help (e.g., email, phone, or ticketing system). Its core practical function is to ensure that users have reliable access to assistance when issues arise, thereby minimizing downtime and maintaining the application's effectiveness for the client.
Application Support Service. Yardi will provide applica- tion support and upgrades for the Licensed Programs as set forth in this section 7 (Application Support & Upgrades).
Application Support Service. Infra Application support service is meant to keep services of all the ‘Applications’ of IT-FO, up and running at all time with minimal downtime and provide necessary support in case of any change/ deployment at application level for Finacle suite and various other applications used for Foreign Offices in all operating environments ( Production, Non- Prod , Development and Testing environments.) IT Foreign Offices supports branches across the globe and run various applications. The exhaustive list of applications including Finacle suite of application is given below
i. Applications hosted at Data Centers
ii. List of Major Application Instances Instance Type Prod DC Prod DR Non-Prod Total
Application Support Service. The application support service includes all applications development and maintenance efforts required to support CSE related functionality and data of the FLORIDA system (i.e. any functionality used by the CSE program). All application support processes for the FLORIDA System will be done in accordance with the DCF/IS Development Methodology and in compliance with Information Systems Standard Operating Procedures and Information Systems Public Assistance and Revenue (ISPAR) Standard Practice Documents, and information presented in its website pages. The following processes support the application support service for the FLORIDA System:
Application Support Service. Campus Kaizen will provide application support and upgrades for the Licensed Programs as set forth in this Section 7.