Application Period. 1. Clients can apply for the program during the Application Period specified in Exhibit A or until funds have been depleted. Client will have a 5 working day pending period to provide additional information. a. Extensions to the 5 working day requirements may be granted if circumstances exist that are out of the client’s control and would cause an undue burden to the client. Any extension shall be documented and equally accessible to all clients. Examples that would warrant an extension: natural disaster in the area; office closures that prevents the client from bringing in documentation;
Appears in 5 contracts
Sources: Home Energy Assistance Program Agreement, Home Energy Assistance Program Agreement, Home Energy Assistance Program Agreement