Application Development. Application Development is the development of new applications which may be server, network-based, cloud-based, web-based or a combination and may require interfaces to existing applications. Application Maintenance and Support includes troubleshooting, modifying, maintaining, improving security, and enhancing legacy systems and applications which may be running in a production environment. Examples may include: • Designing, developing, and deploying custom software applications to meet our specific business needs. • Creating user-friendly interfaces and intuitive user experiences. • Ensuring scalability, performance, and security of the applications. • Utilizing modern development frameworks and technologies. • Enhancing and maintaining existing applications to meet evolving business needs. • Conducting thorough testing, debugging, and documentation of applications. Doc2u.SignAEpnpvelilocpaetiIDon: 5MC14a4inA6teBn-BaCn4cDe-4a7n37d-8S9Eu 9p-p74o4r5tE–28A85p3pBl3ication Maintenance and Support includes troubleshooting, modifying, maintaining, improving security, and enhancing legacy systems and applications which may be running in a production environment. Examples may include: • Providing ongoing maintenance and support services for our existing applications. • Conducting regular monitoring and enhancements to ensure optimal performance. • Offering timely response and resolution to reported issues and incidents. • Performing routine updates, bug fixes, and troubleshooting. • Ensuring the availability, responsiveness, performance, and security of applications. • Applying industry best practices and proactive measures to minimize downtime.
Appears in 1 contract
Sources: Master Services Agreement
Application Development. Application Development is the development of new applications which may be server, network-based, cloud-based, web-based or a combination and may require interfaces to existing applications. Application Maintenance and Support includes troubleshooting, modifying, maintaining, improving security, and enhancing legacy systems and applications which may be running in a production environment. Examples may include: • Designing, developing, and deploying custom software applications to meet our specific business needs. • Creating user-friendly interfaces and intuitive user experiences. • Ensuring scalability, performance, and security of the applications. • Utilizing modern development frameworks and technologies. • Enhancing and maintaining existing applications to meet evolving business needs. • Conducting thorough testing, debugging, and documentation of applications. Doc2u.SignAEpnpvelilocpaetiIDon: 5MC14a4inA6teBnAMF66a2inE1te3-BaCn4cDe-4a7n37d-8S9Eu 9p-p74o4r5tE–28A85p3pBl3ication nCa6nEc3e-40a0nFd-91S8uFp-8p5o7Er3tE–EA7BpDpAl5ication Maintenance and Support includes troubleshooting, modifying, maintaining, improving security, and enhancing legacy systems and applications which may be running in a production environment. Examples may include: • Providing ongoing maintenance and support services for our existing applications. • Conducting regular monitoring and enhancements to ensure optimal performance. • Offering timely response and resolution to reported issues and incidents. • Performing routine updates, bug fixes, and troubleshooting. • Ensuring the availability, responsiveness, performance, and security of applications. • Applying industry best practices and proactive measures to minimize downtime. Doc3u.SignDEantvaelMopeaInDa: gAeFm66e2En1t3, -AC6nEa3l-y4t0i0cFs-,9a18nFd-8A57uEt3oEmE7aBtDioAn5 – A data warehouse collects, organizes and makes data available for the purpose of analysis and gives organizations the ability to access and analyze information about its business. The function of the data warehouse is to consolidate and reconcile information from across disparate business units and IT systems and provide a context for reporting and analysis. Road mapping for a data warehouse initiative may include assessment of technology and infrastructure, as-is documentation, business requirements gathering, use case development, and reporting requirements analysis. Examples may include: • Developing robust data management strategies to handle large volumes of structured and unstructured data. • Designing and implementing efficient data storage, retrieval, and processing mechanisms. • Ensuring data integrity, quality, and compliance with relevant regulations. • Employing data analytics and visualization techniques to derive valuable insights. • Data cleansing, scrubbing, transformation, integration, and migration services. • Data modeling, database design, governance, and optimization. • Solutioning data warehouse architectural design, data warehouse processes and sourcing, extraction, transformation, analytics, and loading of data sources. • Planning, assessment, product installation and tuning. • Prototype development, deployment, data cleansing, data mart development and support. • Data integration with data mining. • Integration with business intelligence tools, artificial intelligence, and/or systems. • Data/database training and knowledge transfer. Doc4u.SignEEnntveerloppreisIDe: AAFr6c6h2iEt1e3c-tCu6rEe3-–40E0nF-t9e1r8pFr-i8s5e7AE3rEcEh 7itBeDcAtu5re focuses on the strategic alignment and optimization of an organization's IT infrastructure, systems, processes, and technologies. It involves the design and implementation of a holistic and integrated framework that supports the organization's current and future business goals. In the context of this RFO, the Enterprise Architecture category refers to the vendor's expertise in assessing the organization's existing IT landscape and developing a comprehensive architecture framework that aligns with business objectives. This includes defining the structure, components, relationships, and standards for the organization's IT systems and applications. Examples may include: • Assessing Current State: The vendor evaluates the organization's existing IT infrastructure, applications, and technologies to understand their strengths, weaknesses, and alignment with business goals. This assessment helps identify areas for improvement and optimization. • Designing Future State: Based on the organization's strategic objectives and business requirements, the vendor develops a target architecture that outlines the desired future state of the IT landscape. This involves identifying technology solutions, platforms, and frameworks that enable business growth and agility. • Integration and Interoperability: The vendor ensures seamless integration and interoperability between different systems and applications within the organization's IT ecosystem. This involves defining data exchange mechanisms, interfaces, and protocols to facilitate efficient and reliable information flow. • Standards and Best Practices: The vendor establishes technology standards, guidelines, and best practices that govern the design, development, deployment, and maintenance of IT systems and applications. This promotes consistency, reusability, and scalability across the organization. • Governance and Compliance: The vendor defines governance mechanisms to ensure adherence to architectural standards, policies, and guidelines. This includes establishing review processes, change management procedures, and compliance with regulatory requirements. • Transformation Planning: The vendor collaborates with the organization to develop a roadmap for implementing the architecture framework. This includes identifying priority areas for transformation, sequencing initiatives, estimating resources, and defining key milestones. • Technology Evaluation: The vendor conducts assessments of emerging technologies, platforms, and solutions to determine their suitability for the organization's architecture framework. This helps in making informed decisions about adopting or integrating new technologies. DocuSign Envelope ID: AF662E13-C6E3-400F-918F-857E3EE7BDA5
Appears in 1 contract
Sources: Master Services Agreement