Addressable Interfaces. With respect to any Technical Services related to addressable interface launches or processing changes described in Section II (Interfaces) of Schedule F (“Interface Projects”), the Parties shall comply with the procedures set forth in this Section 3.9. Customer’s requests for Interface Projects shall be sent to CSG’s Strategic Business Unit in writing or via e-mail. CSG shall send Customer an electronic technical services request, which shall be substantially in the form set forth in Exhibit E-1 (“Technical Services Request”). The Technical Services Request shall include CSG’s Oracle Project number, billing system/principal, project description, estimated start/completion date, estimated costs, Customer’s project owner, CSG’s project owner, and any additional terms relevant to the project. Prior to CSG’s commencement of such Technical Services, Customer shall return the Technical Services Request to CSG with Customer’s internal purchase order number. All Technical Services related to Interface Projects shall be subject to the terms and conditions set forth in Exhibit E-2. All Technical Services performed pursuant to a Technical Services Request and related to Interface Projects shall have an estimated cost no less than *** ******** dollars ($********) and no more than ****** **** ******** dollars ($*********). In the event the estimated cost is less than *** ******** dollars ($********) such work shall be billed to Customer through CSG’s program request documentation. In the event such estimated costs exceed ****** **** ******** dollars ($*********), such Technical Services shall be performed pursuant to a Statement of Work as described in Section 3.2 of this Agreement. In addition, the Parties agree that any other Technical Services billed at an hourly rate or a contracted fixed rate may be performed pursuant to a Technical Services Request, provided the estimated fees for such Technical Services does not exceed *** ******** dollars ($*********). Notwithstanding the above, the Parties may mutually agree to execute a Statement of Work rather than a Technical Services Request for any Technical Services described in this Section 3.9.
Appears in 1 contract
Sources: CSG Master Subscriber Management System Agreement (CSG Systems International Inc)
Addressable Interfaces. With respect to any Technical Services related to addressable interface launches or processing changes described in Section II (Interfaces) of Schedule F (“Interface Projects”), the Parties shall comply with the procedures set forth in this Section 3.9. Customer’s requests for Interface Projects shall be sent to CSG’s Strategic Business Unit in writing or via e-mail. CSG shall send Customer an electronic technical services request, which shall be substantially in the form set forth in Exhibit E-1 (“Technical Services Request”). The Technical Services Request shall include CSG’s Oracle Project the CSG project number, billing system/principal, project description, estimated start/completion date, estimated costs, Customer’s project owner, CSG’s project owner, and any additional terms relevant to the project. Prior to CSG’s commencement of such Technical Services, Customer shall return the Technical Services Request to CSG with Customer’s internal purchase order number. All Technical Services related to Interface Projects shall be subject to the terms and conditions set forth in Exhibit E-2. All Technical Services performed pursuant to a Technical Services Request and related to Interface Projects shall have an estimated cost no less than *** ******** dollars ($********) and no more than ****** **** ******** dollars ($*********). In the event the estimated cost is less than *** ******** dollars ($********) such work shall be billed to Customer through CSG’s program request documentation. In the event such estimated costs exceed ****** **** ******** dollars ($*********), such Technical Services shall be performed pursuant to a Statement of Work as described in Section 3.2 of this Agreement. In addition, the Parties agree that any other Technical Services billed at an hourly rate or a contracted fixed rate may be performed pursuant to a Technical Services Request, provided the estimated fees for such Technical Services does not exceed *** ******** dollars ($*********). Notwithstanding the above, the Parties may mutually agree to execute a Statement of Work rather than a Technical Services Request for any Technical Services described in this Section 3.9.. Execution Copy
Appears in 1 contract
Sources: CSG Master Subscriber Management System Agreement (CSG Systems International Inc)
Addressable Interfaces. With respect to any Technical Services related to addressable interface launches or processing changes described in Section II Exhibit E-2 (InterfacesAddressable Interface Launches and Processing Changes) of Schedule F E (Addressable Interfaces) (“Interface Projects”), the Parties shall comply with the procedures set forth in this Section 3.9. Customer’s requests for Interface Projects shall be sent to CSG’s Strategic Customer Business Unit in writing or via e-mail. CSG shall send Customer an electronic technical services request, which shall be substantially in the form set forth in Exhibit E-1 (“Technical Services Request”)of an E-SOW. The Technical Services Request E-SOW shall include CSG’s Oracle Project the CSG project number, billing system/principal, project description, estimated start/completion date, estimated costs, Customer’s project owner, CSG’s project owner, and any additional terms relevant to the project. Prior to CSG’s commencement of such Technical Services, Customer shall return the Technical Services Request signed E-SOW to CSG with Customer’s internal purchase order number. All Technical Services related to Interface Projects shall be subject to the terms and conditions set forth in Exhibit E-2E-2 of Schedule E (“Addressable Interfaces”) to the Agreement. All Technical Services performed pursuant to a Technical Services Request E-SOW and related to Interface Projects shall have an estimated cost no less than [*** ******** dollars ($********) *** and no more than ****** **** ******** dollars ($*********)***]. In the event the estimated cost is less than [*** ******** dollars ($********) ***] such work shall be billed to Customer through CSG’s program request documentation. In the event such estimated costs exceed [****** **** ******** dollars ($*********)***], such Technical Services shall be performed pursuant to a Statement of Work as described in Section 3.2 of this Agreement. In addition, the Parties agree that any other Technical Services billed at an hourly rate or a contracted fixed rate may be performed pursuant to a Technical Services RequestE-SOW, provided the estimated fees for such Technical Services does not exceed [***** ******** dollars ($*********)***]. Notwithstanding the above, the Parties may mutually agree to execute a Statement of Work rather than a Technical Services Request E-SOW for any Technical Services described in this Section 3.9.
Appears in 1 contract
Sources: CSG Master Subscriber Management System Agreement (CSG Systems International Inc)