Additional Technical Support Terms. Each order for perpetual Product licenses will state the fee for Standard Technical Support Services for a period of twelve (12) months commencing on the date of delivery of those Products; this fee will be priced as a percentage of the license fees on the order. Except as otherwise specified on an order, (a) upon expiration of the initial annual subscription term, you have the option to renew Standard Technical Support Services on those Product licenses for subsequent annual subscription terms, each at an annual fee equal to the prior annual subscription term fee increased by the greater of CPI and five percent (5%); and (b) you agree to renew Standard Technical Support Services unless you provide written notice to us at least ninety (90) days before expiration of the then current subscription term that you desire to have your Technical Support Services lapse on all of your Product licenses. Standard Technical Support Services for term licenses is included as part of the term license fee. For each Product license, we will deliver to you, at your request, an Update at no charge as part of a Technical Support Services subscription. Updates will not include new products that we market separately. We warrant that we will not materially decrease the level of Technical Support Services provided during an active subscription to such Technical Support Services. If you purchase perpetual Product licenses and related first- year Standard Technical Support Services through a Reseller and the Reseller does not renew Standard Technical Support Services with us on your behalf, then upon expiration of the initial annual subscription term, Standard Technical Support Services for those perpetual Product licenses (i) will automatically renew directly with us for one additional year at an annual rate equal to the first-year Standard Technical Support Services fee payable by the Reseller to us increased by the greater of CPI and five percent (5%), and (ii) will renew annually thereafter for subsequent annual subscription terms, each at an annual fee equal to the prior annual subscription term fee increased by the greater of CPI and five percent (5%), unless you provide written notice to us at least ninety (90) days before expiration of the then current subscription term that you desire to have your Technical Support Services lapse on all of your Product licenses.
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Samples: Software License and Services Agreement, Software License and Services Agreement, Software License and Services Agreement
Additional Technical Support Terms. Each order for perpetual Product licenses will state the fee for Standard Technical Support Services for a period of twelve (12) months commencing on the date of delivery of those Products; this fee will be priced as a percentage of the license fees on the order. Except as otherwise specified on an order, (a) upon expiration of the initial annual subscription term, you have the option to renew Standard Technical Support Services on those Product licenses for subsequent annual subscription terms, each at an annual fee equal to the prior annual subscription term fee increased by the greater of CPI and five percent (5%); and (b) you agree to renew Standard Technical Support Services unless you provide written notice to us at least ninety (90) days before expiration of the then current subscription term that you desire to have your Technical Support Services lapse on all of your Product licenses. Standard Technical Support Services for term licenses is included as part of the term license fee. For each Product license, we will deliver to you, at your request, an Update at no charge as part of a Technical Support Services subscription. Updates will not include new products that we market separately. We warrant that we will not materially decrease the level of Technical Support Services provided during an active subscription to such Technical Support Services. If you purchase perpetual Product licenses and related first- year Standard Technical Support Services through a Reseller and the Reseller does not renew Standard Technical Support Services with us on your behalf, then upon expiration of the initial annual subscription term, Standard Technical Support Services for those perpetual Product licenses (i) will automatically renew directly with us for one additional year at an annual rate equal to the first-first- year Standard Technical Support Services fee payable by the Reseller to us increased by the greater of CPI and five percent (5%), and (ii) will renew annually thereafter for subsequent annual subscription terms, each at an annual fee equal to the prior annual subscription term fee increased by the greater of CPI and five percent (5%), unless you provide written notice to us at least ninety (90) days before expiration of the then current subscription term that you desire to have your Technical Support Services lapse on all of your Product licenses.. 联络员（定义见我们的技术支持政策）。您还可以根据按年订购价格模式购买额外支持联络员。 (c) 企业支持。作为您订购的技术支持服务的一部分， 您可能有资格获得技术支持政策上指明的“企业支持”服务。您也可以通过订单按照按小时预付价格模式购买额外企业支持。 (d) 额外技术支持条款。永久产品许可的每个订单都将注明自产品交付之日起十二（12）个月内标准技术支持服务的费用，订单上将把该费用计作许可费用的一部分（百分比）。除订单另有规定外，（a）初始年度订购期限届满后，您可以选择在后续年度订购期限内续订产品许可上的标准技术支持服务，后续每个年度订购期限的年度费用，等于上一年度订购期限的费用增加居民消费价格指数（CPI）和百分之五（5％）中的较高者；以及（b）除非您在当前订购期限到期前至少九十（90）日书面通知我们， 表明您希望终止您所有产品许可上的技术支持服务，否则您同意续订标准技术支持服务。定期许可的标准技术支持服务包含在定期许可费用内。对于每个产品许可，我们将根据您的要求免费向您提供更新，更新属于您订购的技术支持服务的一部分。更新将不包括我们单独销售的新产品。我们保证， 在被激活的订阅技术支持服务期间内，我们不会大幅降低所提供的技术支持服务的水准。 如果您通过经销商购买了永久产品许可和相关的第一年标准技术支持服务，并且经销商没有代表您与我们续订标准技术支持服务，则在初始年度订购期届满后，这些永久产品许可证的标准技术支持服务 (i) 将自动由您与我们直接续订一年，年费等于经销商支付给我们的第一年标准技术支持服务费增加居民消费价格指数和百分之五（5％）中的较高者，并且 (ii)除非您在当前订购期限到期前至少九十（90） 日书面通知我们，表明您希望终止您所有产品许可上的技术支持服务，否则将由您在此后每年续订后续的年度订购期。后续每个年度订购期的年费等于上一年度订购期的费用增加居民消费价格指数 （CPI）和百分之五（5％）中的较高者。
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Additional Technical Support Terms. Each order for perpetual Product licenses will state the fee for Standard Technical Support Services for a period of twelve (12) months commencing on the date of delivery of those Products; this fee will be priced as a percentage of the license fees on the order. Except as otherwise specified on an order, (a) upon expiration of the initial annual subscription term, you have the option to renew Standard Technical Support Services on those Product licenses for subsequent annual subscription terms, each at an annual fee equal to the prior annual subscription term fee increased by the greater of CPI and five percent (5%); and (b) you agree to renew Standard Technical Support Services unless you provide written notice to us at least ninety (90) days before expiration of the then current subscription term that you desire to have your Technical Support Services lapse on all of your Product licenses. Standard Technical Support Services for term licenses is included as part of the term license fee. For each Product license, we will deliver to you, at your request, an Update at no charge as part of a Technical Support Services subscription. Updates will not include new products that we market separately. We warrant that we will not materially decrease the level of Technical Support Services provided during an active subscription to such Technical Support Services. If you purchase perpetual Product licenses and related first- year Standard Technical Support Services through a Reseller and the Reseller does not renew Standard Technical Support Services with us on your behalf, then upon expiration of the initial annual subscription term, Standard Technical Support Services for those perpetual Product licenses (i) will automatically renew directly with us for one additional year at an annual rate equal to the first-first- year Standard Technical Support Services fee payable by the Reseller to us increased by the greater of CPI and five percent (5%), and (ii) will renew annually thereafter for subsequent annual subscription terms, each at an annual fee equal to the prior annual subscription term fee increased by the greater of CPI and five percent (5%), unless you provide written notice to us at least ninety (90) days before expiration of the then current subscription term that you desire to have your Technical Support Services lapse on all of your Product licenses.. 联络员（定义见我们的技术支持政策）。您还可以根据按年订购价格模式购买额外支持联络员。 (c) 企业支持。作为您订购的技术支持服务的一部分，您可能有资格获得技术支持政策上指明的“企业支 持”服务。您也可以通过订单按照按小时预付价格模式购买额外企业支持。 (d) 额外技术支持条款。永久产品许可的每个订单都将注明自产品交付之日起十二（12）个月内标准技术支持服务的费用，订单上将把该费用计作许可费用的一部分（百分比）。除订单另有规定外，（a）初始年度订购期限届满后，您可以选择在后续年度订购期限内续订产品许可上的标准技术支持服务，后续每个年度订购期限的年度费用，等于上一年度订购期限的费用增加居民消费价格指数（CPI）和百分之五（5％）中的较高者；以及（b）除非您在当前订购期限到期前至少九十（90）日书面通知我们，表明您希望终止您所有产品许可上的技术支持服务，否则您同意续订标准技术支持服务。定期许可的标准技术支持服务包含在定期许可费用内。对于每个产品许可，我们将根据您的要求免费向您提供更新，更新属于您订购的技术支持服务的一部分。更新将不包括我们单独销售的新产品。我们保证，在被激活的订阅技术支持服务期间内，我们不会大幅降低所提供的技术支持服务的水准。 如果您通过经销商购买了永久产品许可和相关的第一年标准技术支持服务，并且经销商没有代表您与我们续订标准技术支持服务，则在初始年度订购期届满后，这些永久产品许可证的标准技术支持服务 (i) 将自动由您与我们直接续订一年，年费等于经销商支付给我们的第一年标准技术支持服务费增加居民消费价格指数和百分之五（5％）中的较高者，并且 (ii)除非您在当前订购期限到期前至少九十（90）日书面通知我们，表明您希望终止您所有产品许可上的技术支持服务，否则将由您在此后每年续订后续的年度订购期。后续每个年度订购期的年费等于上一年度订购期的费用增加居民消费价格指数 （CPI）和百分之五（5％）中的较高者。
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Additional Technical Support Terms. Each order for perpetual Product licenses will state the fee for Standard Technical Support Services for a period of twelve (12) months commencing on the date of delivery of those Products; this fee will be priced as a percentage of the license fees on the order. Except as otherwise specified on an order, (a) upon expiration of the initial annual subscription term, you have the option to renew Standard Technical Support Services on those Product licenses for subsequent annual subscription terms, each at an annual fee equal to the prior annual subscription term fee increased by the greater of CPI and five percent (5%); and (b) you agree to renew Standard Technical Support Services unless you provide written notice to us at least ninety (90) days before expiration of the then current subscription term that you desire to have your Technical Support Services lapse on all of your Product licenses. Standard Technical Support Services for term licenses is included as part of the term license fee. For each Product license, we will deliver to you, at your request, an Update at no charge as part of a Technical Support Services subscription. Updates will not include new products that we market separately. We warrant that we will not materially decrease the level of Technical Support Services provided during an active subscription to such Technical Support Services. If you purchase perpetual Product licenses and related first- year Standard Technical Support Services through a Reseller and the Reseller does not renew Standard Technical Support Services with us on your behalf, then upon expiration of the initial annual subscription term, Standard Technical Support Services for those perpetual Product licenses (i) will automatically renew directly with us for one additional year at an annual rate equal to the first-first- year Standard Technical Support Services fee payable by the Reseller to us increased by the greater of CPI and five percent (5%), and (ii) will renew annually thereafter for subsequent annual subscription terms, each at an annual fee equal to the prior annual subscription term fee increased by the greater of CPI and five percent (5%), unless you provide written notice to us at least ninety (90) days before expiration of the then current subscription term that you desire to have your Technical Support Services lapse on all of your Product licenses.. 我們技術支援政策中之定義）。您同時可依據年度訂購基礎，購買額外支援聯絡人。
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Additional Technical Support Terms. Each order for perpetual Product licenses will state the fee for Standard Technical Support Services for a period of twelve (12) months commencing on the date of delivery of those Products; this fee will be priced as a percentage of the license fees on the order. Except as otherwise specified on an order, (a) upon expiration of the initial annual subscription term, you have the option to renew Standard Technical Support Services on those Product licenses for subsequent annual subscription terms, each at an annual fee equal to the prior annual subscription term fee increased by the greater of CPI and five percent (5%); and (b) you agree to renew Standard Technical Support Services unless you provide written notice to us at least ninety (90) days before expiration of the then current subscription term that you desire to have your Technical Support Services lapse on all of your Product licenses. Standard Technical Support Services for term licenses is included as part of the term license fee. For each Product license, we will deliver to you, at your request, an Update at no charge as part of a Technical Support Services subscription. Updates will not include new products that we market separately. We warrant that we will not materially decrease the level of Technical Support Services provided during an active subscription to such Technical Support Services. If you purchase perpetual Product licenses and related first- year Standard Technical Support Services through a Reseller and the Reseller does not renew Standard Technical Support Services with us on your behalf, then upon expiration of the initial annual subscription term, Standard Technical Support Services for those perpetual Product licenses (i) will automatically renew directly with us for one additional year at an annual rate equal to the first-first- year Standard Technical Support Services fee payable by the Reseller to us increased by the greater of CPI and five percent (5%), and (ii) will renew annually thereafter for subsequent annual subscription terms, each at an annual fee equal to the prior annual subscription term fee increased by the greater of CPI and five percent (5%), unless you provide written notice to us at least ninety (90) days before expiration of the then current subscription term that you desire to have your Technical Support Services lapse on all of your Product licenses.. 2. 技術支援。 a. 技術支援產品的水準。我們提供四(4)種水準的技術支援服務－標準支援、延伸支援、高級支援和精英支援 - 我們將會根據技術支援政策中的規定提供。我們將會為您提供訂單上指定水準的技術支援服務，該等支援服務是以年度訂購基礎提供。 b. 支援聯絡人。您可以根據購買的技術支援服務水準，為您的各項 DSI 定一定數量的支援聯絡人（如我們技術支援政策中之定義）。您同時可依據年度訂購基礎，購買額外支援聯絡人。 c. 企業支援。做為技術支援服務訂購的一部分，您可能有資格獲得技術支援政策上指明的「企業支援」服務。您也可依據預付每小時基礎，透過訂單購買額外企業支援。 d. 額外技術支援條款。各永久產品授權訂單，將註明產品交付日起十二(12)個月內的標準技術支援服務費用，此費用將依據訂單上之授權費的百分比定價。除訂單另有不同規定外，(a)您可在第一年度訂購期結束時，選擇展延該等產品授權上的標準技術支援服務，以取得後續的年度訂購期，各年度費用應等於前一年度訂購期費用加上 CPI 或百分之五(5 ％)（以較高者計算）， 以及(b)您同意展延標準技 術支援服務，除非您在訂購期結束前至少九十(90) 天書面通知我們，表明您希望所有產品授權上的技術支援服務皆失效外。該定期授權費包含定期授權的標準技術支援服務。我們將針對各產品授權，依據您的要求提供免費更新，做為技術支援服務訂購的一部分。更新不包括我們單獨銷售的新產品。我們保證，在主動訂購此類技術支援服務期間，不會大幅降低技術支援服務的水準。 如果您通過經銷商購買了永久產品許可和相關的第一年標準技術支援服務，並且經銷商沒有代表您與我們續訂標準技術支援服務，則在初始年度訂購期屆滿後，這些永久產品許可證的標準技術支援服務 (i) 將自動由您與我們直接續訂一年，年費等於經銷 商支付給我們的第一年標準技術支援服務費增加居民消費價格指數和百分之五（5％）中的較高者， 並且 (ii)除非您在當前訂購期限到期前至少九十 （90）日書面通知我們，表明您希望終止您所有產品許可上的技術支援服務，否則將由您在此後每年續訂後續的年度訂購期。後續每個年度訂購期的年費等於上一年度訂購期的費用增加居民消費價格指數（CPI）和百分之五（5％）中的較高者。
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Additional Technical Support Terms. Each order for perpetual Product licenses will state the fee for Standard Technical Support Services for a period of twelve (12) months commencing on the date of delivery of those Products; this fee will be priced as a percentage of the license fees on the order. Except as otherwise specified on an order, (a) upon expiration of the initial annual subscription term, you have the option to renew Standard Technical Support Services on those Product licenses for subsequent annual subscription terms, each at an annual fee equal to the prior annual subscription term fee increased by the greater of CPI and five percent (5%); and (b) you agree to renew Standard Technical Support Services unless you provide written notice to us at least ninety (90) days before expiration of the then current subscription term that you desire to have your Technical Support Services lapse on all of your Product licenses. Standard Technical Support Services for term licenses is included as part of the term license fee. For each Product license, we will deliver to you, at your request, an Update at no charge as part of a Technical Support Services subscription. Updates will not include new products that we market separately. We warrant that we will not materially decrease the level of Technical Support Services provided during an active subscription to such Technical Support Services. If you purchase perpetual Product licenses and related first- year Standard Technical Support Services through a Reseller and the Reseller does not renew Standard Technical Support Services with us on your behalf, then upon expiration of the initial annual subscription term, Standard Technical Support Services for those perpetual Product licenses (i) will automatically renew directly with us for one additional year at an annual rate equal to the first-first- year Standard Technical Support Services fee payable by the Reseller to us increased by the greater of CPI and five percent (5%), and (ii) will renew annually thereafter for subsequent annual subscription terms, each at an annual fee equal to the prior annual subscription term fee increased by the greater of CPI and five percent (5%), unless you provide written notice to us at least ninety (90) days before expiration of the then current subscription term that you desire to have your Technical Support Services lapse on all of your Product licenses.. 2. 技術支援。 a. 技術支援產品的水準。我們提供四(4)種水準的技術支援服務－標準支援、延伸支援、高級支援和精英支援 - 我們將會根據技術支援政策中的規定提供。我們將會為您提供訂單上指定水準的技術支援服務，該等支援服務是以年度訂購基礎提供。 b. 支援聯絡人。您可以根據購買的技術支援服務水準，為您的各項 DSI 定一定數量的支援聯絡人（如我們技術支援政策中之定義）。您同時可依據年度訂購基礎，購買額外支援聯絡人。 c. 企業支援。做為技術支援服務訂購的一部分，您可能有資格獲得技術支援政策上指明的「企業支援」服務。您也可依據預付每小時基礎，透過訂單購買額外企業支援。 d. 額外技術支援條款。各永久產品授權訂單，將註明產品交付日起十二(12)個月內的標準技術支援服務費用，此費用將依據訂單上之授權費的百分比定價。除訂單另有不同規定外，(a)您可在第一年度訂購期結束時，選擇展延該等產品授權上的標準技術支援服務，以取得後續的年度訂購期，各年度費用應等於前一年度訂購期費用加上 CPI 或百分之五(5 ％)（以較高者計算）， 以及(b)您同意展延標準技術支援服務，除非您在訂購期結束前至少九十(90)天書面通知我們，表明您希望所有產品授權上的技術支援服務皆失效外。該定期授權費包含定期授權的標準技術支援服務。我們將針對各產品授權，依據您的要求提供免費更新，做為技術支援服務訂購的一部分。更新不包括我們單獨銷售的新產品。我們保證，在主動訂購此類技術支援服務期間，不會大幅降低技術支援服務的水準。 如果您通過經銷商購買了永久產品許可和相關的第一年標準技術支援服務，❹且經銷商沒有代表您與我們續訂標準技術支援服務，則在初始年度訂購期屆滿後，這些永久產品許可證的標準技術支援服務 (i) 將自動由您與我們直接續訂一年，年費等於經銷商支付給我們的第一年標準技術支援服務費增加居民消費價格指數和百分之五（5％）中的較高者， ❹且 (ii)除非您在當前訂購期限到期前至少九十 （90）日書面通知我們，表明您希望終止您所有產品許可上的技術支援服務，否則將由您在此後每年續訂後續的年度訂購期。後續每個年度訂購期的年費等於上一年度訂購期的費用增加居民消費價格指數（CPI）和百分之五（5％）中的較高者。
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Additional Technical Support Terms. Each order for perpetual Product licenses will state the fee for Standard Technical Support Services for a period of twelve (12) months commencing on the date of delivery of those Products; this fee will be priced as a percentage of the license fees on the order. Except as otherwise specified on an order, (a) upon expiration of the initial annual subscription term, you have the option to renew Standard Technical Support Services on those Product licenses for subsequent annual subscription terms, each at an annual fee equal to the prior annual subscription term fee increased by the greater of CPI and five percent (5%); and (b) you agree to renew Standard Technical Support Services unless you provide written notice to us at least ninety (90) days before expiration of the then current subscription term that you desire to have your Technical Support Services lapse on all of your Product licenses. Standard Technical Support Services for term licenses is included as part of the term license fee. For each Product license, we will deliver to you, at your request, an Update at no charge as part of a Technical Support Services subscription. Updates will not include new products that we market separately. We warrant that we will not materially decrease the level of Technical Support Services provided during an active subscription to such Technical Support Services. If you purchase perpetual Product licenses and related first- year Standard Technical Support Services through a Reseller and the Reseller does not renew Standard Technical Support Services with us on your behalf, then upon expiration of the initial annual subscription term, Standard Technical Support Services for those perpetual Product licenses (i) will automatically renew directly with us for one additional year at an annual rate equal to the first-first- year Standard Technical Support Services fee payable by the Reseller to us increased by the greater of CPI and five percent (5%), and (ii) will renew annually thereafter for subsequent annual subscription terms, each at an annual fee equal to the prior annual subscription term fee increased by the greater of CPI and five percent (5%), unless you provide written notice to us at least ninety (90) days before expiration of the then current subscription term that you desire to have your Technical Support Services lapse on all of your Product licenses.
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