Additional Support Services. Subject to an agreement of the Parties, Licensor is willing to provide the following additional sup- port services to Licensee, at the following conditions: ⎯ Provision of additional technical support at a rate agreed upon between the licensor and the licensee. ⎯ Provision of on-site trainings: Introductory short course to the Software (four hours on-site introductory tutorial, in one morning or one afternoon), at a rate agreed upon between the licensor and the licensee. Charges include preparation time, but not traveling time. Full training on the software (eight hours on-site tutorial, in one full day or two adja- cent half days), at a rate agreed upon between the licensor and the licensee. Charges include preparation time, but not traveling time. ⎯ Provision of Data analysis services: Data analysis services are provided on a project basis at a rate agreed upon between the licensor and the licensee Technical support for the duration of the trial shall include the provision of:
Appears in 3 contracts
Sources: Software License Agreement, Software License Agreement, Software License Agreement