Additional Support Contacts Sample Clauses

Additional Support Contacts. Standard and Premium Support and Maintenance Services include three (3) Customer designated support contacts. These support contacts must utilize support in one geographic time zone and must be seeking support for a common instance of the Software. Two (2) additional support contacts may be purchased for a fee of Thirty Thousand US Dollars ($30,000 USD) per year. Additional support contacts must be purchased if: i) support contacts are required in more than one geographic time zone or ii) additional production instances of the Software are deployed for an affiliate, business unit, division or other group as allowed under the license.