Service Credits. Employees on pregnancy leave shall be entitled to normal accumulation of service credits for the duration of the pregnancy leave.
Service Credits. Employees on parental leave shall be entitled to normal accumulation of service credits for the duration of the parental leave.
Service Credits. If Megaport fails to meet the Service Availability target in a Charging Period, then subject to the Service credit conditions set out in section 4 of this Service Schedule, Customer will be able to claim a Service credit calculated as: Downtime _ x Recurring Charge Charging Period Where: Downtime is calculated per Charging Period as the total number of minutes in the Charging Period less (Uptime plus Excused Downtime); and Recurring Charge means the recurring charge applicable to the applicable Charging Period.
Service Credits. Lithium Hosting, llc guarantees 99.7% network availability. If a customer experiences network unavailability for more than 130 consecutive minutes (2 hours and 10 minutes) during a calendar month due to a fault of Lithium Hosting, llc's network, the customer is eligible for a service credit, up to a maximum of the customer's monthly run-rate. Lithium Hosting, llc guarantees 99.7% infrastructure availability. If a customer experiences infrastructure unavailability for more than 130 consecutive minutes (2 hours and 10 minutes) during a calendar month due to a fault of Lithium Hosting, llc's infrastructure, the customer is eligible for a service credit, up to a maximum of the customer's monthly run-rate. Infrastructure includes power delivery, cooling systems, and facilities. This uptime guarantee does not apply to planned maintenance. Approval of any credit is at the sole discretion of Lithium Hosting, llc and may be dependent upon the justification provided. Third party monitoring service reports may not be used for justification due to a variety of factors including the monitor's network capacity/transit availability. The uptime of the server is defined as the reported uptime from the operating system and the Apache Web Server which may differ from the uptime reported by other individual services. All service availability credits must be requested by the customer in the calendar month following the service outage. Credits may only be requested during the one month following the service outage, any requests for credit more than one month after the service outage will not be honored.
Service Credits. 11.4.1 At the end of each calendar quarter the Service Provider shall calculate for each Site the total amount of time, if any, that the FM Service did not meet the Service Availability Target, as specified in Section 3.2 above.
Service Credits. 11.4.1 At the end of each calendar quarter the Service Provider shall calculate for each Site the total amount of time, if any, that the Service did not meet the Service Availability Target, as specified in Section 3 of this Appendix A.
Service Credits. Service Credits for each employee shall be granted for the periods during which the employee is actually at work for the Employer and for absences as follows;
Service Credits. An employee who is laid off and reemployed, i.e., not recalled by any State agency but is hired by any State agency within twenty-four (24) months, shall continue to earn service credits while on layoff.
Service Credits. If, as recorded at the end of a calendar month, the Booking Service fails to achieve the Service Level, Customer is eligible to receive a Service Credit as detailed in the table below. The Service Credit percentage will be calculated in relation to the Fees payable in the month in which the Service Level Failure occurred: Uptime in a calendar month Service Credit Less than 99.5% but greater than or equal to 99.0% 5% Less than 99.0% but greater than or equal to 95% 15% Less than 95% but greater than or equal to 90% 50% Less than 90% 100% bookinglab shall deduct any Service Credits due at the end of a calendar month from the Fees due to bookinglab that month or, where Fees have been paid in advance, refund the Service Credit amount within 30 days of the end of the relevant calendar month. Should a Service Credit be earned in the final month of the Booking Service being provided, bookinglab shall deduct the Service Credit against outstanding amounts due to bookinglab under this Agreement, and if no amounts are due, bookinglab will refund the Service Credit amount to Customer within 30 days of the Booking Service having terminated. The Parties acknowledge that the Service Credits represent a genuine pre-estimate of some of the losses that the Customer would suffer in the event of a Service Level Failure.
Service Credits. (a) If Qubit does not meet the Uptime Commitment with respect to any particular calendar quarter (i.e., the actual Uptime Percentage was below 99.0%), and Customer is negatively impacted thereby, then as Customer’s sole and exclusive remedy, and only upon Customer’s written request in accordance with this Section III, Qubit will provide to Customer a service credit (“Service Credit”) pursuant to Table 2 below: TABLE 2 Actual Uptime Percentage: Service Credit Percentage: ≥ 98.0% but < 99.0% 4% of Quarterly Fees ≥ 97.0% but < 98.0% 8% of Quarterly Fees ≥ 96.0% but < 97.0% 10% of Quarterly Fees ≥ 94.0% but < 96.0% 12% of Quarterly Fees ≥ 90.0% but < 94.0% 15% of Quarterly Fees < 90.0% 25% of Quarterly Fees
