Common use of Service Credits Clause in Contracts

Service Credits. If Megaport fails to meet the Service Availability target in a Charging Period, then subject to the Service credit conditions set out in section 4 of this Service Schedule, Customer will be able to claim a Service credit calculated as: Downtime _ x Recurring Charge Charging Period Where: Downtime is calculated per Charging Period as the total number of minutes in the Charging Period less (Uptime plus Excused Downtime); and Recurring Charge means the recurring charge applicable to the applicable Charging Period.

Appears in 14 contracts

Samples: Global Services Agreement, Global Services Agreement, Global Services Agreement

AutoNDA by SimpleDocs

Service Credits. If Megaport fails to meet the Service Availability target in a Charging Period, then subject to the Service credit conditions set out in section 4 5 of this Service Schedule, Customer will be able to claim a Service credit calculated as: Downtime _ x Recurring Charge Charging Period Where: Downtime is calculated per Charging Period as the total number of minutes in the Charging Period less (Uptime plus Excused Downtime); and Recurring Charge means the recurring charge applicable to the applicable Charging Period.

Appears in 13 contracts

Samples: Global Services Agreement, Global Services Agreement, Global Services Agreement

Service Credits. If Megaport fails to meet the Service Availability target in a Charging Period, then subject to the Service credit conditions set out in section 4 of this Service Schedule, Customer will be able to claim a Service credit calculated as: Downtime _ x Recurring Charge Charging Period Where: Downtime is calculated per Charging Period as the total number of minutes in the Charging Period less (Uptime plus Excused Downtime); and Recurring Charge means the recurring charge applicable to the applicable Charging Period.

Appears in 8 contracts

Samples: Global Services Agreement, Global Services Agreement, Global Services Agreement

Service Credits. If Megaport fails to meet the Service Availability target in a Charging Period, then subject to the Service credit conditions set out in section 4 5 of this Service Schedule, Customer will be able to claim a Service credit calculated as: Downtime _ x Recurring Charge Charging Period Where: Downtime is calculated per Charging Period as the total number of minutes in the Charging Period less (Uptime plus Excused Downtime); and Recurring Charge means the recurring charge applicable to the applicable Charging Period.

Appears in 8 contracts

Samples: Global Services Agreement, Global Services Agreement, Global Services Agreement

Service Credits. If Megaport fails to meet the Service Availability target in a Charging Period, then subject to the Service credit conditions set out in section 4 of this Service Schedule, Customer will be able to claim a Service credit calculated as: (Downtime _ x Recurring Charge Charge) / Charging Period Where: Downtime is calculated per Charging Period as the total number of minutes in the Charging Period less (Uptime plus Excused Downtime); and Recurring Charge means the recurring charge applicable to the applicable Charging Period.

Appears in 4 contracts

Samples: Global Services Agreement, Global Services Agreement, Global Services Agreement

AutoNDA by SimpleDocs

Service Credits. If Megaport fails to meet the Service Availability target Target in a Charging Period, then subject to the Service credit conditions set out in section 4 5 of this Service Schedule, Customer will be able to claim a Service credit calculated as: Downtime _ x Recurring Charge Charging Period Where: Downtime is calculated per Charging Period as the total number of minutes in the Charging Period less (Uptime plus Excused Downtime); and Recurring Charge means the recurring charge applicable to the applicable Charging Period.

Appears in 1 contract

Samples: Global Services Agreement

Service Credits. If Megaport fails to meet the Service Availability target Target in a Charging Period, then subject to the Service credit conditions set out in section 4 of this Service Schedule, Customer will be able to claim a Service credit calculated as: Downtime _ x Recurring Charge Charging Period Where: Downtime is calculated per Charging Period as the total number of minutes in the Charging Period less (Uptime plus Excused Downtime); and Recurring Charge means the recurring charge applicable to the applicable Charging Period.

Appears in 1 contract

Samples: Global Services Agreement

Time is Money Join Law Insider Premium to draft better contracts faster.