Service Outage definition

Service Outage means an instance when the Customer is unable to route traffic to one or more Customer Sites via the Network, which results in Service Downtime;

Service Outage or “outage” shall mean a loss or substantial impairment in reception on all channels.

Service Outage means an unscheduled disruption/failure in any Service offered by Service Provider as per this Agreement, due to which Customer’s server is un-accessible to Customer. The outage of Services due to, but not limited to the following shall be a Service Outage. Customer is unable to transmit to or receive information from his network equipment because Service Provider failed to provide facility services to its network equipment including, switch, router, firewall etc. Failure of Services like Internet connectivity, IDC LAN etc. shall also be treated as Service Outage.

Examples of Service Outage in a sentence

• GTT will have thirty (30) days following receipt of Client’s written notification of the Chronic Service Outage through the GTT NOC trouble ticket system to evaluate and implement resolution (“Cure Period”).

• Credit and termination right allowances shall be measured only after GTT’s receipt of written notice of a Service Outage from Client, and will be provided via credit note only if Client provides written notice with respect to obtaining such credit and/or termination right within thirty (30) days of the Service Outage occurring.

• Except for events affecting a Service which result in Emergency Maintenance, GTT’s NOC will respond to Client within thirty (30) minutes of GTT’s receipt of an automated systems notification or within thirty (30) minutes of receiving notice from Client of a Service Outage.

• Under no circumstance shall a Service Outage be deemed a breach under this MSA, any Service Schedule or any SOF.

• GTT will have no obligations pertaining to the Service Outage notification if the Client contact information is out of date or inaccurate due to the Client's action or omission.

More Definitions of Service Outage

Service Outage is defined in the applicable SLA.

Service Outage means a failure or disruption in the Services.

Service Outage means the complete loss of cable service to five or more subscribers served by the same trunk, node, or feeder line for a period of 15 minutes or more.

Service Outage means a significant degradation in the ability of an end user to establish and maintain a channel of voice communica- tions as a result of failure or degradation in the performance of a communications provider's network.

Service Outage for any Service shall have the meaning set forth in the Product Supplement for such Service. "Severely Errored Seconds" or "Severe Errored Seconds" shall have the meaning set forth in the definitions regarding path performance monitoring established by the American National Standards Institute (ANSI) Tl.231-1997.

Service Outage means that Buyer is unable to exchange IP packets over the Service via the Network Port.

Service Outage means that Xxxxx is unable to exchange IP packets over the Service via the Network Port.