Penalty Clause a. In case of absence of any person deployed for the purpose of this contract, if no suitable replacement is provided then deduction will be made from the payments to the successful tenderer b. Non-attendance or non-rectification of the faults coming under the scope of work and terms and conditions of the contract will entitle the bank to get the job done from any other vendor at the risk and cost of the successful tenderer. The decision of the officer of the bank in this regard will be final and binding on the contractor. c. In case of noncompliance of contract obligations and also in case of any damages, breakage and loss or theft to the building fittings, assets and equipments attributable to staff or labour deployed by the contractor, the contractor will be responsible for repairing / replacing the same at his cost failing which the actual cost incurred towards repair/ replacement with suitable penalty shall be imposed on the contractor by the bank. d. In the event of any accident/ damage etc. caused due to negligence of staff deployed will be debited to the inefficiency of the contractor and he has to make good the loss. e. All the workmen deployed under the contract should have valid Identity Card issued by the Agency and should be in proper uniform having Agency/Firm/ Company’s Name & Logo, embossed/embroidered on it. f. In the event of contractor’s staff not attending to a specific item of work required under the contract, pro-rata amount will be deducted from contractor’s bills.
Penalty Clause. Penalty deduction for initial check and attending the issue: The Engineer must reach the branch/office/location within 2 Hrs of receipt of call/mail in with in the City & within 5 Hrs in rural area. Penalty of Rs 100/hour Upto 2 Hrs shall be deducted. Thereafter local vendor shall be arranged and cost of visit/repairs by the local vendor shall be borne by the Company along with penalty. Period & Penalty Charges for non-completion of task and non-resolution of the complaints (Days are calculated from the date of complaint). Vendor has to resolve the complaints to the satisfaction of the branch within T+1 days. If the complaint is not resolved in T+1 days, then penalty will be levied as below. For Criticality level 1 {C1} – [When replacement ups system is provided by the vendor on the same day of the complaint & until resolution of the issue the ups system is kept in working condition at the branch and when the issue is resolved at a date beyond 5 days of the complaint date]: Penalty of Rs.100/- per day per equipment from the day of the complaint or 10% of the AMC cost of the equipment whichever is higher. (i) For Criticality level 2 {C2} – [When replacement is not provided by the vendor and when the issue is resolved within 5 days and when C1 & C3 are not applicable]: Penalty of Rs.500/- per day per equipment from the date of complaint or 50% of the AMC cost of the equipment whichever is higher. (ii) For Criticality level 3 {C3} – [When replacement is not provided by the vendor and takes beyond 5 days to resolve the issue and when the UPS system is non-functional for a period of more than 5 days and when C1 & C2 are not applicable]: Penalty of Rs.1000/- per day per equipment from the date of complaint or 100% of the AMC cost of the equipment whichever is higher. NOTE: 1. If penalty amount exceeds the cost of AMC for a particular UPS system then the amount shall be recovered from other amounts payable to the vendor. 2. Non accomplishment of preventive maintenance activity once in a quarter shall attract a penalty amount equal to the AMC charges of that particular UPS system. 15.
Penalty Clause. Services form the crucial part of the order and therefore, if the Supply is not completed in the stipulated time same as prescribed in this document or Supplier fails to work the goods within the Prescribed schedule as agreed upon; a sum equivalent to 0.5% of the order value of per week of delay or part thereof until subject to maximum deduction of 5 % of the contract value. 8
Penalty Clause a. In case of absence of any person deployed for the purpose of this contract, if no suitable replacement is provided then deduction will be made from the payments to the successful tenderer. b. Non-attendance or non-rectification of the faults coming under the scope of work and terms and conditions of the contract will entitle the bank to get the job done from any other vendor at the risk and cost of the successful tenderer. The decision of the officer of the bank in this regard will be final and binding on the contractor. c. In case of noncompliance of contract obligations and also in case of any damages, breakage and loss or theft to the building fittings, assets and equipments attributable to staff or labour deployed by the contractor, the contractor will be responsible for repairing / replacing the same at his cost failing which the actual cost incurred towards repair/ replacement with suitable penalty shall be imposed on the contractor by the bank. d. In the event of any accident/ damage etc. caused due to negligence of staff deployed, the contractor has to make good the loss. e. All the workmen deployed under the contract should have valid Identity Card issued by the Agency and should be in proper uniform having Agency/Contractor/ Company’s Name & Logo, embossed/embroidered on it. 32.