Total Service Time definition

Total Service Time means the total number of minutes in a Measurement Period (calculated by multiplying 60 (minutes) by 24 (hours) by the number of calendar days in the Measurement Period).
Total Service Time equals the total number of minutes in a Measurement Period (calculated by multiplying 60 (minutes) by 24 (hours) by the number of calendar days in the Measurement Period). “Qualifying Outage” means an outage that results in a loss of the Core Services and is not excused under this SLA. “Core Services” means the following specific service capabilities and excludes the vAnalytics feature: • “Control Plane” builds and maintains the network topography and makes decisions on where the traffic flows. • “Management Plane” is responsible for central configuration and monitoring. “Total Qualifying Outage Time” equals the aggregate sum of the downtime attributable to all Qualifying Outages during the Measurement Period. For the purposes of calculating Total Qualifying Outage Time, each Qualifying Outage will (a) commence upon Xxxxx’s logging an incident ticket upon Service Provider’s notice to Cisco of the outage with sufficient information for Cisco to confirm the outage and (b) ends when the affected Core Services is fully restored. The duration of a Qualifying Outage will be rounded upward or downward to the nearest minute. Service Credit If Cisco fails to meet the relevant Service Levels for a given Measurement Period, Cisco will issue a credit in accordance with the table below (“Service Credit”). The aggregate maximum Service Credit issued by Cisco to Service Provider in a single Measurement Period will not exceed 15 days, whether the Service Credit relates to falling below Control Plane Availability Percentage, Management Plan Availability Percentage, or both. Service Credits may not be exchanged for, or converted into, monetary amounts. If the Control Plane Availability Percentage is: Service Provider may claim Service Credits in an amount equal to the corresponding number of days added to the end of the then-current term at no charge: <99.99% and ≥ 99.9% 3 days <99.9% and ≥ 99.0% 7 days <99.0% 15 days If the Management Plane Availability Percentage is: Service Provider may claim Service Credits in an amount equal to the corresponding number of days added to the end of the then-current term at no charge: <99.99% and ≥ 99.9% 3 days <99.9% and ≥ 99.0% 7 days <99.0% 15 days Service Level Calculation Example For example, if during a 31-day month, two Qualifying Outages occur—one Qualifying Outage lasting 60 minutes and another Qualifying Outage lasting 11 minutes—then the Service Level for Management Plane will be calculated as described below: Total Service Tim...
Total Service Time equals the total number of minutes in a Measurement Period (calculated by multiplying 60 (minutes) by 24 (hours) by the number of calendar days in the Measurement Period). “Qualifying Outage” means an outage that results in a loss of the Core Services and is not excused under Section 3.2 of this SLO. “Core Services” means the following specific service capabilities: • Secure Workload as a Service core product functionality, excluding third-party integrations, integrations through Xxxxx and APIs “Total Qualifying Outage Time” equals the aggregate sum of the downtime attributable to all Qualifying Outages during the Measurement Period. For the purposes of calculating Total Qualifying Outage Time, each Qualifying Outage will (i) commence upon Xxxxx’s logging an incident ticket upon Your notice to Cisco of the outage with sufficient information for Cisco to confirm the outage and (ii) end when the Core Service(s) is fully restored. The duration of a Qualifying Outage will be rounded upward or downward to the nearest minute.

Examples of Total Service Time in a sentence

  • EXAMPLE: Total Service Time Total Months Monthly Rate Longevity 12 yr.

  • EXAMPLE: Total Service Time Total Months Monthly Rate Longevity 23 yr.

  • EXAMPLE: Total Service Time Total Months Monthly Rate Longevity 25 yr.

  • EXAMPLE: Total Service Time Total Months Monthly Rate Longevity 16 yr.

  • EXAMPLE: Total Service Time Total Months Monthly Rate Longevity 5 yr.

  • EXAMPLE: Total Total Service Time Total Months Monthly Rate Longevity 23 yr.

  • EXAMPLE: Total Total Service Time Total Months Monthly Rate Longevity 5 yr.

  • EXAMPLE: Total Service Time Total Months Monthly Rate Longevity 25 years = 300 months x $4.00 = $1,200.00 This policy is reflected in the schedule attached as Exhibit B.

  • Total Service Time - It is defined as the elapsed time between a client sending a request and receiving the required page.

  • For duration-based services, the # of service units/sessions field is calculated based upon what is entered in the Total Service Time field relative to the number of increments per unit and is auto populated.

Related to Total Service Time

  • Total service means all service as a teacher or nonteacher while a member of the

  • Service Period has the meaning given to it in Framework Schedule 4 (Template Order Form and Template Call Off Terms) as refined by a Contracting Body in a Call Off Agreement between that Contracting Body and the Supplier;

  • Total Service Charges means all charges, after application of all discounts and credits, for Services excluding Taxes, Governmental Charges, equipment, Company ILEC, Company Wireless, Document Delivery Fax, non-recurring, goods and services acquired by Company as Customer’s agent, international pass-through access (Type 3/PTT) and charges for international access or provided by Company (Type 1), charges for security services provided by Cybertrust, Inc. or its affiliates set forth in the Guide as providers of Cybertrust security services and other charges expressly excluded by this Agreement.

  • Measurement Time means 12:01 a.m. Eastern Time on the Closing Date.

  • Service Termination Date means the last Day in a month upon which Service shall terminate, as set forth in a Schedule of Service and subject to any renewal thereof.

  • Scheduled operation time means the scheduled operating hours of the System for the month. All planned downtime on the system would be deducted from the total operation time for the month to give the scheduled operation time.

  • flight time means, for aeroplanes and touring motor gliders, the time between an aircraft first moving from its parking place for the purpose of taking off until it comes to rest on the designated parking position and all engines or propellers are shut down;

  • Rise time means the difference in time between the 10 per cent and 90 per cent response of the final reading (t90 – t10).

  • Prime Time in the Emergency Department is defined as the months of June, July and August and December.

  • Railway Operation Date means the date of the first carriage of iron ore, freight goods or other products over the relevant Railway (other than for construction or commissioning purposes);

  • Transition Date means the date on which this contract comes into effect for all purposes. Schedule 1 (Contract Particulars)

  • Charter Service means, but does not include demand response service to individuals:

  • Interim Period has the meaning specified in Section 6.1.

  • Acceptance Time has the meaning set forth in Section 2.1(a).

  • Actual service means the total straight-time pay hours accumulated in a title. The first 240 hours per year of authorized unpaid time off for non- disciplinary reasons shall not be deducted from actual service.

  • Service Control Point (SCP) is the node in the common channel signaling network that accepts Queries for certain Database services. The SCP is a real time database system that receives Queries from service platforms, performs subscriber or application-specific service logic, and then sends a Response back to the Query-originating platform. Such service platforms can be Service Switching Points (SSPs) or other network nodes capable of properly formatting and launching Queries.

  • Transit Service means the delivery of Transit Traffic.

  • Service Date or "SD" means the date service is made available to the End User Customer. This also is referred to as the "Due Date."

  • aerodrome control service means air traffic control service for aerodrome traffic;

  • Scheduled Maintenance Time means the time that the System is not in service due to a scheduled activity as defined in this SLA. The scheduled maintenance time would not be during 16X6 timeframe. Further, scheduled maintenance time is planned downtime with the prior permission.

  • Cloud Service means any distinct, subscription-based, hosted, supported and operated on-demand solution provided by SAP under an Order Form.

  • Basic Municipal Service means a municipal service that is necessary to ensure an acceptable and reasonable quality of life and which, if not provided, would endanger public health or safety or the environment;

  • Ramp-Up Period means the period from and including the Effective Date to, but excluding, September 23, 2016.

  • Service & Term XOOM Energy Ohio, LLC (“XOOM” or “Company”) agrees to act as your exclusive natural gas supplier and will provide competitive retail natural gas service to you. The Term of this Agreement will begin on the next available meter read date after processing of the request by XOOM and your gas utility, and will continue for the Contract Term as set forth in the accompanying Contract Summary, which is incorporated into this Agreement. Acceptance into the Program:These terms and conditions are subject to your acceptance into the program by both XOOM and your local utility. You will be promptly notified if you are not accepted into the program. Switching fees may apply to you under your local utility’s tariff if you are accepted into the program by both XOOM and your local utility.

  • Consolidated Cash Balance means, at any time, the aggregate amount of cash, cash equivalents, marketable securities, treasury bonds and bills, certificates of deposit, investments in money market funds and commercial paper, in each case, held or owned by (whether directly or indirectly), credited to the account of, or otherwise reflected as an asset on the balance sheet of, the Parent MLP and its Consolidated Subsidiaries.

  • Inception Date means in respect of a Fund, the first date on which the Fund issued shares.